Keeping Up Appearances

Hyacinth Bucket (Patricia Routledge) – who insists her surname is pronounced Bouquet (although her husband Richard has said, "It was always 'Bucket' until I met you!")[3] – is an overbearing, social-climbing snob, originally from a lower-class background, whose main mission in life is to impress others with her refinement and pretended affluence.

She is terrified that her background will be revealed, and goes to great lengths to hide it. Hyacinth likes to spend her days visiting stately homes (convinced she will meet and strike up a friendship with the upper class owners, especially if they are part of the landed gentry or peerage) and hosting "executive-style" candlelight suppers (with her Royal Worcester double-glazed Avignon china and Royal Doulton china with "the hand-painted periwinkles").[4]

She ostentatiously brags about her possessions, including her "white slimline telephone with automatic redial", which she always answers with "The Bouquet residence, the lady of the house speaking."[5] (Frequently she receives misdialled calls asking for a Chinese take-away, making her angry.) She speaks in an exaggerated RP-like accent with Northern undertones, while her relatives speak in broad Northern accents. Her neighbours speak in milder RP accents. When flustered, Hyacinth reverts to her native Northern accent.

Hyacinth's attempts to impress makes the lives of those around her difficult; her continual efforts to improve her social position usually involve inviting her unwitting neighbours and friends to "exclusive candlelight suppers". Although Hyacinth is not deterred by the lack of response to her attempts, her friends, neighbours, and acquaintances live in fear of being invited, and usually make frantic attempts to excuse themselves.

Her husband Richard (Clive Swift) bears the brunt of the suffering. He initially worked for the council in 'Finance and General Purposes', but at the beginning of series three, reluctantly accepts early retirement. Though Hyacinth describes his role as "a power in local authority", he appears to be no more than a bureaucratic functionary. Although he loves her with a long-suffering endurance, he is notably exasperated by her plans and her habit of making extravagant and unnecessary purchases.

Although she lives to impress others, Hyacinth regularly competes with the middle-class neighbours (whom she considers snobbish show-offs) such as Sonia Barker-Finch, Delia Wheelwright and Lydia Hawksworth (who alone of Hyacinth's rivals seems to be an actual snob, as she disdains kiwifruit as "lower middle class"). Hyacinth sometimes says things like "I haven't a snobbish bone in my body" or "I can't abide such snobbery like that" when talking about those she considers her competition.

Always hindering Hyacinth's best efforts to impress, and providing an unwelcome reminder of her less-than-refined roots, are her working-class sisters Daisy (Judy Cornwell) and Rose (Shirley Stelfox in series one; Mary Millar thereafter), and Daisy's proudly "bone-idle" husband Onslow (Geoffrey Hughes). They, along with Hyacinth's senile father, frequently turn up inconveniently (usually in their clapped-out Ford Cortina Mk IV – which always makes a characteristic backfire when it arrives), with Hyacinth going to great lengths to avoid them (saying: "Richard, you know I love my family, but that's no reason why I should have to acknowledge them in broad daylight!"). Rose is very sexually aggressive and promiscuous, adding to Hyacinth's embarrassment. Although Hyacinth is embarrassed by Onslow's laziness and unkempt character, Richard and Onslow get along very well with each other.

Hyacinth's senile father frequently has flashbacks to the Second World War, and often exhibits bizarre behaviour, sometimes involving embarrassing situations with women (Onslow describes him as "barmy"). Two relatives of whom Hyacinth is not ashamed are her wealthy sister Violet (Anna Dawson) and her unseen son Sheridan. Violet frequently telephones Hyacinth for advice, allowing her to loudly announce to anyone in earshot, "It's my sister Violet – the one with a Mercedes, swimming pool/sauna and room for a pony". However, Violet's social acceptability is damaged by the eccentric behaviour of her cross-dressing, equestrian-loving turf accountant husband Bruce, whom she attacks because of his behaviour.

Hyacinth also tries to impress people with the intellectual prowess of her beloved son Sheridan (who actually only takes a course in needlework at a polytechnic). Hyacinth boasts about the "psychic" closeness of their relationship and how often he writes and telephones her, although he never writes and only telephones his mother to ask for money (much to the despair of Richard).[6] Hyacinth is blissfully oblivious of the seemingly obvious hints that Sheridan, who lives with a man named Tarquin (who makes his own curtains, wears silk pyjamas, and has won prizes for embroidery), is gay.[7] It is implied at one point that Sheridan has come out to his father.

