Hal Becker

Hal Becker (born 1954) is an American author and nationally known expert on the subjects of sales, customer service, and negotiating. He conducts seminars or consults to more than 140 organizations a year, including, IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision and Cintas. His best known books are Can I Have 5 Minutes Of Your Time?,[1] "Lip Service[2] and Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth.[3]

Hal Becker
Born (1954-10-14) October 14, 1954
Cleveland, Ohio, U.S.
EducationJohn Carroll University
Occupation(s)Author, sales trainer, professional speaker
Notable creditCan I Have 5 Minutes Of Your Time? (1993) At Your Service (1998) Get What You Want!! (2004) Hal Becker's Ultimate Sales Book (2012) Lip Service (2001)
SpouseHolly Becker (m. 1998)
ChildrenNicole Simko
Websitewww.halbecker.com

Education

Becker graduated from Cleveland Heights High School in 1972. In 1993, he was inducted into the Heights Hall of Fame (HHF) with ten other former graduates.[4]

Working his way through John Carroll University,[5] Becker earned a bachelor's degree in sociology in 1976. At John Carroll, Becker worked as the Union Director of Special Events booking concerts on campus.[6][7] He has also been recognized as one of 24 notable alumni of JCU.[8]

Career

In 1977 at the age of 22, Becker was named the #1 salesperson among a national sales force of 11,000 at Xerox Corporation.[9] In 1983, he launched one of America's first customer service telemarketing firms called Direct Opinions. That same year he was diagnosed and survived terminal cancer. In 1990 he sold Direct Opinions to devote time for consulting and presenting lectures around the world.

Becker is a syndicated writer in 46 business journal newspapers nationwide.[10]

He is past Chairman of Better Business Bureau Serving Greater Cleveland and the Solon Chamber of Commerce,[11] and has also served on boards including, Better Business Bureau , March of Dimes, COSE, University of Akron Business School, Cleveland Health Museum/Natural History Museum, Healthy Cities Ohio, Sales & Marketing Executives and Montefiore Nursing Home, and the Chagrin Valley Chamber of Commerce.

Publications
  • Can I Have 5 Minutes Of Your Time?: A No Nonsense Fun Approach to Sales by Hal Becker and Florence Mustric (1993)[1]
  • At Your Service: Calamities, Catastrophes, and Other Curiosities of Customer Service by Hal B. Becker (1998)[12]
  • Lip Service: 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World by Hal B. Becker (2001)[2]
  • Get What You Want!! A Fun, Upbeat and Fresh Approach to Negotiating by Hal B. Becker, Jon Lief, and Florence Mustric (2004)[13]
  • Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth by Hal B. Becker (2012)[3]

Awards and honors

References
  1. Becker, Hal (May 1, 2008). Can I Have 5 Minutes of Your Time?: A No-Nonsense, Fun Approach to Sales from Xerox's Former #1 Salesperson. Florence Mustric. Morgan James Publishing. ISBN 978-1-60037-348-0.
  2. Becker, Hal (July 1, 2001). Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. OakHill Press. ISBN 978-1-886939-48-6.
  3. Becker, Hal (October 15, 2012). Hal Becker's Ultimate Sales Book, A Revolutionary Training Manual Guaranteed to Improve Your Skills and Inflate Your Net Worth. Career Press. ISBN 978-1-60163-241-8.
  4. Fink, Brian (May 18, 1993). "11 alumni inducted into Hall of Fame". The Black and Gold. p. 6.
  5. "Class Notes 1976". John Carroll University. Archived from the original on 2009-04-02. Retrieved 2009-10-03.
  6. "Seals and Crofts in Concert". The Carroll News. 1975-10-03. p. 1.
  7. Jim, Reho (1976-03-27). "Concert Staging Complex Task". The Carroll News. p. 1.
  8. "24 Notable Alumni of John Carroll University [Sorted List]". EduRank.org - Discover university rankings by location. 2021-08-11. Retrieved 2023-04-30.
  9. "FEDA Education Foundations News Summer 2205" (PDF). FEDA Education Foundations.
  10. "Syndicated Articles". Bizjournals. Retrieved 2009-12-10.
  11. Betz, Lindsay; News, Sun (2011-01-08). "Solon Chamber of Commerce elects officers for 2011". cleveland. Retrieved 2022-05-01. {{cite web}}: |last2= has generic name (help)
  12. Becker, Hal (September 4, 1998). At Your Service: Calamities, Catastrophes, and Other Curiosities of Customer Service. John Wiley & Sons Inc. ISBN 978-0-471-25542-0.
  13. Becker, Hal; Jon Lief; Florence Mustric (December 15, 2004). Get What You Want!! A Fun, Upbeat and Fresh Approach to Negotiating. OakHill Press. ISBN 978-1-886939-68-4.
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