Saw Phaik Hwa

Saw Phaik Hwa (simplified Chinese: 苏碧华; traditional Chinese: 蘇碧華; pinyin: Sū Bìhuá; born 1957 in Kuala Lumpur, Malaysia) is a Malaysian-born Singaporean businesswoman. She was the President and Chief Executive Officer of the SMRT Corporation from December 2002 to 6 January 2012.[1] Prior to that, she had 19 years of experience at DFS Venture Singapore (Pte) Ltd.

In this Chinese name, the family name is Saw.

Education

Saw received an honours degree in biochemistry from the University of Singapore.[2]

Career

DFS Ventures

From 1984 to 2002, Saw served as Regional President for DFS Venture Singapore (Pte) Ltd.[3] She left the company in 2002 as a result of budget cuts.[4]

SMRT Corporation

In 2002, Saw became the President of SMRT.[5]

In December 2011, Saw resigned as the president of SMRT in the midst of public anger over two train breakdowns that caused commuters to be stranded. These breakdowns were the worst since the transit system was started in 1987.[6][7]

On 6 January 2012, Saw resigned as a director of SMRT, following which former Army General Desmond Kuek was appointed as the President and Group Chief Executive Officer.[8]

Auric Pacific

On 1 May 2012, Saw was appointed to be the CEO of Auric Pacific, specializing in Delifrance, Sunshine and Topone, including the best-selling Food Junction.[9] She retired from this post effective 30 April 2015.[10]

Criticism

During her tenure as head of SMRT, Saw was accused of under-investing in maintenance of trains and tracks. This led to a culmination of train breakdowns, especially in 2015, causing delays to hundreds of thousands of commuters.[11]

References
  1. "SMRT chief executive resigns". www.asiaone.com.
  2. "Stocks". Bloomberg News.
  3. "Saw Phaik Hwa | Singapore Management University (SMU)". Archived from the original on 30 June 2015. Retrieved 22 July 2015.
  4. "I'm single... I should spend as I wish: Ex SMRT CEO". www.asiaone.com.
  5. "Phaik Hwa Saw". Executive Profile. Bloomberg. Retrieved 6 April 2012.
  6. "Saw Phaik Hwa resigns". channelnewsasia.com. 6 January 2012. Retrieved 6 April 2012.
  7. "SMRT president in the hot seat". Retrieved 17 June 2020.
  8. "Getting on track" (PDF).
  9. Tan, Christopher. "Saw Phaik Hwa poised to join unit of Lippo". Breaking News/Singapore. The Straits Times. Retrieved 6 April 2012.
  10. "Saw Phaik Hwa retires as Auric Pacific Group CEO and executive director". Singapore Business Review. 28 January 2015. Retrieved 1 March 2022.
  11. "COMMENT: SMRT tragedy exposes company culture that needs fixing". sg.news.yahoo.com. Retrieved 31 March 2016.
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