Cyberpunk 2077

Night City is an American megacity in the Free State of North California, controlled by corporations and unassailed by the laws of both country and state. It sees conflict from rampant gang wars and its ruling entities contending for dominance. The city relies on robotics for everyday aspects like waste collection, maintenance, and public transportation.[32][33] Its visual identity is derived from the four eras it underwent—austere Entropism, colourful Kitsch, imposing Neo-Militarism, and opulent Neo-Kitsch.[34] Homelessness abounds but does not preclude cybernetic modification for the poor, giving rise to cosmetic addiction, and consequent violence. Those whose addictions and heavy cyberization have rendered them mentally unstable, often referred to as cyberpsychos, are dealt with by the armed force known as MAX TAC.[35][36] Trauma Team can be employed for rapid medical services.[37] Because of the constant threat of physical harm, all citizens are allowed to carry firearms in public openly.[38]

The game begins with the selection of one of three lifepaths for the player character V (Gavin Drea or Cherami Leigh): Nomad, Streetkid, or Corpo. All three lifepaths involve V starting a new life in Night City with local thug Jackie Welles (Jason Hightower) and having various adventures with a netrunner, T-Bug.

In 2077, local fixer Dexter "Dex" DeShawn (Michael-Leon Wooley) hires V and Jackie to steal a biochip known as "the Relic" from Arasaka Corporation. They acquire the Relic, but the plan goes awry when they witness the murder of the megacorp's leader Saburo Arasaka (Masane Tsukayama) at the hands of his treacherous son Yorinobu (Hideo Kimura). Yorinobu covers up the murder as poisoning and triggers a security sweep in which Arasaka's netrunners kill T-Bug. V and Jackie escape, but Jackie is fatally wounded in the process, and the Relic's protective case is damaged, forcing V to insert the biochip into the cyberware in their head.

Furious at the unwanted police attention, Dex shoots V in the head and leaves them for dead in a landfill. Upon awakening, V is haunted by the digital ghost of war veteran turned iconic rock star Johnny Silverhand (Keanu Reeves), believed to have died in 2023 during a thermonuclear attack on Arasaka Tower. V learns from their ripperdoc Viktor Vector (Michael Gregory) that Dex's bullet triggered resurrection nanotech on the biochip, repairing the damage to V's brain but starting an irreversible process to overwrite their memories with those of Johnny, whose memory engram is stored on the chip, leaving V only a few weeks before the process completes. The biochip cannot be removed, so V must find a way to remove Johnny and survive.

Through reliving Johnny's memories, V learns that in 2013, Johnny's then-girlfriend Alt Cunningham (Alix Wilton Regan) had created Soulkiller, an artificial intelligence able to copy netrunners' minds through their neural links. However, the process destroyed the target's brain. Arasaka kidnapped Alt and forced her to create their own version of Soulkiller, which would store the minds of its targets in Arasaka's digital fortress, Mikoshi. Johnny led a rescue effort to save Alt, but failed to find her before Arasaka used Soulkiller on her; Johnny's later thermonuclear attack was a cover to free Alt's consciousness from Arasaka's subnet, but Arasaka's head of security Adam Smasher captured him and used Soulkiller on him as well.

By 2077, Arasaka was advertising a "Secure Your Soul" program and conducting secret research into writing a digital copy of a mind into a living human brain, from which the Relic arose. Eventually, V must decide whether to mount an attack on Arasaka Tower to gain physical access to Mikoshi and use Soulkiller to remove Johnny from their body or to make a deal with Arasaka to extract the Relic.

Depending upon player actions throughout the game, V can choose different options to conduct the attack. V can allow Johnny to take over and stage the attack with his former crew, suppress Johnny and mount the attack with Nomad allies, mount the attack solo, or simply commit suicide. Regardless, after beating Adam and either successfully using Soulkiller or after having Arasaka perform surgery on them, it is revealed that the damage to V's body is irreversible. Depending on player choice, V either requests Arasaka to be uploaded into Mikoshi until a suitable host body is found, remains in their body with an uncertain life expectancy, or allows Johnny to take over permanently. If the latter is taken, Johnny pays his respects to his friends and leaves Night City to start a new life.

