Digital intelligence

Digital intelligence is the sum of social, emotional, and cognitive abilities that enable individuals to face the challenges and adapt to the demands of life in the digital world.[1] An emerging intelligence fostered by human interaction with Information Technology, it has been suggested that recognition of this intelligence will expand the scope of teaching and learning in the 21st century[2] and all aspects of one's personal and professional lives.[3]

The term is also used in businesses to refer to the information obtained through technologies and making use of them as an online marketing strategy [4][5] and intelligence in the context of cyber security such as that mapped out by Global Commission on Internet Governance.[6] Digital intelligence in this article refers to a new type of intelligence as a human capacity that combines knowledge, ways of knowing and the ability to interact effectively in a cultural or community setting.[2]

Definition

Digital Intelligence or Digital Intelligence Quotient (DQ) has been defined as “a comprehensive set of technical, cognitive, meta-cognitive, and socio-emotional competencies that are grounded in universal moral values and that enable individuals to face the challenges and harness the opportunities of digital life” by DQ Institute.[1] DQ does not merely refer to the skills needed to use technology more effectively or being aware of potential dangers for children who are constantly online.[7] According to DQ Institute, DQ is all-encompassing in that it covers all areas of individuals’ digital life that ranges from personal and social identities of individuals to their use of technology, their practical, operational and technical capabilities critical for daily digital lives and careers and the potential safety and security issues in this digital age.[8]

DQ is important in today's world as everything is technologically driven; if we do not develop a certain level of digital intelligence, we will be precluded from an increasingly digital world.[9] As such, it is said to be essential to develop digital intelligence from an early age.[10][11] DQ is also viewed to be measureable and highly learnable.[11][12][13]

Framework

Rather than being defined as the commonly accepted form of intelligence, DQ could be understood more in line with the multiple intelligences theory by Gardner; it might be akin to a “meta-intelligence – one that is composed of many constituent intelligences”.[2]

In the same way that Intelligence quotient (IQ) and Emotional intelligence (EQ) measure general and emotional intelligences, Digital Intelligence Quotient (DQ) can be further deconstructed into eight key areas: Digital identity, Digital rights, Digital literacy, Digital use, Digital communication, Digital safety, Digital emotional intelligence, Digital security.[14] Given that “respect” is a fundamental moral principle of the Universal Declaration of Human Rights (UDHR), the guiding principles of an individual's digital life within the eight DQ areas are respect for: oneself, time and the environment, life, property, others, reputation and relationships, knowledge and rights.[8]

Within these eight areas, there are three levels of maturity:[9]

  • Level 1 - Digital Citizenship: the ability to use digital technology in safe, responsible and ethical ways.
  • Level 2 - Digital Creativity: the ability to become part of the digital ecosystem and to create new knowledge, technologies and content to turn ideas into reality.
  • Level 3 - Digital Competitiveness: the ability to solve global challenges, and to create new opportunities in the digital economy by driving entrepreneurship, jobs, growth and impact.

As such, there are 24 digital competencies consisting of various knowledge, skills, attitudes and values.

In addition, DQ further suggests there are eight key digital citizenship competencies for children.[12][15] They are Digital Citizen Identity, Screen Time Management, Digital Footprint Management, Cyber Bullying Management, Digital Empathy, Privacy Management, Critical Thinking, Cyber Security Management.

It has been suggested that young learners need to be armed with these competencies, rooted in universal moral values, in order to be good digital citizens[9][16] and “help them make informed choices and navigate the digital world safely”.[15] The efficacy of the DQ Digital Citizenship framework was researched and developed through the development of DQworld.net, a digital media platform that aims to teach and assess children on digital citizenship, moral character and critical thinking and was awarded two UNESCO prizes.[17][18]

The DQ framework was developed by DQ Institute and has been agreed upon by OECD Education 2030 and IEEE Standards Association as a benchmark for global alignment in September 2018.[19] The DQ framework is said to encompass the knowledge, skills, attitudes and values needed by individuals to thrive successfully in this digital world and be confident in meeting the challenges and demands of the digital era, and is the aggregation from 25 leading global frameworks.[15][20] It is also built on the OECD's Education 2030 Learning Framework to create a guide for nations to develop their national education and policies on digital intelligence and is adaptable as the technological world evolves.[19]

Apart from this, there is currently no other structural model of DQ based on the definition of DQ as a human capability.[13] So far, only the citizenship level test, known as DQWorld.net, has been developed.[21]

While DQ may be criticized, in terms of it not really being any intelligence, the DQ framework ‘reflects very well the areas that can be reliably claimed to find their reflection in school curricula’, which includes areas essential for present and future life.[10]

History

Digital Intelligence Quotient (DQ) was first coined and its framework created in 2016[7] by Dr Yuhyun Park. It was developed through an academically rigorous process by the research team based at various universities including Nanyang Technological University, the National Institute of Education in Singapore, Iowa State University and many others. The concept and structure was published by the World Economic Forum in 2016 and since then, the DQ framework has been widely used by organizations from a myriad of industries locally and internationally.

