Efficiency–thoroughness trade-off principle

The efficiency–thoroughness trade-off principle (or ETTO principle) is the principle that there is a trade-off between efficiency or effectiveness on one hand, and thoroughness (such as safety assurance and human reliability) on the other.[1] In accordance with this principle, demands for productivity tend to reduce thoroughness while demands for safety reduce efficiency.[2][3]

The ETTO principle was originally proposed by the safety researcher Erik Hollnagel.[1]

In safety

The principle has been applied to analysis of behaviour and choices made regarding safety and risk. There are competing activities requiring time, which is a limited resource. In order to make time available for desirable activities, less time can be spent on preparation and planning, which affects safety. Most of the time the trade-off ends well, and the preferred or profitable activity proceeds without undesirable incident, which is why these trade-offs are so prevalent. Eventually luck may run out and something goes wrong. In hindsight it is often obvious when and where such tradeoffs were made, and the consequences may be clearly linked to causes, but the trade-off seemed like a good idea at the time, and for as long as things kept going right.[4] The principle of requiring "reasonably practicable" precautions in occupational health and safety recognises that such trade-offs must exist to allow economic activity to proceed, and puts the onus on the employer to assess the risk and take those precautions.[5]

References
  1. Hollnagel, Erik (2009). The ETTO principle: efficiency-thoroughness trade-off: why things that go right sometimes go wrong. Aldershot, Hants, England: Ashgate. ISBN 0-7546-7678-1.
  2. "The ETTO Principle: Efficiency-Thoroughness Trade-Off–Why Things That Go Right Sometimes Go Wrong–by Erik Hollnagel". Risk Analysis. 30: 153–159. 2010. doi:10.1111/j.1539-6924.2009.01333.x.
  3. Hollnagel, E. (2017). "The ETTO Principle - Efficiency-Thoroughness Trade-Off" (PDF). Retrieved 25 April 2022.
  4. Lock, Gareth (23 April 2022). "Being Efficient? Being Thorough? Which One Did You Choose?". www.thehumandiver.com. Retrieved 25 April 2020.
  5. Republic of South Africa (1993). No. 85 of 1993: Occupational Health and Safety Act as amended by. Occupational Health and Safety Amendment Act, No. 181 Of 1993 (PDF). Pretoria: Government Printer. Archived from the original (PDF) on 2018-09-21. Retrieved 2019-01-05.


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