Renana Peres

Renana Peres (Hebrew: רננה פרס) is an Israeli researcher and a faculty member at the Jerusalem School of Business Administration[1] at the Hebrew University of Jerusalem. She serves as a Visiting Assistant Professor of Marketing at The Wharton School at University of Pennsylvania. Peres is the founding CEO of PerSay Ltd. She is a member of the Editorial Board of Journal of Marketing Research and International Journal of Research in Marketing[2] and has published her research in top academic and practitioner journals in the fields of marketing and management.[3]

Prof. Renana Peres
Prof. Renana Peres
Scientific career
FieldsMarketing
Physics
InstitutionsHebrew University of Jerusalem

2006: PhD, Marketing
2004: MBA
1994: M.Sc. Physics

1991: B.Sc. Physics

Research

Peres' research focuses on different topics in the marketing field. These include brands, word-of-mouth, innovation diffusion and the evolution of markets for new products, social networks;[4] complexity research and use of agent-based models for exploring market growth, seeding,[5] industrial marketing, new product diffusion,[6] B2B marketing, and CRM in growing markets.

Peres' research on brands and word-of-mouth aims to comprehend and recognise the richness of the phenomenon. Her research project compares word-of-mouth in different channels and connects it to brand characteristics through the brands' categories, products and brand attributes.[7] Peres analyzes both offline (face-to-face and phone conversations) and online (blogs, user forums, and Twitter) as a means of generating word-of-mouth advertising[8] and addressing the scarcity of knowledge about the online/offline dynamic.[9][10] Peres' research interests in physics focus on neural networks brain modeling. Prior to her research in marketing, Peres explored the usage of neural network models for describing learning phenomena in the human visual cortex. Then she moved to develop algorithms and systems for voice-based verification. Peres has published her works in leading journals such as Journal of Marketing, Journal of Marketing Research, International Journal of Research in Marketing, Marketing Letters and The Economic Quarterly.

Selected publications

Books
  • Eitan Muller, Renana Peres, and Vijay Mahajan (2009), Innovation Diffusion and New Product Growth, Marketing Science Institute, relevant Knowledge Series, December 2009.

The book offers a first full review of all classic and more recent diffusion models and focuses on the mechanisms that underlie new product growth. Specifically, the book focuses on current market trends such as information proliferation, globalization, competition, social networks, and growth in service markets.[11]

Selected articles

Business leadership

After completing her Masters in Physics, Peres worked as a process engineer at Intel in Jerusalem. In 1995, she joined Comverse Technology as the head of research group at the Signal-Processing Department, and later was appointed the director of marketing of speech technologies and signal processing. The strength and sustainability of the voice-based technology she developed at Comverse led Peres to establish PerSay Ltd in 1999, a company that focuses on developing, promoting and marketing speaker recognition technologies. PerSay, which was a subsidiary of Comverse, develops systems which perform voice-based authentication of subscribers in applications of direct banking, telecommunication, and e-commerce. The company's products are server systems, based on unique in-house technology, and involve voice processing algorithms, hardware, and complex software architecture. Peres was the founder and CEO from 1999 to 2001. PerSay was acquired by Nuance Communications in 2010.

References
  1. The Jerusalem School of Business Administration
  2. International Journal of Research in Marketing
  3. Renana Peres's speaker page on The Israeli Presidential Conference
  4. What is the role of "word of mouth" in marketing?
  5. Can You Measure the ROI of Word-of-mouth Programs?
  6. Yale School of Management, Renana Peres's lecture on "New product Innovations" at the Customer Insights Conference
  7. MSI awards Dr. Renana Peres and Prof. Ron Shachar for their research proposal on "Multichannel word of mouth: the effect of brand characteristics"
  8. Cross Channel & Multiplatform Customer Behavior: Multichannel Word of Mouth
  9. Wharton Study Shines New Light on Online vs. Offline Word of Mouth, Media Business Network
  10. Why Brands Must Care about Both Offline and Online Word of Mouth, The Keller Fay Group
  11. MSI Insights: Relevant Knowledge Series
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