Hyland Software

Hyland Software is the developer of the enterprise content management (ECM) and process management software suite called OnBase. Applications of the suite are used in healthcare, financial institutions, insurance, government, higher education and manufacturing. The firm has its headquarters in Westlake, Ohio,[1] and offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; Andover, Massachusetts; Melbourne, Australia; Kolkata, India; Sydney, Australia; Berlin, Germany; Olathe, Kansas; Bloomington, Minnesota; Salt Lake City, Utah; Phoenix, Arizona; and Tampa, Florida.

Hyland Software, Inc.
TypePrivate
IndustryComputer software, document management
Founded1991
FounderPacky Hyland Jr.
Headquarters
Westlake, Ohio
,
USA
Area served
United States of America
England
Germany
Australia
Japan
India
ProductsOnBase enterprise content management
ServicesThe OnBase Cloud
Alfresco Cloud
Nuxeo Cloud
Nuxeo Studio
Number of employees
3,500+
Websitewww.hyland.com

Corporate history

Founding

The company was founded in 1991 by Packy Hyland Jr. He met with members of the Necedah Bank to discuss its data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disks. Packy Hyland created the first version of OnBase for the Necedah Bank, which became Hyland Software's first customer. Because OnBase was created for a bank, a majority of Hyland Software's customers were in the banking industry until recently when the healthcare providers found value from ECM technologies.[2]

Acquisition history

September 1, 2006: Matrix Imaging, a private enterprise content management company in Bloomfield Hills, Michigan specializing in the higher education sector[3]

July 1, 2008: Liberty Information Management Systems (IMS), a private Costa Mesa, California-based enterprise content management company.[4]

Hyland acquired the company to gain a larger customer and partner base. The office in California, with a move from Costa Mesa to Irvine, has been maintained.

July 1, 2009: Valco Data Systems, a private, Salem, New Hampshire-based healthcare software and software integration company[5]
Valco's software was noted for being strongly integrated with software from MEDITECH. March 1, 2010: eHealth, a private, Reading, Massachusetts-based provider of hosted medical records workflow [6]
Their specific expertise is in the areas of coding and revenue cycle workflow.

March 1, 2010: eWebHealth, a private, Reading, Massachusetts-based provider of hosted medical records workflow [6]
Their specific expertise is in the areas of coding and revenue cycle workflow.

September 1, 2010: Hershey Systems, a private, Santa Fe Springs, California maker of Singularity, a document management system marketed to higher education institutions [6] September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group), a private, Strongsville, Ohio-based provider of healthcare software and document conversion services [7]

September 24, 2010: Computer Systems Company, Inc. (dba The CSC Group), a private, Strongsville, Ohio-based provider of healthcare software and document conversion services [8]

August 29, 2012: SIRE Technologies, Inc., a private, Salt Lake City, Utah-based software developer focused on stuff for county and local governments[9] December 2012: Enterprise Consulting Partners (ECP), a private, Reston, VA-based software focused on workflow automation and document management solutions that support business processes invoice automation, billing, contract management, purchase requisitioning and Human Resources.

December 2012: Enterprise Consulting Partners (ECP), a private, Reston, VA-based software focused on workflow automation and document management solutions that support business processes invoice automation, billing, contract management, purchase requisitioning and Human Resources.

February 28, 2013: AnyDoc Software, a Tampa, Florida-based software developer focused on automated document, data capture and classification[10]

June 1, 2014: CALYX, a private, Belrose, Australia-based software company

October 13, 2015: LawLogix, a Phoenix, Arizona-based software company specializing in cloud-based immigration and compliance software[11]

May 2016: MicroSoft ECM, a private, Indianapolis, IN- based software company

July 7, 2017: the Perceptive business unit from Lexmark International, Inc. including the products Perceptive Content (formerly ImageNow), Perceptive Capture (formerly Brainware), Acuo VNA, PACSGEAR, Clarion, Nolij, Superion, Pallas Athena, ISYS and Twisting

October 22, 2020: Hyland announced the acquisition of Alfresco Software[12]

April 8, 2021: Hyland announced the acquisition of Nuxeo.[13]

Major industries
  • Healthcare
  • Government
  • Higher Education
  • Commercial
  • Financial Services
  • Insurance
  • Manufacturing

Key people

Packy Hyland, Jr. is the founder of Hyland Software and developed the first version of OnBase for The Necedah Bank in Wisconsin in 1991. He served as CEO and President until 2001, when he was succeeded by his brother, A.J. Hyland, who retired in 2013[14] and was succeed after by Bill Priemer, formerly the firm's Chief Operating Officer.[15] Miguel Zubizarreta served as CTO and joined the company in 1992 and has since retired in 2016, and was responsible for the architecture and product development direction of the OnBase product line. Chris Hyland served as CFO and joined the company in 1992 and will retire on 2020.

