E-Government in Turkey

e-Government in Turkey is the use of digital technology to improve service efficiency and effectiveness in Turkey.

e-Devlet
Available inTurkish (with limited English support)
OwnerDigital Transformation Office of the Presidency of Turkey, Turksat
URLturkiye.gov.tr
CommercialNo
Users55 million (December 2020)
Launched20 April 2008

Turkish website e-Devlet kapısı (Turkish: e-government gateway), simply e-devlet (Turkish: e-government) or turkiye.gov.tr, is a resource providing access to government services, with an information portal for foreigners. Users access e-Devlet via their ID number and password or with Identity Cards. In addition to passwords, mobile or digital signature login is available. Internet banking customers can access e-devlet from their banking provider.

Türkiye.gov.tr project

E-devlet is registered as Turkiye.gov.tr internationally. Türkiye.gov.tr can be accessed with Turkish characters. "Devletin Kısayolu" (Turkish: Shortcut for government) was introduced in 2008 CeBIT Bilişim Eurasia seminar. On 18 December 2008, it was officially opened by then Prime Minister Recep Tayyip Erdoğan.[1]

As of December 2020, 700 government agencies offers 5,338 applications to 51,757,237 million users. The mobile application offers 2,850 services.

Services

Available services can be done via the internet without physically going to an office.[2][3] Services are offered from government agencies, municipality services, universities and individual companies (mostly communication companies). On 14 February 2018, family trees through the 1800s were opened to all citizens. Unexpectedly high demand overwhelmed the system, which shut down for upgrades. A week later, the service re-opened, allowing users to queue for service.[4] This service also surprised some users who have Armenian roots, due to controversial relations between the two countries.[5]

Services include:

  • Social security documents
  • Forensic clearance
  • Address documents
  • Tax debts
  • Traffic bills
  • Mobile telephone number checks
  • Deeds
  • Student documents
  • Family tree

References
  1. "www.turkiye.gov.tr açıldı!". Archived from the original on 2010-05-13.
  2. "GBT işlemleri ve Sabıka Kaydı sorgulama e-Devlet kapısında". Mynet Haber (in Turkish). Retrieved 6 May 2018.
  3. "YÖK'ten üniversiteye kayıt hakkı kazanan öğrencilere sevindiren haber". Archived from the original on 4 August 2016. Retrieved 21 July 2015.
  4. "Who are you again: Turks go crazy over genealogy service". DailySabah. Retrieved 6 May 2018.
  5. "Roots Revealed: How a New Turkish Government Genealogy Database Exposes Citizens' Armenian Ancestries". The Armenian Weekly. 23 February 2018. Retrieved 6 May 2018.
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