After concluding the Voodoo Boys business in Pacifica, V is contacted by Songbird, the aide of NUSA President Rosalind Myers. She explains that their transport, Space Force One, has been hacked over Night City and is about to crash in the lawless district of Dogtown. Songbird asks V to help rescue Myers in return for her assistance in preventing the Relic from destroying V's brain. Songbird also warns V that the warlord who rules Dogtown, Kurt Hansen, will likely attempt to use the opportunity to kidnap Myers. V is able to extract Myers from the crash site and escort her to a safehouse, but they lose contact with Songbird on the way. At the safehouse, Johnny warns V that Songbird and Myers may be hiding secrets from them.

The next morning, Songbird is still missing in action. A concerned Myers asks V to make contact with Solomon Reed (Idris Elba), a NUSA sleeper agent stationed in Dogtown. Reed agrees to help, but V learns that Reed was abandoned by the NUSA in Night City after Reed narrowly survived an assassination attempt by Arasaka. They enlist the aid of a fellow agent named Alex and an underworld netrunner named Slider, who traces Songbird's trail. He is shocked to discover that Songbird penetrated the Blackwall, the firewall that protects the world from rogue AIs inhabiting the old Net, to make contact with V. Slider is able to reestablish contact with Songbird, who tells V she is in Hansen's custody, but Slider is killed when his connection short-circuits.

V regroups with Reed in his safehouse, where he reveals that the NUSA ordered Songbird to sell him out to Arasaka. He also discloses that Songbird has been probing the Blackwall under Myers' orders, which is prohibited by international law. Regardless, Reed wants to rescue Songbird, so he and V infiltrate Hansen's headquarters. They meet Songbird, who explains that her mind has been corrupted by the Blackwall, but Hansen possesses a device called the Neural Matrix that can cure both her and V's conditions. Songbird sets up a plan to steal the matrix from Hansen, while Reed and V realize that the plane crash was orchestrated by Songbird so that she could reach Hansen and acquire the matrix to save herself. V then has a choice: let Songbird complete her objective or betray her using an icebreaker given to them by Reed.

If V betrays Songbird, she will secure the matrix but succumb to cyberpsychosis after recognizing V's treachery. Songbird alerts Hansen, who then kills Alex. V kills Hansen in pursuit of Songbird, but cannot stop her from fleeing to Cynosure, an old Militech facility meant to counter Soulkiller. By the time V catches up, Songbird is already succumbing to the Blackwall's effects. Depending on V's choices, they either euthanize Songbird to prevent her from falling into NUSA custody, or hand her over to Reed so he can help her.

If V goes along with Songbird, Alex kills Hansen while V and Songbird flee the area. Songbird then enlists V to help her escape from Night City's spaceport to the Moon. On the way there, Songbird admits to V that the matrix will disintegrate after being used once, so it can only save one of them. V is left with the decision to surrender Songbird into Reed's custody or assist Songbird's launch to the Moon, the latter of which leads to a standoff with Reed dying.

If Reed and Songbird both survive, a new ending to the game is unlocked. Myers congratulates V for completing their mission and Reed informs them that the matrix can be used to cure V. If V accepts, NUSA surgeons use the matrix to successfully remove the Relic from V's brain, but the surgery fully deletes Johnny, puts V in a two-year coma (during which most of V's friends move on), and causes irreparable damage to V's brain that renders them unable to use combat implants. Being unable to return to their old life as a mercenary, V is forced to accept that they must live quietly as a regular civilian from now on.

The concept of Cyberpunk 2077 was adapted from Pondsmith's Cyberpunk series. Antithetical to the stereotypical cyberpunk genre, the concepts explored in Cyberpunk evoke a sense of rebellion and whimsy while retaining the genre's grim tone. The protagonist of Cyberpunk—in comparison to the typical archetype of a hero attempting to save the world—attempts to save himself, from a downtrodden and lowly perspective.[39] Lead gameplay designer Marcin Janiszewski sought to remind players of its connection to the Cyberpunk universe, writing, "We want to assure fans of the pen-and-paper game that this is still the same Cyberpunk you know". In comparison to CD Projekt Red's development on The Witcher series, the time difference between the events of Cyberpunk and Cyberpunk 2077 allotted the studio more freedom towards adapting the series, although they attempted to stay true to Pondsmith's original works.[40]

