Daman (health insurance company)
The National Health Insurance Company – Daman, (Arabic: ضمان) (الشركة الوطنية للضمان الصحي), headquartered in Abu Dhabi, is the largest health insurance provider in Abu Dhabi and the third largest in Dubai.[1]
 | |
| Type | Public Joint Stock Company |
|---|---|
| Industry | Insurance |
| Founded | 2006 |
| Headquarters | Abu Dhabi, United Arab Emirates |
Key people | Hamad Al Mehyas, CEO |
| Products | Health insurance |
H.E. Khaled Bin Shaiban Almehairi serves as Chairman of the National Health Insurance Company – Daman, while Hamad Al Mehyas is the company's Chief Executive Officer.
Daman offers health insurance for both citizens and residents of the UAE, via its Thiqa, Abu Dhabi Basic and Enhanced plans.
Abu Dhabi Developmental Holding Company (ADQ) owns 80% of Daman's shares, with the remaining 20% owned by Munich Re, who is also a strategic partner. By being part of the ADQ network, which spans a broad portfolio of major enterprises across key sectors of Abu Dhabi's diversified economy, Daman draws on established expertise, aligning the company with ADQ's strategy and governance frameworks. With the highest market share in the UAE, Daman covers more than 2.5 million members.[2]
Health fund management
Daman provides health fund management and administration services on behalf of several government entities, – with the main ones being on behalf of the Abu Dhabi Government – such as the Abu Dhabi Basic Plan: a subsidised standard policy with different premiums as per age group and status for low-income expatriates residing in the Emirate. And the Thiqa program, which is a comprehensive healthcare program offered by the Government of Abu Dhabi to UAE Nationals and those of similar status in the Emirate.
Thiqa has been managed by Daman — the leading health insurance provider in the country — since 2008.
Health insurance
Daman offers a number of private insurance products across the UAE under its Enhanced portfolio, like; low to high-end customizable health insurance products (e.g. with modular benefits such as optical and dental), top-up plans , and medical travel insurance (inbound and outbound).
Medical network
Daman has 3,000[2] contracted healthcare providers in the UAE, with direct billing services across the country.
Online digital services
In 2021, Daman launched the "Hayakom Thiqa digital branch services", which allowed its Thiqa members to access Daman's entire portfolio of services online. Following the successful launch of the service, Daman has now made its digital branch offering available to all of its 2.5 million members across the UAE.
Cardless insurance
In 2017, Daman phased out the use of plastic insurance cards, when it linked the insurance policies to the Emirates ID number of their policy holders.[3] Members no longer need to show a regular insurance card when seeking treatment, as the treatment facility can obtain the insurance details of the patient using their Emirates ID number.[3]
Diabetes management program
In 2010, the company launched its diabetes management program, a program that provides nutritional and exercise advice to their diabetic patients and provides them with personal and educational support.[4] As of March 2021, over 17,000 patients have been enrolled in the program.