Product
OnBase Logo

Hyland Software's OnBase product integrates document management, business process automation and records management. Industry analysts such as Forrester Research focus on the product's foundational ECM functionality, like imaging and archiving capabilities, as its strengths.[16]

The OnBase product also offers integrations with Microsoft,[17] SAP, Oracle Corporation[18] and Lawson to gain more value from existing technologies OnBase is written in .NET, JavaScript. OnBase was named 2015 Best in KLAS for Document Management and Imaging.[19]

Services

The OnBase Cloud

Hyland offers a Software-as-a-Service (SaaS) application of OnBase software known as the OnBase Cloud.[20] This service is a cloud-based version of Hyland's traditional OnBase product offering; applications are hosted at a data center and accessed over a secure Internet connection.

Alfresco Cloud

Hyland offers a Platform as a service (PaaS) cloud-hosted platform of Alfresco Content Services, with customisation via Alfresco Module Packages (AMPs) and Alfresco Developer Framework (ADF) applications.

Nuxeo Cloud

Hyland offers a Platform as a service (PaaS) cloud-hosted platform of Nuxeo Content Services, configuration can be done using Nuxeo Studio.

Nuxeo Studio

Nuxeo Studio is offered as a Software-as-a-Service (SaaS) application for configuration and customisation of Nuxeo Platform.

Recognition

In 2014, 2015, and 2016 the company was ranked as one of Fortune's 100 Best Companies to Work For list, rising to position 48 in 2016.[21]

Hyland has, however, been the subject of a corruption probe in relation to the sale of its technology to the local government of Cuyahoga County, Ohio.[22][23][24] Notably, the company improperly received a $1.2 million contract from the county, which ultimately resulted in the indictment of a public official on numerous charges.[25]

References
  1. "Hoovers".
  2. "Healthy growth". Crain's Cleveland Business. February 11, 2008.
  3. "Hyland Software Acquires Matrix Imaging". EContent Magazine. September 15, 2006.
  4. "Hyland gains Liberty (IMS)". www.kmworld.com. July 21, 2008.
  5. "Hyland Software acquires Valco Data Systems". Healthcare IT News. July 2, 2009.
  6. Vanac, Mary (March 1, 2010). "Hyland Software buys medical record workflow company eWebHealth".
  7. "Hyland Software builds on ECM portfolio with CSC deal". Healthcare Finance News.
  8. "Hyland Software builds on ECM portfolio with CSC deal". Healthcare Finance News.
  9. "Hyland Software buys Sire Technologies". www.crainscleveland.com. 4 December 2012. Retrieved 4 September 2016.
  10. "Hyland Software acquires AnyDoc Software". www.crainscleveland.com. 28 February 2013. Retrieved 4 September 2016.
  11. "Hyland, creator of OnBase acquires LawLogix".
  12. "Hyland completes acquisition of Alfresco". Hyland completes acquisition of Alfresco. Retrieved 2020-11-11.
  13. "Hyland completes acquisition of Nuxeo". Hyland completes acquisition of Nuxeo. Retrieved 2021-08-19.
  14. "Hyland Software President and CEO announces retirement". www.hyland.com. Archived from the original on 11 April 2013. Retrieved 4 September 2016.
  15. "Hyland Software names Bill Priemer Chief Executive Officer". www.hyland.com. Retrieved 4 September 2016.
  16. "Hyland Software Is An ECM Suite Strong Performer". Archived from the original on 2009-02-09. Retrieved 2008-04-25.
  17. "Hyland Software is a Microsoft Gold Certified Partner". Archived from the original on 2012-12-17. Retrieved 2008-04-26.
  18. "Hyland Software's OnBase Receives Oracle Validation for Integration to Oracle E-Business Suite 11i". Archived from the original on 2008-02-23. Retrieved 2008-04-28.
  19. "Epic tops Best in KLAS awards for 6th year; See the full list of 2015 winners". Healthcare IT News. Retrieved 2016-02-21.
  20. "Cloud Content Management". www.onbase.com. Retrieved 4 September 2016.
  21. "Check Out 2016's Best Companies to Work For". Fortune.com. 3 March 2016. Retrieved 4 September 2016.
  22. "Grand Jury Indicts Three In Cuyahoga County Corruption Probe". Ideastream Public Media. 2019-01-18. Retrieved 2022-03-13.
  23. "Corruption investigation involves top Cuyahoga County officials". Fox 8 Cleveland WJW. 2018-02-17. Retrieved 2022-03-13.
  24. Durbin, Kaitlin; clevel; .com (2022-03-12). "Last major piece of Cuyahoga County's IT overhaul will start rollout on Sunday, after years of delays and cost overruns". cleveland. Retrieved 2022-03-13.
  25. Shaffer, Cory; clevel; .com (2020-10-06). "Ex-Cuyahoga County IT attorney gets probation after pleading guilty in corruption probe, will cooperate". cleveland. Retrieved 2022-03-13.
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