Dialogic Group

Dialogic Group, Inc., formerly Dialogic Corporation, was an American multinational technology company headquartered in Parsippany, New Jersey, United States. Prior to its acquisition by Enghouse Systems of Ontario in 2020, it had operations operations in over 25 countries. Dialogic provided a cloud-optimized communications technology for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers.

Dialogic Group, Inc.
TypePrivate
IndustryTelecommunication
Founded1983 (1983)
Headquarters4 Gatehill Drive
Parsippany, New Jersey, U.S. 07054
39°28′39″N 75°20′16″W
Area served
Worldwide
ProductsMedia servers
Real-time communications applications
Unified communications platform
Application ochestration
Session border controllers
Signaling stacks and software
Real-time communications load balancers
Softswitches
Media gateways
Bandwidth optimization
Fax boards
FoIP software
Websitewww.dialogic.com

History

Dialogic was founded in 1983 in Parsippany, New Jersey by three engineers, Nicholas Zwick and James Shinn, both of whom had worked for Advanced Micro Devices, and Kenneth Burkhardt, formerly with Unisys.[1] In 1999, at the height of the dot-com era, the company was acquired by Intel for $780 million[2] and was run as the Media & Signaling Division. In October 2006, Eicon bought the Media & Signaling Division of Intel[3] and then changed its name back to Dialogic.

Since the formation of the new Dialogic, other competitors in the same industry have been acquired and merged into the company, including NMS Communications[4] and Cantata.[5] The latter was itself a collection of companies including Brooktrout, Inc., and the Excel Switching Corporation.[6][7]

In May 2010, Dialogic announced a merger with San Jose, California-based Veraz Networks,[8] a company specializing in softswitch and compression technology.[9] The resulting company would retain the name Dialogic. That same year, Dialogic moved its headquarters to Milpitas, California.

On November 24, 2014, Dialogic was acquired by Novacap TMT IV, L.P., a Canadian private equity firm. They moved the headquarters back to Parsippany, New Jersey.[10]

On February 9, 2016, Dialogic Corp announced the completed acquisition of Apex Communications, a supplier of global real-time communications applications for service providers and enterprise networks. The company launched an application development practice for networked, premises and cloud-based applications. The line of applications include WebRTC, unified communications, IVR, on-demand voicemail and cloud-based PBX.

On January 9, 2018, Sangoma Technologies Corporation acquired all key assets of the Converged Communication Division (CCD) from Dialogic Corporation. By divesting its CCD hardware business, Dialogic became a software-centric company.

The remaining company, under the name Dialogic Group, was acquired on January 2, 2020, by Enghouse Systems Ltd of Markham, Ontario.[11]

Products

Dialogic designs, sells and supports real-time communications media, applications, and infrastructure solutions to communications service providers, enterprises, and developers.

Its products include media servers, gateways and boards; load balancers, communications applications, softswitches, diameter signaling controllers, session border controllers, signaling stacks and software, fax boards and FoIP software, and bandwidth optimization solutions.

References

  1. "Dialogic Corporation History". Funding Universe.
  2. Merritt, Rick (June 1999). "Intel acquires Dialogic in $780 million server gambit". EE Times. Retrieved 2018-07-23.
  3. "Eicon Networks to Purchase Intel's Media and Signaling Business" (Press release). Intel. August 9, 2006. Retrieved 2009-04-17.
  4. "Dialogic Corporation Enters into Agreement to Acquire NMS Communications Platforms Business" (Press release). Newswire. September 15, 2008. Retrieved 2009-04-17.
  5. "Dialogic Corporation Acquires Cantata Through Purchase of EAS Group, Inc" (PDF) (Press release). OpenPR. April 4, 2008. Retrieved 2009-04-17.
  6. Franchina, Lisa (October 21, 2005). "Excel Switching Corp. Hooks Brooktrout, Inc. in merger". TMCnet. Retrieved 2009-04-17.
  7. "Brooktrout to Acquire SnowShore Networks" (Press release). PR Newswire. March 26, 2004. Retrieved 2009-04-17.
  8. "Veraz Networks and Dialogic Announce Definitive Agreement to Merge" (Press release). Marketwire. May 12, 2010. Retrieved 2010-05-13.
  9. "Dialogic Eyes Video Compression, SBC Market with Veraz Acquisition". TMCNet. Aug 10, 2010. Retrieved 2010-08-20.
  10. Burd, Joshua. "Leaner tech firm Dialogic finds the right fit in a new Parsippany office | NJBIZ". NJBIZ. Retrieved 2018-01-08.
  11. "Enghouse Systems Acquires Dialogic" (Press release). PR Newswire. January 2, 2020. Retrieved 2021-02-28.
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