Chegg Tutors

Chegg Tutors (formerly known as InstaEDU) was an online tutoring company that matched students seeking help with online tutors. Students could receive help either on-demand or by scheduling a lesson.[1]

InstaEDU, Inc.
TypeSubsidiary
IndustryEducation
FoundedSan Francisco, California, USA in November 2011
Headquarters
San Francisco Edit this on Wikidata
,
United States Edit this on Wikidata
Key people
Alison Johnston, Dan Johnston, Joey Shurtleff (cofounders)
ProductsOnline Tutoring
ParentChegg
WebsiteCheggTutors

History

Chegg Tutors was founded in 2011 as InstaEDU and launched into public beta in May 2012. At that time, the company also announced that it had raised $1.1M in venture capital funding from The Social+Capital Partnership.[2] Two of the company's co-founders had previously run an in-home tutoring company called Cardinal Scholars. After running Cardinal Scholars they got the idea for an online tutoring company—InstaEDU. In July 2012 they sold Cardinal Scholars to Course Hero.[3] In August 2013, the service announced it had raised a $4 million Series A round of funding[4] from Battery Ventures. At that time, the InstaEDU service also emerged from beta.[5]

On 3 June 2014, Chegg announced that it purchased InstaEDU for $30 million in cash, and that it planned to keep the InstaEDU service active as part of the purchase.[6]

In 2017, Chegg partnered with Sallie Mae to provide student borrowers access to Chegg Tutors.[7]

In late 2020, Chegg announced that Chegg Tutors would be discontinued in 2021. The last day for lessons was announced as January 15, with the last payments to tutors to be made on January 22, and the site to cease operations on January 31.[8]

Services

Students could visit InstaEDU and get matched with a tutor on-demand.[9] InstaEDU allowed students to browse tutor profiles and schedule lessons with a specific tutor. The InstaEDU lesson space used video chat, text chat, a whiteboard, a document editor, code editor, screen sharing, and a file uploader to allow students and tutors to work together. In April 2014, the site announced that it was mobile-friendly;[10] the mobile site supported messaging, scheduling and written lessons.

The site announced it would cease operations on 31 January 2021.[11]

References
  1. "Homework Questions? Ask a Tutor on InstaEDU".
  2. "InstaEDU On-Demand Video Tutoring Gets An A+ and $1.1M Seed From The Social+Capital Partnership".
  3. Constine, Josh. "EduTech Team-Up: Course Hero Buys Cardinal Scholars In-Person Tutoring Business From InstaEDU". TechCrunch. Retrieved 4 May 2013.
  4. Taylor, Colleen. "Online Tutoring Platform InstaEDU Raises $4 Million Series A Led By Battery Ventures". TechCrunch. Retrieved 20 December 2013.
  5. "Online tutoring startup InstaEDU comes out of beta with $4M led by Battery Ventures – Old GigaOm". old.gigaom.com. Retrieved 27 April 2022.
  6. Griffith, Erin. "Chegg buys InstaEDU in transition away from book rentals". Fortune Magazine. Retrieved 8 June 2014.
  7. Danielle Douglas-Gabriel (9 May 2017). "Sallie Mae teams with Chegg to offer customers virtual tutoring for college classes". The Washington Post. Retrieved 7 February 2018.
  8. "I am a tutor, what is happening with Chegg Tutors?". Chegg.com. Retrieved 26 December 2020.
  9. "InstaEDU: On-Demand Tutoring for Instant Homework Help!".
  10. Clemens, Ben. "blog.instaedu.com/2014/04/14/mobile-friendly-instaedu/". Archived from the original on 8 May 2014. Retrieved 7 May 2014.
  11. "Chegg Customer Service Phone Number & Help Center | Chegg.com". Archived from the original on 15 December 2020. Retrieved 15 December 2020.
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