International recognition

Coalition for Digital Intelligence (CDI)

In September 2018, the Coalition for Digital Intelligence (CDI) – formed by IEEE Standards Association, the DQ Institute and the Organisation for Economic Cooperation and Development (OECD) – institutionalized the DQ framework by DQ Institute as a global framework for digital intelligence which includes a common set of definitions, language, and understanding of comprehensive digital literacy and skills that can be adopted by nations worldwide.[19]

DQ Day

In the effort to coordinate worldwide efforts in setting global standards for DQ, the inaugural DQ Day was launched on 10 October 2019 by DQ Institute and IEEE SA.[22][23] According to Dr Yuhyun Park, setting global standards for digital intelligence ‘is to ensure that everyone around the world, starting with our children, has equal opportunity to thrive in this digital age'[22] IEEE SA adds, ‘a global standard that sets common indicators for more comprehensively and collectively understanding the existing challenges that digital skill-promoting efforts face and a common language is foundational to ensuring that digital literacy and competency efforts are coordinated globally and moving the right direction[22]

IEEE process

The DQ framework was identified as the best practice to be used as a global industry standard for digital skills by the IEEE Digital Literacy Industry Connections program and there is an initiation of preliminary work under IEEE SA to develop an IEEE global standard for Digital Literacy, Skills and Readiness using the DQ framework.[24]

Adoption and implementation

DQ Group story

The DQ Institute was born through a project named Shaping Future Implications of Digital Media for Society in association with the World Economic Forum, having identified the need for improved digital media literacy or “digital intelligence (DQ)” across various demographics and more critically in youth.[25] The Institute is a multi-stakeholder consortium of organizations focused on increasing DQ in youth around the world and has been the driving force in launching the Coalition for Digital Intelligence (CDI).[25]

This community-led initiative is tasked with evangelizing the institute's DQ framework across the public Education and private ICT sectors as the single framework of reference, which is to be used as (i) a common source of definitions around digital skills and literacy, and (ii) a capacity building and DQ measurement platform.[25] The programs based on the DQ framework are poised to be rolled out by DQ Institute to more than 100 countries by 2020.[21] The primary target will be schools and education ministries in countries experiencing rapid digital transformations.[21] The goal is to help governments understand the level of digital citizenship among students and teachers and to help them develop their own DQ curriculum within three years.[21] The DQ Institute has joined forces with some big organizations, including Google, Twitter and the United Nations children's charity UNICEF, and it has received government funding from Singapore and Mexico.[21]

DQ Every Child

DQ Every Child (#DQEveryChild) is a global digital citizenship movement seeking to empower ‘every’ child worldwide with DQ digital citizenship. It makes use of an online gamified platform to educate and assess children with digital citizenship skills based on the DQ framework.[26] #DQEveryChild was created as a research-based social initiative developed in Singapore through a multi-stakeholder collaboration including Nanyang Technological University, Singtel, the Singapore government, and infollutionZERO in Korea.[27] It has since transformed into a global movement – run by the DQ Institute – an international coalition formed through the World Economic Forum[27]

Since then, #DQEveryChild reached numerous countries such as Korea through the support of UNICEF,[21] Nigeria through World Economic Forum,[15] Turkey through Turkcell,[28] Singapore through the Ministry of Education and Singtel,[17] Mexico through the Ministry of Public Education,[27] India[9] and others. As of 2019, the #DQEveryChild initiative has reached more than 700,000 children in 107 countries and has been translated into 21 languages.[29][30][31]

DQ Global Standards

Based on the DQ framework, the DQ Global Standards Report 2019 was launched on 22 March 2019 at the seventh annual Global Education and Skills Forum (GESF).[32][33] The report was spearheaded by Dr Yuhyun Park and co-authored by Professor Douglas Gentile of Iowa State University.[34] It is the world's first attempt to define a global standard for digital literacy, skills and readiness across the education and technology sectors and establish a global, common language and set of norms around the digital competencies.[32][33] The OECD, the Forum, the World Bank, and the United Nations have all identified these digital competencies in the DQ framework as fundamental for future readiness.[32][33]

The DQ Global Standards is the culmination of the successful collaboration across global public, private, and civic education and technology communities that began with the launch of the CDI at the Sustainable Impact Summit, the World Economic Forum in September 2019.[32]

Criticisms

There are concerns over complacency in that if a child is noted to have high DQ, it might be treated as a substitute for parental control[21]

Whitney DeCamp, a sociologist at Western Michigan University in Kalamazoo, suggests that “the DQ categories are too broad, so less-risky behaviours are lumped into the same category as more-harmful ones.[21]

