CityWest Homes

CityWest Homes was an arm's length management organisation (ALMO) of Westminster City Council, London, England, established in April 2002 in order to manage its housing stock.[1] They managed over 21,000 properties which included council tenant and leaseholder homes in the London borough of Westminster and elsewhere.[2] In the City of Westminster, there are the following estates:[3]

Lillington and Longmoore Gardens, one of CityWest Homes' estates.

CityWest Homes set up its lettings arm (CityWest Homes Residential) in 2009 and lets many properties in Westminster within the private sector to professional tenants, companies and students.[4][5]

In 2011, Westminster City Council renewed the contract for CityWest Homes.[6] The contract was expected to run until 2022.[7] The former Westminster Council’s head of housing, the controversial councillor Jonathan Glanz[8] said the organisation’s performance was the main reason for supporting the renewal of the contract.[9]

However, since renewal of the contract, CityWest Homes has not been without controversy, particularly over its management of the Hallfield Estate refurbishment.[10] CityWest Homes also came in for criticism from its tenants regarding poor maintenance and failure to tackle antisocial behaviour. This was highlighted in a 2017 independent review of CityWest Homes by Campbell Tickell for Westminster City Council "that residents are being failed by CityWest Homes".

CityWest Homes management of services and estates was progressively rolled back and returned to Westminster City Council management, this unwinding of the ALMO was given impetus when poor housing management of various council ALMO’s came into the media spotlight following the 2017 Grenfell tower block fire. In September 2018 The decision was taken to terminate CityWest Homes. On 31 March 2019 CityWest Homes ceased to exist and all remaining housing management functions were transferred back to Westminster City Council.

References
  1. "Young people help CityWest Homes kick off its 10th birthday celebrations" (Press release). CityWest Homes. 13 April 2012. Archived from the original on 20 August 2012.
  2. "CityWest - Annual Report 2013". www.astwood.co.uk. Archived from the original on 3 September 2013. Retrieved 15 January 2022.
  3. "Locations". Archived from the original on 2 August 2013. Retrieved 1 August 2013.
  4. "The HomeArea.com Real Estate Market Monitor".
  5. "Ex-council homes: how to buy a bargain". www.telegraph.co.uk.
  6. "Council set to renew contract with ALMO | News | Inside Housing". Archived from the original on 4 March 2014. Retrieved 1 August 2013.
  7. Westminster City Council. "CityWest Homes Committee report 10th September 2013". Archived from the original on 29 July 2014. Retrieved 24 July 2014.
  8. The Standard (21 October 2013). "Westminster housing chief loses job for 'Made in Chelsea' jibe at council tenants". Retrieved 24 July 2014.
  9. Government Opportunities. "Council set to renew CityWest Homes contract". Retrieved 24 July 2014.
  10. Inside Housing. "Hallfield estate refurbishment contract terminated". Archived from the original on 12 August 2014. Retrieved 24 July 2014.
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