Double billing

Double billing refers to charging for the same product twice.

Commerce

In commerce, double billing is the error of charging a customer twice for the same unique product or service. This can occur due to a change in product name[1] or due to a software error.[2]

Law

In law, double billing refers to charging an hourly rate to two clients for the same time spent working. The American Bar Association prohibits double billing.[3] It is tantamount to overcharging, since the amount of time actually spent working on any one client's work is less than the amount billed to that client.

Associates and partners alike at large law firms face significant pressure to double bill or to "pad" their hours in order to reduce overwork.[4] These attorneys are usually required to bill 1800 to 2000 hours per year. This can ideally work out to a 40-hour work week, but it is usually 60 or more, since most attorneys must spend around two hours in the office for every one that they can bill to a specific client. In 1998, Cameron Stracher's book Double Billing[5] suggested that double billing is common in law firms, but that implication was misleading.[6] However, several recent studies suggest that at least 1/3 of lawyers admit that they double-bill clients on at least an occasional basis, and that more than half of lawyers do not believe that double billing constitutes an ethical violation.[7]

Notes and references

  1. Example of double billing when product name changed. Archived September 5, 2009, at the Wayback Machine ucdavis.edu.
  2. Example of double billing due to software error stanford.edu.
  3. Geraghty, Peter "When Two Plus Two Doesn't Equal Four", abanet.org. Retrieved on 2007 June.
  4. Kuckes, Niki. "The Hours", legalaffairs.org. Retrieved on 2009 May.
  5. Stracher, Cameron Double Billing: A Young Lawyer's Tale Of Greed, Sex, Lies, And The Pursuit Of A Swivel Chair Harper Paperbacks, 1999. ISBN 978-0-688-17222-0
  6. Voorhees, John "Double Billing Makes No Cents" Archived 2007-09-29 at the Wayback Machine, Denver Bar Association, 2001 April. Retrieved on 2007 June.
  7. "Guide to Law Firm Overbilling" Archived April 7, 2012, at the Wayback Machine, litigation limited.com. Retrieved on 2012 April.


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