Kinaxis

Kinaxis provides supply-chain-management software on a subscription basis, primarily to large, multinational companies. Customers include Ford, Cisco, Qualcomm, and Avaya.[7] They also provide related professional services to their customers. Contracts typically run for two to five years.[6] Their main product is called RapidResponse.[8] As of 2017, approximately 77% of revenue came from subscriptions, with the remainder from professional services.[9] Kinaxis also allows other companies, including Deloitte and Bain & Company, to install Kinaxis software for a percentage of the subscription revenues.[6] Kinaxis runs two data centers in South Korea. It has approximately 100 customers and about 5% of an estimated $4 billion market for software related to supply chain planning.[10][11] As of 2016, 85% of revenue was from US customers, 4% from Canadian customers, 8% from Asian customers, and the rest from European customers.[9] Competitors in the supply chain management software industry include SAP SE and JDA Software.[12] In 2017, a significant customer in Asia stopped paying, leading to a 3% reduction in revenue for the company.[6]

Kinaxis was founded in 1984 as Cadence Computer Corporation, to do supply-chain analysis of using custom mainframe computers, by three former Mitel engineers.[11] The name was later changed to Carp Systems International (after the nearby Carp River), then Enterprise Planning Systems.[6] In the mid 1990s, it changed its name to Webplan, and shifted from making hardware to providing software.