SBInet

SBInet (a component of SBI) was a program created under U.S. Customs and Border Protection to design a new integrated system of personnel, infrastructure, technology, and rapid response to secure the northern and southern land borders of the U.S. SBInet replaced two former programs, America's Shield Initiative and the Integrated Surveillance Intelligence System. Both of these programs had similar goals, but were scrapped due to mismanagement and failure of equipment. To avoid such problems, DHS decided to have development of SBInet managed by a single private contractor. Boeing, holding the primary contract, subcontracting many portions of the design, development, implementation, and maintenance of the program, with Boeing handling the majority of the management aspects.

Subcontractors included:[5]

• Centech Group
• DRS Technologies
• Kollsman (a division of Elbit Systems)
• L-3 Communications Government Services Inc.
• L-3 Communication Systems - West
• LGS
• Perot Systems
• Unisys Global Public Sector
• USIS
• EOD Technology Inc. (Security Personnel)

On September 21, 2006 DHS announced the award of the SBInet contract to Boeing.[6]

DHS deputy director of homeland security Michael Jackson played a large role in the initiation of SBInet, while Greggory L. Giddens served as executive director of the SBI Program Management Office at CBP. Kirk Evans was the first SBInet program manager; on April 11, 2008, he resigned to accept another position within DHS.[7]

Five companies competed for the SBInet contract: Boeing, Ericsson, Lockheed Martin, Northrop Grumman, and Raytheon. On September 21, 2006, following an intensive and detailed source selection process, DHS announced that it had chosen to award the contract to Boeing.

Boeing named Jerry McElwee as SBInet's executive program manager, Tony Swansson as the deputy program manager, and Ilia Rosenberg as the director of technology assessment. In August 2007, McElwee was replaced by a new program manager, Daniel Korte.[8]

Boeing planned to have Project 28, the first phase of SBInet, operational in June 2007, but ran into software and other technology problems. In early September 2007, with the Project 28 implementation delayed until at least October, Homeland Security Secretary Michael Chertoff said at a Congressional hearing, "I am not going to buy something with U.S. government money unless I'm satisfied it works in the real world." He added, "And if it can't be made to work, I'm prepared to go and find something that will be made to work, although I'll obviously be disappointed."[9]

Border patrol agents began using the system in December 2007, and the system was officially accepted by DHS in February 2008. Boeing was awarded further contracts to upgrade software and hardware, which it expected to have done by the end of 2008.[10]

In February 2008, a Government Accountability Office report detailed problems with the then-deployed technologies. The system was designed to detect a "target" with radar, and then use video cameras to determine whether the radar return came from a person or vehicle, or from some benign source (such as an animal). The GAO reported that radar information was too slow to appear on screens, and was being inappropriately triggered by rain and other weather phenomena. Camera resolution was insufficient for targets beyond 3.1 miles, and the stylus-controlled laptops mounted on moving vehicles were not rugged enough and were difficult to use. These findings were against the prototype system known as "Project 28". They were all addressed before the final production system was ready in 2010.

SBInet was controlled by an indefinite delivery/indefinite quantity contract extending through September 30, 2009, with three one-year option periods. The only commitment that DHS was to pay Project 28, a 28-mile pilot section of SBInet in the Tucson sector of the Arizona-Mexico border. The cost of this pilot section was estimated at $67 million. The value of Boeing's three-year contract to build SBInet across both the northern and southern borders was estimated by various sources at various times to be between $2 billion and $8 billion.

The contract included what DHS called "off-ramps" – milestones where DHS could discontinue the project if it found Boeing's work unacceptable. The contract allowed DHS to acquire certain solutions from a vendor besides Boeing.[11]

The U.S. Army was to conduct an independent assessment of SBInet's interim operating capabilities at the end of the project's first initiative.[11]

The goal of SBInet was to secure the border by fulfilling these main objectives:

1. deter potential illegal border crossers from making the attempt
2. predict illegal border activities before they occur
3. detect entries when they occur
4. identify what the entry is
5. classify the threat level of the entry before interdiction
6. track the movements of illegal entrants
7. provide a means to effectively and efficiently respond to entries
8. bring interdictions to an appropriate resolution (e.g., identity checks, judicial and administrative actions, deportations, and so forth)

In addition, SBInet sought to provide a "common operating picture" of the border environment that could be shared with DHS components and federal, state, and local partners to provide comprehensive situational awareness, improving interoperability. The SBInet contract gave Boeing full responsibility for developing, deploying, and maintaining a system that was able to accomplish these goals.