Cyberpunk 2077, by extension, presents an alternate history, in which the United States became mired in wars in Central America in the 1980s deeply undermining its power and economy, the Soviet Union failed to dissolve and Japan became a superpower, diffusing its culture as far as California. The events of Cyberpunk 2077 take place in the fictitious Night City, a megalopolis immersed in Japanese culture that lies between Los Angeles and San Francisco. Stereotypical cyberpunk motifs, such as sadism, commercialization, and cruelty, and satisfaction, remain as mainstays in the political landscape of Night City.[41] A hedonistic wonderland, Night City is divided into two distinct classes: the downtrodden, who use psychedelic substances and physically augmented sex workers as a form of escapism, while the elite corporate class (known as "corpos") dominate society and are afforded great financial success.[42]

The script was first written in Polish and translated into English, a standard practice for CD Projekt games, according to quest director Mateusz Tomaszkiewicz.[43]

V is voiced by Gavin Drea and Cherami Leigh for the male and female versions of V, respectively.[44] CD Projekt Red sought a suitable voice actor for the role of Johnny Silverhand. Keanu Reeves was approached in July 2018 for the role, and noted for his work as Neo in The Matrix franchise. Reeves' performance was recorded using motion capture technology, a process he had previously used for his performance as Neo in The Matrix (1999). Although a newcomer to the video game format, Reeves enjoyed the script.[45] Silverhand is featured prominently in the game, with CD Projekt co-founder Marcin Iwiński recalling in an interview with Bloomberg News that Silverhand's dialogue count is second only to V.[46]

Cyberpunk 2077 was developed using REDengine 4, the fourth iteration of CD Projekt Red's internal game engine.[47] REDengine 3, REDengine 4's predecessor, implemented improvements to terrain and vegetation rendering. To achieve this, regions are streamed from a clipped mipmap (through a method known as clipmapping) in memory. Six clipmaps are created in total; the elevation, control map, and color clipmaps are streamed, while the vertical error, normal, and terrain shadow clipmaps are generated at runtime. In addition, a technique known as tessellation is used, where polygons are divided. In particular, polygon triangulation is used, where data is tessellated into triangles. The error maps are downsampled prior to hardware tessellation. This avoids costly computation, as large areas with high levels of tessellation aren't rendered. Furthermore, REDengine3 employs a radical approach to texturing; textures are painted using two textures: a background texture and an overlay texture. For slopes, the slope angle is computed and compared against a threshold value. Creating a thick cover on slopes was made possible through boosting the overlay texture when the vertex normal looked up; however, this presented complications in ground features, such as cobblestones, where improper distribution was applied. To address this, damping was added, along with blend sharpening. These measures created an ultimately low memory footprint.[48] Other advancements made by REDengine 3 include refined animations, volumetric effects allowing for advanced rendering of particle effects, such as clouds, dynamic physics, and an advanced dialogue mimic system. These improvements allowed The Witcher 3: Wild Hunt to have a more immersive open-world.[49]

Although Cyberpunk 2077 was initially developed using REDengine 3 as far back as 2013,[50] CD Projekt Red developed REDengine 4 after facing difficulty developing the game, which used a first-person perspective, a departure from the third-person perspective CD Projekt had developed in for earlier iterations of REDengine. REDengine 4 was developed using a US$7 million grant from the Polish government.[49] Nearly every aspect of REDengine was changed as a result, including the particle effects editor.[51] CD Projekt Red continued to work on REDengine throughout Cyberpunk 2077's development cycle, and as late as 2017.[52] Cyberpunk 2077 is the final game to use REDengine, as future games from CD Projekt Red will instead be developed using Unreal Engine 5.[47]

REDengine 4 implemented various lighting adjustments to create a more realistic world, including hardware-accelerated ray tracing through DirectX, global illumination, diffuse illumination, and ambient occlusion. These features are not present on the console versions of the game. Other features include physically based rendering—an improvement over REDengine 3, screen space reflections, and pin sharp reflections, although the player's character is omitted from the bounding volume hierarchy structure generated ray traced reflections. The player's character does appear, however, in render to texture objects, such as mirrors. Improvements to shadows include cascaded shadow maps, screen space shadows, and ray traced shadows with contact hardening, while improvements to character rendering include subsurface scattering and realistic skin shading. These features introduced computational complexity, testing older consoles, such as the PlayStation 4 and Xbox One.[53] Cyberpunk 2077 uses vertical asset streaming, or culling, a rendering technique that omits objects below and above the player's field of view. This technique saves memory.[54]

