Microsoft Intune

Microsoft Intune (formerly Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices.[1] It extends some of the "on-premises" functionality of Microsoft Endpoint Configuration Manager to the Microsoft Azure cloud.[2]

Distribution

No on-premises infrastructure is required for clients to use Intune, and management is accomplished using a web-based portal.[3][4] Distribution is through a subscription system in which a fixed monthly cost is incurred per user. It is also to use Endpoint Manager in co management with Microsoft Endpoint Configuration Manager.

It is included in Microsoft Enterprise Mobility + Security (EMS) suite[5] and Microsoft Office 365 Enterprise E5,[6] which were both succeeded by Microsoft 365 in July 2017.[7][8] Microsoft 365 Business Premium licenses also include Intune and EMS.

Microsoft Intune is a cloud-based endpoint management solution. It manages user access and simplifies app and device management across your many devices, including mobile devices, desktop computers, and virtual endpoints. As organizations move to support hybrid and remote workforces, they face the challenge of managing devices to access organizational resources. Staff and students must collaborate, work across the board, and access and participate in these resources safely. Managers must protect organizational data, manage end-user access, and support users wherever they work.[9]

Function

Intune supports Android, iOS, MacOS and Windows Operating Systems.[10] Administration is done via a web browser. The administration console allows Intune to invoke remote tasks such as malware scans.[11] Since version 2.0, installation of software packages in .exe, .msi and .msp format are supported. Installations are encrypted and compressed on Microsoft Azure Storage. Software installation can begin upon login. It can record and administer volume, retail and OEM licenses, and licenses which are administered by third parties.[11] Upgrades to newer versions of the Intune software are also controlled.[12]

Information about inventory is recorded automatically.[13] Managed computers can be grouped together when problems occur. Intune notifies support staff as well as notifying an external dealer via e-mail.[14]

Intune plans

Since March 2023 Microsoft Intune is available in 3 versions: Intune Plan 1, Intune Plan 2 and Intune Suite. Unfortunately, Plan 2 or Suite do not include Plan 1. Microsoft Intune P1 is included with subscriptions to Microsoft 365 E3, E5, F1, F3, Enterprise Mobility + Security E3 and E5, and Business Premium plans.[15]

Reception

Der Standard praised the application, saying "the cloud service Intune promises to be a simple PC Management tool via Web console. The interface provides a quick overview of the system of state enterprise."[16] German PC World positively evaluated "usability" saying that it "kept the interface simple."[13] Business Computing World criticized the program, saying "Although Windows Intune worked well in our tests and did everything expected of it, we didn't find it all that easy to get to grips with", blaming the unintuitive "deceptively simple" management interface.[4] ITespresso rated it "good", but noted connection issues with the remote assistance feature and that changes to firewall settings could take upwards of a full day to push out to clients.[17]

History

Microsoft Intune was originally introduced as Windows Intune in April 2010.[18] Microsoft announced plans to extend the service to other platforms and rename it to Microsoft Intune on 8 October 2014.[19]

Sources
  1. Mearian, Lucas (2018-09-12). "What is Microsoft's Intune – and how well does the UEM tool really work?". Computerworld. Retrieved 2019-04-10.
  2. "Microsoft stellt Windows Intune vor Cloud-basierte PC-Verwaltung" [Microsoft delivers Windows Intune: Cloud-based PC management]. Computerwoche (in German). IDG. 15 March 2011. Retrieved 22 May 2012.
  3. dougeby. "What is Microsoft Intune". docs.microsoft.com. Retrieved 2019-04-10.
  4. Stevens, Alan (28 April 2011). "REVIEW: Microsoft Windows Intune". Business Computing World. Archived from the original on 5 July 2011. Retrieved 12 December 2012.
  5. "Enterprise Mobile Security – Microsoft 365". www.microsoft.com. Retrieved 2019-04-10.
  6. "Office 365 E5". products.office.com. Retrieved 2019-04-10.
  7. Foley, Mary Jo. "Microsoft wraps cloud subscription services into new Microsoft 365 bundles". ZDNet. Retrieved 2020-03-30.
  8. Foley, Mary Jo. "Microsoft follows Office 365 licensing model with new 'Secure Productive Enterprise' Windows 10 bundles". ZDNet. Retrieved 2020-03-30.
  9. Khalid, Mohammad (August 24, 2023). "New Microsoft Intune Suite Introduces Features". MobilityFunda. Retrieved September 15, 2023.
  10. "Operating systems and browsers supported by Microsoft Intune". Microsoft.
  11. Ihlenfeld, Jens (13 July 2011). "Microsoft erweitert sein cloudbasiertes Desktopmanagement" [Microsoft is expanding its cloud-based desktop management]. golem.de (in German). Retrieved 22 May 2012.
  12. cloud remote maintenance service Intune distributed software heise.de of 14 July 2011
  13. Moritz Jäger: cloud service : Intune With Windows PCs to manage smart on pcwelt.de of 18 April 2011
  14. Intune With Windows: Microsoft dealer makes cloud specialists channelpartner.de, website of the journal ChannelPartner of 22 March 2011
  15. "Microsoft Intune Plans and Pricing". Nicrosoft Intune. Retrieved 2023-07-21.
  16. Windows Intune: PC management via cloud in Der Standard of 21 March 2011
  17. Windows Intune: Kick-off for 'July 2011' beta itespresso.de of 4 April 2011
  18. "Home". Archived from the original on 2010-04-22.
  19. Bright, Peter (9 October 2014). "Windows Intune now just Intune, because it does Android and iOS, too". Ars Technica. Condé Nast. Retrieved 9 October 2014.
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