Interact Incorporated

Interact Incorporated is a technology company that specializes in providing interactive voice response (IVR) applications and real-time billing and rating platforms.

Interact Incorporated
TypePrivately held / employee-owned
IndustryTelecom
Founded1981
HeadquartersLincoln, NE
Key people
President: Lynn McKee
Founder, VP: Greg Gissler
Websitewww.interactincorporated.com

Interact is headquartered in Lincoln, Nebraska, with a research and development facility in Austin, Texas, as well as a regional sales office in Phoenix, Arizona.

Products and services

  • Invigorate: 3GPP real-time billing and rating platform that supports Diameter
  • VIP (Voice Information Processing): interactive voice response system (IVR)
  • SPOT SIP Engine: VoiceXML and CCXML interpreters with integrated SIP stack
  • Listen: conferencing, voicemail, find-me / follow-me, and IP-PBX system
  • Realize: system monitoring
  • Hosting

History

In 2009, Interact won a Technology Marketing Corporation Internet Telephony magazine Product of the Year Award for the SPOT SIP Engine.[1]

In June 2010, Interact announced the Summer 2010 release of the InvigoratePlus, a real-time billing and rating platform.[2] Interact has been acknowledged as a contributor to the CCXML 1.0 Implementation Report, first published on July 15, 2010.[3]

References

  1. Interact Inc. Earns Product of the Year Award for Media Platform
  2. Archived September 27, 2011, at the Wayback Machine Speech Strategy News July 2010
  3. CCXML 1.0 Implementation Report Appendix D – Acknowledgements
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