During the development of Cyberpunk 2077, CD Projekt Red partnered with several companies. These companies include Vancouver-based studio Digital Scapes to create additional tools,[55] multinational technology company Nvidia to implement real-time ray tracing,[56] developer QLOC for quality assurance.[57] In addition, artificial intelligence company Jali Research helped CD Projekt Red implement lip syncing for all ten localizations through procedural generation.[58]

CD Projekt Red used a first-person perspective to immerse the player further in the world and hone in on the megacorporation motif.[59] To seamlessly blend cutscenes with gameplay, CD Projekt Red decided to frame cutscenes in first-person, including the sex scenes, with limited exceptions. Players can, however, drive in third-person, and the player's character is visible in areas such as mirrors and security cameras.[60] The decision by game director Adam Badowski to include nudity was tactfully planned, with Badowski stating, "Nudity is important for us because of one reason. This is cyberpunk, so people augment their body. So the body is no longer sacrum [sacred]; it’s profanum [profane]", expanding upon transhumanist beliefs.[61]

The quest team took several changes in comparison to the quest system in The Witcher 3: Wild Hunt (2015). Game logic was implemented to allow for players to undertake quests in seemingly random orders while remaining coherent, while doubling down on The Witcher 3' philosophy of a "quest twist".[62] To reuse the stories written during the game's development, unused parts from the main story were turned into side quests.[63]

The work of Dieter Rams (left) and Syd Mead (right) served as inspiration for Night City.

When designing Night City, the art design team at CD Projekt Red took multiple sources of inspiration. German industrial designer Dieter Rams and American neo-futurist concept artist Syd Mead inspired the team, who used Rams' elegance to juxtapose the low-class neighborhoods in Night City and Mead's vibrant colors and materialism to create the demeanor of Night City, in what the team called "kitsch". Building these environments took the team eight years.[64] To create a cyberpunk look for Night City, the team incorporated retro and futuristic elements. To accomplish this, the team looked at dilapidated or old-fashioned buildings—aspects of a familiar reality—with futurism. "For example, you could have a run down building with an old wooden door, but an LED light might be attached to that door, which could be a part of a high-tech security system," Hiroshi Sakakibara, Environment City Coordinator at CD Projekt Red, said during a Cyberpunk 2077 livestream at Tokyo Game Show 2020. A key source of inspiration for the team was Blade Runner (1982), which Sakakibara referred to as the "Bible of all cyberpunk".[65] Other sources of inspiration for the team include the manga and anime series Ghost in the Shell, and other video games such as System Shock (1994) and the first part of Deus Ex (2000).[66] To design the buildings in Night City, the team consulted with urban planners and drew upon the themes of Brutalist architecture.[67][65] The game's yellow-themed design serves as the antithesis to typical neon art.[68] The designs of Marcello Gandini helped shape the appearance of many of the cars in the game.[69] A motorbike akin to the one in the Akira manga and anime film appears in the game, as well as a car inspired by Mad Max: Fury Road (2015).[70][71]

To develop the world building in Night City, the team used four distinct visual styles—austere Entropism, colorful Kitsch, imposing Neomilitarism, and opulent Neokitsch—to explain what happened to the world prior to the events of the game. Bulky cars and unappealing buildings represent Entropism, an architectural style that came about through necessity. In Entropism, practicality is valued more than aesthetics. As the economy recovered, the vibrant style of Kitsch gained traction. The style of Kitsch was countered with Neomilitarism, an ascetic movement where the rise of corporations undid many of the stylistic decisions made in Entropism. Finally, Neokitsch incorporated the classist systems in Neomilitarism with the vibrance of Entropism. In Neokitsch, the rich use scarce materials, such as wood and marble, to construct their buildings, and wear clothes from animals.[72] Night City features six districts, each with a unique gusto. Pacifica, for instance, was a prosperous vacation destination until an economic crisis hit, leaving the Haitian community to form a civilization around the buildings.[73]

The team used the digital compositing software Nuke to design Night City. A challenge for the team was creating a global illumination system that would cast a variety of light sources on narrow streets. Nuke was used to analytically reference the lighting in REDengine with Nuke. In contrast to most other video games, which use tone-mapping, Cyberpunk 2077 uses a classic film LUT. In addition, Nuke was used to design the game's user interface and splash screen.[74]