References
  1. "What is DQ (Digital Intelligence)?". DQ Institute. Retrieved 30 September 2019.
  2. Adams, Nan B. (2004). "Digital Intelligence Fostered by Technology". Journal of Technology Studies. 30 (2): 93–97. ISSN 1071-6084.
  3. Boughzala, Imed (4 March 2019). "Digital Intelligence for the future of work". AACSB Blog. Retrieved 1 October 2019.
  4. Newman, Daniel, ed. (1 October 2017). "Heart of Successful Digital Transformation" (PDF). SAS. Retrieved 29 September 2019.
  5. McCormick, James; Little, Cinny (23 February 2016). "Optimize customer experience with digital intelligence". IBM. Retrieved 29 September 2019.
  6. Omand, David (19 March 2015). "Understanding digital intelligence and norms that govern it". CIGI. Retrieved 30 September 2019.
  7. Cocorocchia, Claudio (6 February 2018). "Forget IQ: Digital Intelligence is what matters in the future". World Economic Forum. Retrieved 2 October 2019.
  8. Park, Yuhyun, ed. (22 March 2019). "DQ Global Standards Report 2019" (PDF). DQ Institute. Retrieved 2 October 2019.
  9. Deepak, Anjana (30 May 2017). "DQ is the capacity to be aware of, participate and contribute in the digital economy for professional and personal reasons". ScooNews. Retrieved 6 October 2019.
  10. Dostál, Jiří; Wang, Xiaojun; Steingartner, William; Nuangchalerm, Prasart (17 November 2017). "Digital Intelligence: New Concept in Education". Research Gate. Retrieved 3 October 2019.
  11. Cocorocchia, Claudio (6 February 2019). "Forget IQ. Digital Intelligence is what matters in the future". World Economic Forum. Retrieved 27 September 2019.
  12. DQ Institute (August 2017). "White paper - Digital Intelligence (DQ): A Conceptual Framework & Methodology for Teaching and Measuring Digital Citizenship" (PDF). DQ Institute. Retrieved 27 September 2019.
  13. Manasia, Loredana; Pârvan, Andrei; Grațiela Ianoș, Maria (July 2018). "Memories from the Future. Is Digital Intelligence what matters in the forthcoming society?". Research Gate. Retrieved 28 September 2019.
  14. "What is the DQ Framework?". DQ Institute. Retrieved 1 October 2019.
  15. Igbasan, Ibukun (26 June 2016). "WEF, DQ target one million people with digital learning know-how". The Guardian Nigeria News - Nigeria and World News. Retrieved 3 October 2019.
  16. Yang, Calvin (2 April 2017). "12-year-olds in Singapore spend 6½ hours daily on electronic devices: Survey". The Straits Times. Retrieved 8 October 2019.
  17. "Wenhui (文 晖) Award for Educational Innovation 2013". UNESCO Office in Bangkok. Retrieved 9 October 2019.
  18. "NTU wins two awards for innovation in education". TODAYonline. 30 December 2013. Retrieved 12 October 2019.
  19. "OECD, IEEE and DQI Announce Platform for Coordinating Digital Intelligence Across Technology and Education Sectors". World Economic Forum. 26 September 2018. Retrieved 27 September 2019.
  20. "Coalition for Digital Intelligence". Coalition for Digital Intelligence. Retrieved 30 September 2019.
  21. Chawla, Dalmeet Singh (3 October 2018). "Making children safer online". Nature. 562 (7725): S15–S16. doi:10.1038/d41586-018-06848-6. PMID 30283127.
  22. Rogers, Charley, ed. (10 October 2019). "DQ Institute launches world's first Digital Intelligence Day". Education Technology. Retrieved 15 October 2019.
  23. "Global Launch of Digital Intelligence Day on October 10th Co-Creating Global Standards for Digital Literacy, Skills, and Readiness | DQ Institute". DQ Institute. 10 October 2019. Retrieved 11 October 2019.
  24. McCabe, Karen (26 March 2019). "Global Standards for Digital Literacy, Skills, and Readiness". IEEE SA Beyond Standards. Retrieved 14 October 2019.
  25. "Shaping the Future Implications of Digital Media for Society". World Economic Forum. Retrieved 15 October 2019.
  26. "#DQEveryChild". DQ Institute. Retrieved 16 October 2019.
  27. "Outsmart Cyber-Pandemic: Empower Every Child with Digital Intelligence by 2020". DQ Institute. 2018. Retrieved 1 October 2019.
  28. "Turkcell and DQ Institute Announce the Launch of #DQEveryChild in Turkey During the World Economic Forum's Annual Meeting at Davos". BusinessWire. 24 January 2019. Retrieved 1 October 2019.
  29. "Cyber-risk exposure among 8-12-year olds drops by 15%". World Economic Forum. Retrieved 1 October 2019.
  30. SABC Digital News, Global Education Skills Forum awards educators, retrieved 17 October 2019
  31. Team ScooNews, ed. (27 March 2019). "Digital system initiative reduces cyber-risk exposure in 8-12-year olds by 15%: DQ Impact Report". ScooNews. Retrieved 18 October 2019.
  32. "World's first global standard for digital literacy, skills and readiness launched by the Coalition for Digital Intelligence | DQ Institute". DQ Institute. 22 March 2019. Retrieved 18 October 2019.
  33. Sesinye, Neo, ed. (23 March 2019). "Digital Intelligence launches global standard for digital literacy". IT News Africa. Retrieved 18 October 2019.
  34. Breaux, Aimee (22 March 2019). "This Iowa professor wants to change what kids are taught about their digital life". Iowa City Press-Citizen. Retrieved 8 October 2019.
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