Software rot

When changes occur in the program's environment, particularly changes which the designer of the program did not anticipate, the software may no longer operate as originally intended. For example, many early computer game designers used the CPU clock speed as a timer in their games.[2] However, newer CPU clocks were faster, so the gameplay speed increased accordingly, making the games less usable over time.

There are changes in the environment not related to the program's designer, but its users. Initially, a user could bring the system into working order, and have it working flawlessly for a certain amount of time. But, when the system stops working correctly, or the users want to access the configuration controls, they cannot repeat that initial step because of the different context and the unavailable information (password lost, missing instructions, or simply a hard-to-manage user interface that was first configured by trial and error). Information Architect Jonas Söderström has named this concept Onceability,[3] and defines it as "the quality in a technical system that prevents a user from restoring the system, once it has failed".

Infrequently used portions of code, such as document filters or interfaces designed to be used by other programs, may contain bugs that go unnoticed. With changes in user requirements and other external factors, this code may be executed later, thereby exposing the bugs and making the software appear less functional.

Normal maintenance of software and systems may also cause software rot. In particular, when a program contains multiple parts which function at arm's length from one another, failing to consider how changes to one part that affect the others may introduce bugs.

In some cases, this may take the form of libraries that the software uses being changed in a way which adversely affects the software. If the old version of a library that previously worked with the software can no longer be used due to conflicts with other software or security flaws that were found in the old version, there may no longer be a viable version of a needed library for the program to use.

Modern commercial software often connects to an online server for license verification and accessing information. If the online service powering the software is shut down, it may stop working.[4][5]

Since the late 2010s most websites use secure HTTPS connections. However this requires encryption keys called root certificates which have expiration dates. After the certificates expire the device loses connectivity to most websites unless the keys are continuously updated.[6]

Another issue is that in March 2021 old encyption standards TLS 1.0 and TLS 1.1 were deprecated.[7] This means that operating systems, browsers and other online software that do not support at least TLS 1.2 cannot connect to most websites, even to download patches or update the browser, if these are available. This is occasionally called the "TLS apocalypse".

Products that cannot connect to most websites include PowerMacs, old Unix boxes and Microsoft Windows versions older than Server 2008/Windows 7. The Internet Explorer 8 browser in Server 2008/Windows 7 does support TLS 1.2 but it is disabled by default.[8]

Software that is not currently being used gradually becomes unusable as the remainder of the application changes. Changes in user requirements and the software environment also contribute to the deterioration.

Software that is being continuously modified may lose its integrity over time if proper mitigating processes are not consistently applied. However, much software requires continuous changes to meet new requirements and correct bugs, and re-engineering software each time a change is made is rarely practical. This creates what is essentially an evolution process for the program, causing it to depart from the original engineered design. As a consequence of this and a changing environment, assumptions made by the original designers may be invalidated, thereby introducing bugs.

In practice, adding new features may be prioritized over updating documentation; without documentation, however, it is possible for specific knowledge pertaining to parts of the program to be lost. To some extent, this can be mitigated by following best current practices for coding conventions.

Active software rot slows once an application is near the end of its commercial life and further development ceases. Users often learn to work around any remaining software bugs, and the behaviour of the software becomes consistent as nothing is changing.

Many seminal programs from the early days of AI research have suffered from irreparable software rot. For example, the original SHRDLU program (an early natural language understanding program) cannot be run on any modern day computer or computer simulator, as it was developed during the days when LISP and PLANNER were still in development stage, and thus uses non-standard macros and software libraries which do not exist anymore.

Suppose an administrator creates a forum using open source forum software, and then heavily modifies it by adding new features and options. This process requires extensive modifications to existing code and deviation from the original functionality of that software.

From here, there are several ways software rot can affect the system:

• The administrator can accidentally make changes which conflict with each other or the original software, causing the forum to behave unexpectedly or break down altogether. This leaves them in a very bad position: as they have deviated so greatly from the original code, technical support and assistance in reviving the forum will be difficult to obtain.
• A security hole may be discovered in the original forum source code, requiring a security patch. However, because the administrator has modified the code so extensively, the patch may not be directly applicable to their code, requiring the administrator to effectively rewrite the update.
• The administrator who made the modifications could vacate their position, leaving the new administrator with a convoluted and heavily modified forum that lacks full documentation. Without fully understanding the modifications, it is difficult for the new administrator to make changes without introducing conflicts and bugs. Furthermore, documentation of the original system may no longer be available, or worse yet, misleading due to subtle differences in functional requirements.