Boeing was required to design, develop, test, integrate, deploy, document and maintain the optimum mix of personnel, technology, infrastructure, and response capability to defend 6,000 miles of border. Boeing was required to manage every aspect of the implementation of SBInet; its job even included less intuitive tasks, such as recommending new paradigms for the way Border Patrol Agents operated, training maintenance personnel to repair their products, and guiding construction of facilities to house additional CBP offices required for SBInet. Additionally, Boeing was required to integrate the program into previously existing infrastructure and equipment systems wherever possible. The pilot section of SBInet was required to be completed and fully operational eight months from the contract signing. As of June 2007, Boeing had missed its June 13 deadline for delivery of the pilot section.

The SBInet Program Management Office (PMO), led by the SBInet Program Manager, was responsible for conducting oversight activities such as testing the system's performance in improving the security of the border, examining Boeing's designs to predict and prevent deficiencies, and monitoring the financial efficiency of the project. The PMO included more than two hundred subject matter experts in engineering, program management, budget control, Border Patrol operations, port of entry operations, environmental management, logistics, risk management, and more. Additionally, the PMO engaged the U.S. Army's test and evaluation experts to provide independent evaluation services, to include operational assessments and large-scale operational testing. The PMO was criticized for inadequate staffing, which impeded its effectiveness in the early months of the program. As a result, the PMO rapidly expanded the size and quality of its staff, enabling it to intensify oversight operations.

The SBInet program was criticized by media and political sources. Senate Committee on Homeland Security and Governmental Affairs Chairman Joe Lieberman (I-Conn.), Ranking Member Susan Collins (R-Me.), Senator Daniel Akaka (D-HI.), and Senator George Voinovich (R-Oh.), expressed concern that the program faced significant management challenges that could undermine its effectiveness. In anticipation of the department's final approval of Project 28 and the planned investment of at least $64 million for the next phase of SBInet's development, the senators sent a letter to DHS secretary Michael Chertoff, questioning CBP's failure to establish firm operational requirements before initiating Project 28, and asking whether such requirements would be addressed in the next phase. The senators also cited an over-reliance on contractors as one of their chief concerns, raising issues about whether DHS could properly oversee the project. Jerry McElwee, a Boeing vice president, said that the June 2007 version of Project 28 was "a demonstration of our approach and a test bed for incorporating improvements" to SBInet. Under heavy scrutiny for costs and effectiveness, Boeing reiterated that P28 was a test program.

In June, 2010 a General Accounting Office report summarized severe criticism of the project stated at a congressional committee hearing.[12]

Janice Kephart of the Center for Immigration Studies defended SBINet, writing, "SBInet is still operational where it was deployed, despite the widespread notion that the light switch was turned off on both the Tucson and Ajo sectors due to cancellation. The reason SBInet is still operating is because it works."[13]

Once DHS Secretary Janet Napolitano ordered an assessment of the project in January 2010, the future of the project was uncertain and in March 2010 DHS froze additional funding for anything beyond already begun initial deployments. On Jan. 14, 2011, DHS said it would redirect funding originally intended for SBInet—including fiscal 2011 SBInet funds—to a new border security technology effort.[1] "SBInet cannot meet its original objective of providing a single, integrated border security technology solution," Napolitano said in a prepared statement. "DHS briefed Congress today on my decision to end SBInet as originally conceived and on a new path forward for security technology along the Southwest border.

"The new border security technology plan will utilize existing, proven technology tailored to the distinct terrain and population density of each border region, including commercially available mobile surveillance systems, unmanned aircraft systems, thermal imaging devices, and tower-based remote video surveillance systems. Where appropriate, this plan will also incorporate already existing elements of the former SBInet program that have proven successful, such as stationary radar and infrared and optical sensor towers," the statement said.

The cancellation was welcomed by some members of Congress.

Rep. Bennie Thompson (D-Miss.), the ranking member of the House Oversight and Government Reform Committee, also issued a statement describing SBInet as a "grave and expensive disappointment" that cost taxpayers nearly $1 billion for only 53 miles of coverage.

"I am glad that DHS and Customs and Border Protection are finally listening to what we have been saying for years – that the sheer size and variations of our borders show us a one-stop solution has never been best," Thompson wrote. "I applaud them for taking this critical step toward using a more tailored technologically based approach to securing our nation’s borders."

Sen. Joseph Lieberman (I-Conn.) who chaired the Senate Homeland Security and Governmental Affairs Committee, also supported Napolitano’s decision.

"The Secretary’s decision to terminate SBInet ends a long-troubled program that spent far too much of the taxpayers’ money for the results it delivered," Lieberman said. "The department’s decision to use technology based on the particular security needs of each segment of the border is a far wiser approach, and I hope it will be more cost effective."[14]

• SBI official website, U.S. Customs and Border Protection
• "SBInet Expenditure Plan Needs to Better Support Oversight and Accountability" (pdf), U.S. Government Accountability Office, February 2007
• http://hsgac.senate.gov/public/index.cfm?FuseAction=PressReleases.Detail&Affiliation=C&PressRelease_id=e3910540-0678-4f9d-9143-86513c10ff5c&Month=1&Year=2008