Multiple licensed artists contributed to Cyberpunk 2077' soundtrack. Hip hop duo Run the Jewels, composed of rappers El-P and Killer Mike, wrote "No Save Point" for the game's soundtrack—a track that vividly critiques the socioeconomic state of Night City.[75] The song is featured in the game and performed by El-P and Killer Mike as "Yankee and the Brave",[76] a reference to the duo's fourth studio album, RTJ4 (2020).[77] Other contributors include Canadian musician Grimes (as Lizzy Wizzy), Swedish band Refused (as Samurai), American rapper ASAP Rocky, English musician Gazelle Twin (as Trash Generation), and American musician Ilan Rubin, among others.[78][76]

Prior to the announcement of the game's only planned expansion, Phantom Liberty, CD Projekt Red released 18 different DLCs for the game which added cosmetics and additional gameplay content. One of the DLCs released included content from the Cyberpunk: Edgerunners anime.[137]

On 6 September 2022, CD Projekt Red confirmed that an expansion, entitled Cyberpunk 2077: Phantom Liberty, would be released for PC, Xbox Series X/S, and PlayStation 5 in 2023. It is the only planned expansion for the game, with Reeves reprising his role of Johnny Silverhand.[138][139] On 16 November 2022, it was confirmed that Phantom Liberty will be a paid expansion pack, akin to Witcher 3 expansions Blood and Wine and Hearts of Stone.[140] A trailer for Phantom Liberty was released during The Game Awards 2022 which revealed Idris Elba had joined the project.[141] A release date of 26 September 2023 for the Phantom Liberty expansion was revealed during the 2023 Xbox showcase as part of the Summer Game Fest, alongside another trailer[142] and an announcement of the new additions coming to the expansion, amongst them interactive car chases with vehicular combat, overhauled level and progression systems, and equipped cyberware now being able to send the player's character into a "cyberpsycho" state.[143] Pre-orders of Phantom Liberty grant the player a bonus in-game vehicle.[144] Ahead of the release of Phantom Liberty, CD Projekt released a major title update titled Update 2.0 on 21 September for Microsoft Windows, PlayStation 5 and Xbox Series X and S, which introduces the features that were announced alongside Phantom Liberty.[145]

On 5 December 2022, CD Projekt Red confirmed a "Game of the Year" edition of Cyberpunk 2077 will be released after Phantom Liberty; both are slated for a 2023 release. CD Projekt Red president Adam Kiciński commented that "it's the natural order of things", mentioning that after their previous title The Witcher 3 received the story expansions Blood and Wine and Hearts of Stone, the firm released a "Game of the Year" edition of the title, combining all released DLC, and expects the same to happen with Cyberpunk 2077.[146][147][148]

In October 2023, CD Projekt Red would reveal that they have spent over $120 million on Cyberpunk 2077 since launch, accounting for updates, bug fixes and development/marketing of Phantom Liberty (it costing about $84 million). According to a report from Kotaku, the base game cost $174 million to develop and $142 million to market. The total cost of the game is now reportedly over $436 million, making it the second-most expensive video game to develop (behind Star Citizen).[2]

The game was highly anticipated before its release.[149] It won over one hundred awards at E3 2018,[150] including Best Game, Best Xbox One Game, Best PC Game,[151] Best RPG,[152] and People's Choice at IGN,[153] Best Role-Playing Game and Game of the Show at Game Informer,[154] Best of E3 at PC Gamer,[155] and Game of the Show at GamesRadar+.[156] The second trailer was considered one of the best at the expo,[157][158][159][160] although writer William Gibson, credited with pioneering the cyberpunk subgenre, described it as "GTA skinned-over with a generic 80s retro-future".[161] Gibson later responded more positively to the first gameplay demo.[162] The first-person perspective, in contrast with The Witcher 3: Wild Hunt's third-person, was subject to criticism.[163][164] Cyberpunk 2077 was the most widely discussed game of E3 2019,[165] where it was presented awards for Best of E3 at GamesRadar+, PC Gamer, Rock, Paper, Shotgun, and Ars Technica,[166][167][168][169] and Best Game, People's Choice, Best PS4 Game, Best Xbox One Game, Best PC Game, and Best RPG at IGN.[170] The third trailer was lauded with emphasis on Reeves' reveal.[171][172]

Liana Ruppert, a journalist for Game Informer who has photosensitive epilepsy, experienced a grand mal seizure while reviewing the game days before its release. The seizure was triggered by the game's "braindance" sequence, which contains red and white flashing lights that reportedly resemble the patterns produced by medical devices used to intentionally trigger seizures.[173] In response, CD Projekt Red made a public statement and reached out to Ruppert.[174][175] The company then released a patch to add a warning, and issued a later patch on 11 December to reduce the risk of inducing epileptic symptoms.[176]

