Emcas

EMCAS was a Financial Claims Management Company based in Torquay, United Kingdom, with offices in Exeter, Paignton and Taunton. Established in 2003, EMCAS was one of the largest Claims Management Companies in the UK, employing over 350 staff,[1] to help consumers claim back money lost from mis-sold financial products including Savings and Investments, Endowment Mortgages, Pensions and Payment Protection Insurance (PPI).[2] In 2013, they were added to the London Stock Exchange Group's list of '1,000 Companies to Inspire Britain'.[3]

EMCAS
IndustryClaims management
Founded2003
Defunct2019 (2019)
Headquarters
Exeter, EX1 3PD
,
UK
ProductsPPI Claims, Endowment Mortgage Claims, Investment Claims, Packaged Bank Account Claims
Number of employees
80
Websitewww.emcasclaims.co.uk

History

Established in Torquay in 2003 as EMC, they started out focusing on helping those who had been mis-sold Endowment Mortgages or lost money through unfair Bank Charges. In 2007 they outgrew their Torquay office and relocated to Paignton. By 2009 they had reclaimed £100 million on behalf of their customers.

Following a rebrand in 2011, EMCAS received a private equity investment from Lonsdale Capital Partners, supporting their management team led by CEO Craig Bernhardt and CFO James Scarth.[4][5] In May 2011, EMCAS opened a call centre in Exeter Business Park, creating more than 30 new jobs for the local area.

By November 2012, EMCAS had further expanded and opened an office in Taunton, Somerset. The office is located in East Reach House, the former Taunton and Somerset Hospital.[6]

In 2013, EMCAS entered a sponsorship deal with English rugby union club Exeter Chiefs, and the EMCAS logo currently appears on the rear of the club's shirts.[7]

In October 2014, the company was fined £70,000 by the Information Commissioner's Office for making unsolicited calls.[8][9]

On 26 April 2019 the company went in to administration with all staff made redundant with immediate effect.[10]

References
  1. "Devon-based financial claims management company EMCAS celebrates 10th anniversary". The Exeter Daily. 8 August 2013. Retrieved 16 December 2013.
  2. "Founders". PFCA. Retrieved 16 December 2013.
  3. "Torbay-based EMCAS on '1,000 Companies to inspire Britain' list". Torquay Herald Express. 4 December 2013. Archived from the original on 16 December 2013. Retrieved 16 December 2013.
  4. "EMCAS MBO backed by Lonsdale Partners". Michelmores Solicitors. 18 March 2011. Archived from the original on 16 December 2013. Retrieved 16 December 2013.
  5. "Lonsdale Capital Partners Makes Investment – Backing The Management Team Of Emcas". Lonsdale Partners. 31 January 2011. Retrieved 16 December 2013.
  6. "EMCAS expands into Taunton". Insider Media. 27 November 2012. Retrieved 16 December 2013.
  7. "Exeter firm in Chiefs sponsorship deal". The Exeter Daily. 30 August 2013. Retrieved 16 December 2013.
  8. "ICO continues nuisance calls clampdown as over £500,000 issued in fines". Information Commissioner’s Office. 1 October 2014. Archived from the original on 28 October 2014. Retrieved 28 October 2014.
  9. "Exeter-based EMCAS fined £70,000 for nuisance calls about PPI claims". Exeter Express & Echo. 3 October 2014. Archived from the original on 2 April 2015. Retrieved 5 March 2015.
  10. Cooper, Joel (26 April 2019). "Emcas staff left 'fuming and devastated' by mass redundancy". devonlive. Retrieved 26 April 2019.
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