Cyprus Safer Internet Helpline

The Cyprus Safer Internet Helpline is a service provided by the Cyprus Safer Internet Center project, coordinated by the Cyprus Neuroscience and Technology Institute (CNTI). The Helpline ensures that not only children and adolescents but also adults have the opportunity to converse with experts in case they experience something negative on the Internet. Educated psychologists provide support and essential advice so that the crisis is overcome and the situation is confronted. Members of the public can reach the helpline at the number 7000 0 116. The communication is completely confidential and anonymous.

The Cyprus Internet Helpline

Formation	2009
Purpose	To provide confidential support and advice regarding personal problems associated with the use of the Internet
Location	Nicosia, Cyprus
Region served	Cyprus
Official language	Greek/Turkish/English
Parent organization	Cyprus Neuroscience and Technology Institute (CNTI)
Website	http://www.helpline.cyberethics.info

The need for an operation of a Helpline has been stressed by the European Commission, which supports the idea that the increasing use of the Internet is disproportionate relative to its correct use and moral education. Consequently, many of children come into contact with pages containing inappropriate content or individuals who want to exploit them. Such cases usually cause fear and distress, which must be addressed.

The Hotline is a member of the INSAFE European network of Awareness Centres that promote the safe and responsible use of the Internet and mobile devices to young people. The mission of the Insafe cooperation network is to empower citizens to use the Internet, the mobile phone, as well as other online technologies, positively, safely and effectively. The network calls for shared responsibility for the protection of the rights and needs of citizens, in particular children and youngsters, by government, educators, parents, media, industry and all other relevant actors.