Prior to the release of the game, CD Projekt Red provided review copies of Cyberpunk to several major outlets. CD Projekt Red issued strict review embargo terms on these review copies, requiring reviewers to sign non-disclosure agreements (NDA) and only allowing for footage provided by the company to be shown in reviews; according to Wired Magazine (which did not receive a reviewer copy), violating the NDA could cost around $27,000 per violation.[177] Concern also arose over the fact review copies were issued for the PC version of the game, ensuring that all pre-release reviews related to the PC version of the game, excluding consoles. As a result, this eroded trust from some consumers.[178]

The PC, PlayStation 5 and Xbox Series releases of Cyberpunk 2077 received "generally favorable reviews" from critics, according to Metacritic.[179][181][183] The PlayStation 4 and Xbox One versions of the game received "mixed or average reviews".[180][182]

Critics praised the quality of the story as well as the depth and expansiveness of side quests,[187] immersive atmosphere of the world,[186] visual quality,[193] and freshness of the cyberpunk setting.[194] The game's systems such as crafting, driving mechanics, and combat received a mixed response.[185] Some critics, while acknowledging the game's many strengths, nonetheless criticised its shallow portrayal of the cyberpunk genre, and also described its portrayal of related themes such as anti-capitalism and anarchism as ironic.[195][196] Others took issue with the portrayal of transgender people, who they felt were fetishized by in-game material but were not given any meaningful role in the narrative.[185][197][198][199]

On launch day, the game exceeded 1 million concurrent viewers on Twitch.[200]

Along with several post-release patches, following the release of the animated series Cyberpunk: Edgerunners on Netflix in September 2022, the game's player count on PC boosted to levels last seen with the game's initial release.[201] The million-plus daily player count continued for at least four weeks following the release of Edgerunners.[202]

The release of Cyberpunk 2077 was a high-profile event and was considered a disastrous launch[203][204] as a result of the game suffering from numerous bugs and performance issues, particularly on the PlayStation 4 and Xbox One versions.[lower-alpha 1] The Guardian called the release "a shambles",[209] while The New York Times said it was among the most conspicuous disasters in the industry's history, with CD Projekt Red prominently failing to meet expectations for what was anticipated to be the biggest game release of the year.[203] Other gaming industry commentators have described the post-launch reception of Cyberpunk 2077 as a fall from grace for CD Projekt Red, who had previously enjoyed a fiercely pro-consumer reputation.[210][211]

Some of the initial reviews that had been based only on the PC version of the game were later updated to add a caveat about the notable difference in performance between this version and its console releases.[185][187] Because of the game's performance on consoles, CD Projekt issued an apology, particularly for their pre-release secrecy regarding these versions, concluding that unsatisfied consumers could opt for refunds.[212][213] This was initially followed by multiple reports of players unable to get said refund. CD Projekt Red later stated that they had no specific deals in place with either Microsoft or Sony to facilitate such an action; refunds are dealt with according to standard refund policies.[214] On 17 December 2020, Sony announced that it would offer refunds to customers who had purchased Cyberpunk 2077 through the PlayStation Store and removed it from the store "until further notice";[215] once returned to the store in June 2021, the PlayStation Store warned users that "Users continue to experience performance issues with this game. Purchase for use on PS4 systems is not recommended."[216] The Xbox One version of the game remained available for purchase from the online Microsoft store, albeit with a warning about the game's performance issues. Players who bought the game through the Microsoft store were also offered refunds.[217][218] In the US, GameStop accepted returns of boxed versions of the game even if the box was opened, an exception to the store's usual refund policy.[219]

Although the game's reviews were largely positive, its aggregate score was thought to be disappointing by analysts. CD Projekt SA stock fell by up to 9.4% after the publication of Metacritic's reviews.[220] The reviews aggregation OpenCritic criticised CD Projekt Red for deliberately attempting to misrepresent the game, and not delivering review copies for Xbox One and PlayStation 4, knowing it would receive negative reviews.[221] A class-action lawsuit representing those making investments in CD Projekt during 2020 was filed on 24 December 2020 in California, asserting that the company made fraudulent claims to the state of Cyberpunk 2077 as to mislead those investors;[222] a second similar class-action suit had also been filed by January 2021.[223] By May 2021, four separate lawsuits against CD Projekt had been filed over Cyberpunk 2077, and had been subsequently merged into one common action.[224] CD Projekt proposed a settlement with the investors in December 2021, providing US$1.85 million to the group as part of the terms[225] which was approved by a judge in January 2023.[226] Poland's Office of Competition and Consumer Protection began an investigation of the game in January 2021, asking CD Projekt for an "explanation regarding problems with the game and actions taken by them".[227] Having previously asked its employees to work 6-day weeks for several final months of the development of the game, the company ditched plans to tie developers' bonuses to review scores, choosing instead to pay out the full bonus regardless.[228]