Hyacinth's neighbour Elizabeth "Liz" Warden (Josephine Tewson) is frequently invited round to the Buckets' for coffee. Though she is ordinarily calm, Elizabeth's nerves go to pieces in Hyacinth's house, causing her to smash Hyacinth's china and spill coffee and biscuits on Hyacinth's Burmese rug.[8] She is married with a daughter away at university, yet her husband works abroad and, like Sheridan, neither character ever appears. While everyone else usually addresses her simply as "Liz", Hyacinth almost always calls her by her full name.

Elizabeth is occasionally able to "one-up" Hyacinth herself by reminding her neighbour that her daughter is at university, while Sheridan is studying at a mere polytechnic. Liz's brother Emmet (David Griffin) moves in with her at the beginning of series two, after a messy divorce. Hyacinth, upon learning that Emmet is a musician, frequently and abruptly sings out-of-key at him to try to get a part in one of his productions, making him terrified of leaving the house, lest she see him ("She'll sing at me!"). Emmet's problems are made worse by Hyacinth's mistaken belief that his frightened reactions indicate that he is infatuated with her, which, in fact, could not be further from the truth.

Hyacinth frequently confronts the postman with complaints, harassing him to the point that he will go to extreme lengths not to face her; she often forces workmen and other visitors to her home to remove their shoes before entering. Michael, the vicar of the local church (Jeremy Gittins) is also loath to face the overbearing Hyacinth, to whom he refers (to others) as "the Bucket woman". The vicar and his wife sometimes exact comic revenge on Hyacinth for her snobbishness; on one occasion, when she was one of a group of volunteer helpers at the church, the vicar's wife saw to it that Hyacinth's hand went up prematurely and assigned her the job of cleaning the church toilets.

Keeping Up Appearances aired for five series, four Christmas specials, and one short Children in Need special from 29 October 1990 to 25 December 1995. Two later specials were produced in 1997 and 2008 for PBS TV. The series officially ended after the episode "The Pageant", because Patricia Routledge wanted to focus on other TV and theatre work, including Hetty Wainthropp Investigates, which began airing in 1996. Clive Swift, who portrayed Richard, stated in a BBC interview that Routledge "didn't want to be remembered as simply 'Mrs. Bucket'".[9]

Various spin-off shows related to the programme were broadcast.

In 2010, the television show was adapted into a play entitled Keeping Up Appearances that toured theatres in the UK.[50] The cast included Rachel Bell as Hyacinth, Kim Hartman as Elizabeth, Gareth Hale as Onslow, Steven Pinder as Emmet, Debbie Arnold as Rose, David Janson (who had previously appeared in the TV show as the postman) as Mr Edward Milson, a new character created for the stage show,[51] Christine Moore as Daisy and Sarah Whitlock as Mrs Debden.[52]

Main character Richard Bucket, Hyacinth's husband, does not appear in the production, but is frequently referred to: Hyacinth addresses him off-stage and talks to him on the phone. The main plot of the show revolves around Emmet directing a play at the local village hall, but when Hyacinth is cast in the play's leading role disaster is in the making.

This adaptation, directed by playwright Johnny Culver, made its American premiere in New York City in March 2015, at the Fifth Avenue Presbyterian Church Theater Fellowship/Jones Auditorium.[53] Culver directed an additional production of this adaptation with performances on 5 August 2017 and 6 August 2017 at Saint Luke's Episcopal Church in Forest Hills, Queens.

In 2015, it was announced that a prequel to the series entitled Young Hyacinth would be made, with original writer Roy Clarke returning to pen the script, following a 19-year-old Hyacinth Bucket during the early postwar years and set some forty years before the events of Keeping Up Appearances.[54] The cast were announced on 11 April 2016.[55] Hyacinth was played by Kerry Howard; Rose by Katie Redford; Daisy by Katherine Pearce; Violet by Tamla Kari and Daddy by Mark Addy. It was broadcast on BBC One on 2 September 2016.[56]

The prequel sees Hyacinth working as a maid and attempting to manage her family so they appear well above their means. In the special, Hyacinth is in a relationship with a Mr. William Hitchcock, whom Hyacinth forces to dress up and wear a hat when they walk. The special ends with her drunken Daddy falling into the canal, which Hyacinth's employers see, causing her great embarrassment. However, she blames Daddy's behaviour on "an old war injury".[57][58]

Approximately 4.14 million viewers watched the show within seven days of its broadcast, making it the 22nd-most-watched BBC One show for the week ending 4 September. A total of 4.39 million viewers watched the show within 28 days of its initial broadcast.[59]

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