HTC Global Services

HTC Global Services, established in 1990 and headquartered in Troy, Michigan is a provider of information technology and business process services.[4]

HTC Global Services
TypePrivate
Industry
FoundedUnited States (1990 (1990))[1]
Headquarters3270 West Big Beaver Road,
Troy, Michigan
,
U.S.
Key people
Madhava Reddy (President and CEO)[2]
Number of employees
11,000[3]

History

HTC Global Services Inc., was founded in 1990 by Indian entrepreneur, Madhava Reddy,[5] as a Michigan, USA based privately owned information technology and business process outsourcing services company and currently has centers in Chennai, Hyderabad and Bengaluru in India.[6][1][7] Madhava Reddy[5] is the President and CEO of the company. Currently the company has 11,000 employees globally including from Ciber and CareTech, which it has acquired in 2017 and 2014 respectively.[6]

In 2018,the company had invested ₹100 crore in a 4,500-seat development center located in Vandalur, to the south of Chennai which will support the company's IT operations and business process outsourcing growth.[8] In India it has centers in Chennai and Hyderabad with other places of operations being Michigan (US), Singapore, Australia, Middle-East and Malaysia.[9][8][10][11]

Acquisitions

In 2014, the company acquired CareTech Solutions, a US based Healthcare IT services provider.[12][13] CareTech now operates as a wholly owned subsidiary of HTC and provides IT services primarily to the Healthcare providers in USA.[14] In May 2017, HTC Global Services acquired Ciber[15] which is a global information technology consulting, services and outsourcing company for 93 million US dollars, headquartered in Greenwood Village, Colorado, US.[16][17][18][2]

In 2021, HTC Global Services unified its subsidiaries CareTech and Ciber under one company name, HTC Global Services.[19]

Services

The company deals in application services,[20][21] application maintenance and support services, mobile applications, Artificial Intelligence,[22] digital transformation, data management and analytics, and ERP,[23] EGrAMS,[24] HTC CMS.[25] HTC also deals in content digitization,[26] eBook conversion, and back office services.

In August 2023, HTC established HTCNXT launch,[27] its AI division dedicated to utilizing advanced technologies, a built-to-purpose platform MAGE, and specialized domain expertise to facilitate AI-led transformations for enterprises. HTCNXT's AI solutions aid enterprises in enhancing business outcomes and customer experiences.

In 2022, HTC partnered with Guidewire as a Consulting Select partner for the Americas to help insurers adapt to a rapidly changing industry.[28]

In 2021, HTC partnered with Informatica as its value-added distributor for the India market to accelerate digital transformation through cloud adoption.[29]

In September 2018, company had inked a pact with Automation Anywhere, a developer of robotic process automation software based in California, to further boost HTC's RPA (robotic process automation) services, by building BOT-based industry-specific solutions with cognitive abilities.[11][10]

It had developed software service offers and product developments for sectors in the field of analytics, mobility, infrastructure services and emerging technologies and its global clients include JP Morgan, Canon, Reserve Bank of India, Bank of America, MRF and Electronics Corporation of Tamil Nadu.[8]

Products

The company offers grant management software that automates the grant management process. HTC has installed Enterprise Grants Management System (EGrAMS)[30] for various states and state agencies in USA.

HTC is a Tier 2 investment partner of Kuali Foundation to develop and deliver next-generation library management system for various universities.[31]

See also

References
  1. "HTC Global Services, Inc.: Private Company Information – Businessweek". Businessweek.com. Retrieved 2016-03-14.
  2. "HTC Global: IT firm HTC Global buys US-based Ciber for USD 93 million - Times of India".
  3. "Newsroom".
  4. Services, HTC Global. "HTC Global Services reveals new brand identity uniting CareTech and Ciber under one brand". www.prnewswire.com. Retrieved 2022-04-22.
  5. Reporter, B. S. (2017-06-23). "HTC Global acquires US firm Ciber Inc for $93 million". Business Standard India. Retrieved 2022-04-22.
  6. "HTC Global Services to hire 3,000 people in India". The Economic Times. 8 January 2019. Retrieved 13 May 2021.
  7. "HTC Global services to recruit 3,000 people - The Economic Times". The Economic Times.
  8. "HTC invests ₹100 crore in development centre". businessline. 12 March 2018. Retrieved 14 May 2021.
  9. "HTC Global Services Aims To Clock USD 1 Billion Revenue By 2020". www.andhrawishesh.com. 23 June 2017. Retrieved 14 May 2021.
  10. "HTC Global Services plans to recruit up to 3,000 people in India; sets revenue target at $1 bn by 2020". Firstpost. 8 January 2019. Retrieved 14 May 2021.
  11. F.R, Martin (9 January 2019). "HTC Global Services To Recruit 3,000 Techies In India". Analytics India Magazine. Retrieved 14 May 2021.
  12. "HTC Global Service acquired CareTech Solutions". Yahoo.com. Retrieved 2014-12-19.
  13. "HTC Global Service acquired CareTech Solutions". The Hindu. 19 December 2014. Retrieved 2014-12-19.
  14. "HTC Global Services Acquires CareTech Solutions". www.businesswire.com. 18 December 2014. Retrieved 14 May 2021.
  15. Novinson, Michael (9 June 2017). "End Of An Era: HTC Global Closes $90.7M Purchase of Solution Provider Ciber". CRN. Retrieved 14 May 2021.
  16. "HTC Global to Buy IT Consultant Ciber". Nearshore Americas. 19 May 2017.
  17. "HTC Global to Buy IT Consultant Ciber for $93 Million". the wall street journal. 19 May 2017.
  18. "HTC Global to Buy IT Consultant Ciber for $93 Million". fox business. 19 May 2017.
  19. Services, HTC Global. "HTC Global Services reveals new brand identity uniting CareTech and Ciber under one brand". www.prnewswire.com. Retrieved 2022-04-13.
  20. "HTC Global to work with RBI". indiatimes.com. Retrieved 2014-03-10.
  21. "HTC Global to work with RBI". The Hindu. 11 March 2014. Retrieved 2014-03-11.
  22. "HTC Global Launch Artificial Intelligence, machine-learning products". Retrieved 2017-12-11.
  23. Anand, N. (11 March 2010). "ELCOT becomes first Enterprise Resource Planning-driven office". The Hindu. Retrieved 2010-03-11.
  24. Services, HTC Global. "HTC Global Services recognized in the 2019 Gartner Market Guide for U.S. State and Local Grant Management Solutions". www.prnewswire.com. Retrieved 2022-04-28.
  25. Solutions, CareTech. "CareTech Wins Gold at 2019 Digital Health Awards". www.prnewswire.com. Retrieved 2022-04-28.
  26. "These massive scanners in Chennai are digitising everything from the lyrics of Beatles' Yesterday to Earth's rarest paper document". Edex Live. Retrieved 2022-04-28.
  27. "HTCNXT Launch". www.prnewswire.com. Retrieved 2023-08-21.
  28. Services, HTC Global. "HTC Global Services Joins Guidewire PartnerConnect to Help Insurers in the New Era of Change and Transformation". www.prnewswire.com. Retrieved 2022-04-28.
  29. Services, HTC Global. "HTC Global Services Enters Strategic Partnership with Informatica to Accelerate Enterprise Cloud Data Adoption in India". www.prnewswire.com. Retrieved 2022-04-28.
  30. "EGRAMS Trademark Information". trademarkia.com. Retrieved 2005-08-31.
  31. Barron, Simon (2015). "Kuali OLE". Ariadne (74).
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