Kura (company)

Kura is a contact centre company based in Glasgow, Scotland.[1][2] They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.[3]

Kura (CS) Ltd.
TypeLimited company
IndustryCustomer Management Solutions
Founded2015
FounderBrian Bannatyne CEO
FateActive
HeadquartersGlasgow, Scotland, UK
Number of locations
4
Area served
UK and US
Key people
Brian Bannatyne, Julie McIntosh, Janine Hunt & Kenny Rodgers
ProductsSyntelate, Relatis, Cams, TeQuios
OwnerOwner managed
Number of employees
Over 2000
Websitewww.wearekura.com

History

Kura currently operates with sites in Glasgow, Scotland and Sunderland, North East England. Kura announced on 28 June 2018 that they have expanded and acquired a business in Durban, South Africa.

Accreditations

Kura are members of the National Outsourcing Association. Inisoft are a technology partner of telecom equipment provider, Avaya.

References

  1. "KURA (CS) LIMITED - Overview (Free company information from Companies House)".
  2. "About Kura". wearekura.com. 13 February 2017. Retrieved 20 March 2017.
  3. "About Kura". wearekura.com. Retrieved 15 November 2015.

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