Monument Metro station

The station opened with services from the lower level platforms (1 and 2) commencing on 15 November 1981, when the line was extended south from the temporary terminus at Haymarket to Heworth.

The remaining two platforms on the upper level (3 and 4) opened when services between Tynemouth and St James via Wallsend commenced on 14 November 1982.

During construction, it was discovered that the column of Grey's Monument – the 41-metre (135-foot) statue, built in 1838, that sits above the railway line – had foundations less than 2 metres (6 feet 7 inches) deep. The engineers had to build better supports for the monument.[2]

The ticket hall has a number of exits, including into the Fenwick department store, Eldon Square, Blackett Street and Grey Street.

The ticket hall additionally contains its own shops including a branch of Sainsbury's Local. The station previously housed a Nexus TravelShop which closed in 2015.[3] In 2019 work was underway to convert the former TravelShop into the country's first underground bar, The Waypoint.[4]

As of April 2021, services operate at the following frequency:

Platform 1 and 2 are served by up to ten trains per hour on weekdays and Saturday, and up to eight trains per hour during the evening and on Sunday. Additional services operate between Pelaw and Benton, Monkseaton, Regent Centre or South Gosforth at peak times.

Platform 3 and 4 are served by up to five trains per hour on weekdays and Saturday, and up to four trains per hour during the evening and on Sunday.[5]

Rolling stock used: Class 599 Metrocar

As of April 2021, it is one of only three stations in the world where the same line passes through the same station twice in a pretzel configuration. Other stations using this layout are Voorweg on the RandstadRail network in The Hague, Netherlands, and Serdika and Serdika II on the Sofia Metro in Sofia, Bulgaria. A similar layout also existed on the Vancouver SkyTrain in Vancouver, British Columbia, Canada at Commercial–Broadway between 2002 and 2016.

Trains departing from platform 1 and platform 3 both state South Shields as their destination. However, trains from platform 3 must first complete an anti-clockwise circuit, running via Wallsend, Whitley Bay and South Gosforth. The journey time to South Shields is considerably shorter when departing from platform 1 (28 minutes), rather than platform 3 (82 minutes).

The station features some art installations. By one of the entrances is a mural, Famous Faces,[6] created by Bob Olley. It features a number of famous people from the North East, looking out of the window of a train. This is mentioned on the song By the Monument by the band Maxïmo Park, who grew up in the area.

Outside the station, a simple ventilation shaft has been disguised by Parsons Polygon.[7] Created by David Hamilton as a tribute to Sir Charles Parsons. It is made from clay and features abstract designs based on Parsons' engineering drawings. There are also some designs based on circuitry which have been sand-blasted into the walls and paving of the entrances to the station. This was installed in 2002 and is entitled Circuit. It was created by Richard Cole.[8]

• 
  The station's Blackett Street entrance, situated adjacent to Grey's Monument.
• 
  Ventilation shaft disguised by a Parsons Polygon artwork.
• 
  A Class 599 Metrocar bound for Newcastle Airport Metro station at platform 2.
• 
  The station concourse, photographed in August 2011.

• Media related to Monument Metro station at Wikimedia Commons
• Train times and station information for Monument