Jason Schreier of Bloomberg News said that, based on discussions with CD Projekt developers, a major reason for the poor performance of Cyberpunk 2077 on release was underestimating the effort that would be needed. While more than twice as many developers were brought on board to help with the game compared to The Witcher 3, CD Projekt had only expected the same amount of time to complete the game, so that the bulk of development towards the game only began in late 2016. The expanded scope of Cyberpunk 2077 including the game's new engine had created difficulties, and while there were more developers, there was less organization of their various functions that further hampered the development, according to Schreier's report. Many developers urged management to hold off on the game's release.[229] Co-CEO Marcin Iwiński issued an open message to players on 13 January 2021, apologizing for the state of the game and the company's plans to correct it. Iwiński stated that the company "underestimated the risk" in bringing a game optimized to run on personal computers over to consoles, particularly the older Xbox One and PlayStation 4 consoles.[230] He specifically faulted the in-game streaming engine that was used to load in assets from storage on the fly as the player moved through the game, which was scaled back to work on the older consoles.[231] While they had tested these versions as they approached release, they had not seen the same issues that players had reported in the released version. He affirmed that the developers were not responsible for the release state of the game, but instead this was a choice made by himself and the other management of the company.[230] Besides working to issue refunds and bring the game to a state to return it to the PlayStation Store, Iwiński outlined a year-long path that will involve multiple patches to bring the older consoles' versions to better performance and then looking to optimizing the game for newer consoles, prior to any further additional content development.[230]

Despite the rampant technical issues that were prevalent during its initial release that affected the game's sales, Cyberpunk 2077 saw an increase in the number of units sold during the year 2022 of up to 18%, with 94% of the sales being digital.[232][233] This increase was partially attributed to the release of the Netflix anime series Cyberpunk: Edgerunners, which garnered positive reviews from both critics and fans,[234][235] and the concurrent release of a game update which added material from the series in the form of multiple items. CD Projekt Red recognized the success of Edgerunners having driven sales of Cyberpunk 2077 by stating that "a significant increase in the amount of the Group’s Sales in the third quarter of 2022 in relation to the reference period was mainly due to a good reception of the Cyberpunk Edgerunner update 1.6 which preceded the release on Netflix of the Cyberpunk: Edgerunners anime series."[236] The series would again be referenced in the Cyberpunk 2.0 update that came alongside the Phantom Liberty downloadable content.[237]

Reviews of the Phantom Liberty DLC were "generally favorable" according to the review aggregator Metacritic,[238][239] with the Xbox Series X and Series S version receiving "universal acclaim".[240]

Cyberpunk 2077 received eight million pre-orders on all platforms, of which 74% were digital,[253] and it received more pre-orders than The Witcher 3: Wild Hunt;[254] one third of PC sales were through GOG.com.[255] It was a best-seller on Steam in China.[256] CD Projekt Red has stated that digital preorders for the title alone recouped the game's production cost as well as the game's 2020 marketing cost.[257] According to a CD Projekt investors call, sales saw a drastic decline four days after release owing to the technical issues present.[258] After the launch, analyst estimations for sales over 12 months fell from 30 million to 25.6 million.[259]

Within twelve hours after its release, the game had over one million concurrent players on Steam.[260] In Japan, the PlayStation 4 version of Cyberpunk 2077 sold an estimated 104,600 physical units during its debut week, making it the second best-selling retail game of the week in the country.[261] The game passed 13 million units sold in December 2020.[262][263] It had the biggest digital game launch of all time, selling 10.2 million digital units[264] and grossed $609 million in digital sales by 31 December 2020.[265] By September 2022, the game had sold over 20 million copies units.[266] As of October 2023, it has sold over 25 million units, and Phantom Liberty has sold 3 million units in a week after release.[267]