Servelec

Servelec is a health informatics company based in Sheffield and owned by The Access Group.[1] It supplies software to the healthcare, social care and education sectors.[2]

The company comprises:

  • Servelec Health and Social Care (known for: EPR, PAS, Rio, Oceano, Flow),
  • Servelec Education and Youth Services (Synergy and Core+).

Total revenue for 2016 was £61.0 million, compared with £63.1 million in 2015, while the operating profit was £14.6 million, compared with £16.2 million in 2015.[3]

Ownership

In 2013 the company was floated on the stock exchange by CSE Global which had owned it since 2000 with an expected valuation of £122 million. At that time it was concentrated on software and control systems to utilities, broadcasters, lighthouses and North Sea oil rigs.[4] It was then listed on the FTSE SmallCap Index. In January 2018 Scarlet Bidco,[5] on behalf of Montagu Private Equity bought the Group for £223.9 million.[6]

It bought Corelogic a social care case management software provider with more than 65,000 end users in 2014 for £23.5 million.[7]

The company was bought by The Access Group in August 2021.[8]

Healthcare

Rio is an electronic patient record which is accessible through smartphones and tablets. This enables practitioners to access patient records remotely and in real-time.[9]

Microtest Health's Open Evolution system is integrated with Servelec's Rio electronic patient record, which is widely used within mental health, community health and child health care settings. It plans further integration with their social care case management system, Mosaic.[10] It also integrates with Totalmobile's mobile-based workforce software so staff can save time by accessing patient information from the electronic patient record using a smartphone or tablet.[11]

United Kingdom

Bournewood Community and Mental Health trust deployed a Servelec system in only 8 months in 1999 – considerably quicker than was common.[12]

University Hospitals Birmingham NHS Foundation Trust developed a new patient administration system, Oceano PAS, in a four-year partnership with the company, bringing in more than 1 million patient records, 1.8 million outpatient appointments, 248,000 inpatient movements and 3,836 clinics. It went live in August 2017 and was functional with real time clinic reporting from day one. The trust’s director of strategic operations, said the roll-out was "a phenomenal achievement". It was then made available commercially to other organisations.[13]

Lancashire Care NHS Foundation Trust deployed a new Servelec Rio electronic patient record in March 2018.[14]

In 2018/19 Servelec Group, acquired Careervision Holdings Limited, a provider of case management and information solutions to children and young people’s services teams.[15]

Its Flow digital bed management solution was installed in Berkshire Healthcare NHS Foundation Trust in 2021 and integrated with the existing Rio electronic patient record.[16]

In August 2021 it acquired social prescribing technology specialists Elemental Software.[17]

Ireland

St Patrick's Mental Health Services installed the first mental health electronic health record in Ireland, using the company's Rio EHR in September 2017 under the internal title "eSwift", referencing both the founder of St Patricks, Jonathan Swift and the faster sharing of electronic records.

It integrates inpatient, outpatient and day patient services. It plans to incorporate an online portal allowing service users to view parts of their own health record.[18]

The company was one of the partners in the award-winning Whiteboard Solution Project at St. Vincent's University Hospital in 2017, providing an onsite presence on the wards for four weeks from go-live.[19]


References
  1. "Access acquires Servelec to create integrated health and social care offering". Home Care Insight. 1 September 2021. Retrieved 16 October 2021.
  2. "SERVELEC HSC APPOINTS NEW MANAGING DIRECTOR". Insider Media. 13 July 2018. Retrieved 1 October 2018.
  3. "Servelec CEO remains confident despite challenges". Yorkshire Post. 7 March 2017. Retrieved 2 October 2018.
  4. "Servelec IPO is UK's biggest tech float in three years". Financial Times. 1 December 2013. Retrieved 1 October 2018.
  5. "COURT SANCTIONS £223.9M SERVELEC TAKEOVER". Insider Media. 15 January 2018. Retrieved 25 October 2018.
  6. Hammond, Joshua (23 November 2017). "Listed Tech Firm to be Taken Private in £223.9M Deal". Insider Media. Retrieved 9 February 2018.
  7. "Servelec buys social care case management specialist Corelogic". Government computing. 16 September 2014. Retrieved 25 October 2018.
  8. "Access acquires Servelec to create integrated health and social care offering". Home Care Insight. 1 September 2021. Retrieved 16 October 2021.
  9. "The Tech Behind the NHS – And How it's Impacting on Patients". Trend in Tech. 25 September 2018. Retrieved 2 October 2018.
  10. "Servelec and Microtest assert interoperability ambitions with IT tie-up". Digital Health. 22 August 2018. Retrieved 1 October 2018.
  11. "Servelec integrates RiO with Totalmobile platform in mobility push". Digital Health. 19 January 2018. Retrieved 1 October 2018.
  12. "Slow, slow, quick quick slow". Health Service Journal. 11 November 1999. Retrieved 2 October 2018.
  13. "University Hospitals Birmingham goes live with Oceano PAS". Digital Health. 8 August 2017. Retrieved 2 October 2018.
  14. "Lancashire Care bids farewell to decade-old IT system with Servelec EPR deployment". Digital Health. 22 March 2018. Retrieved 1 October 2018.
  15. Farrell, Stephen (8 January 2019). "Servelec acquires local government software provider". Newsco Insider Limited. Insider Media Unlimited. Retrieved 19 February 2021.
  16. "Berkshire Healthcare goes live with Servelec's Flow solution". Digital Health. 30 September 2021. Retrieved 16 October 2021.
  17. "Servelec acquires social prescribing specialists Elemental Software". Digital Health. 11 August 2021. Retrieved 19 November 2022.
  18. "St Patrick's Mental Health Services launches first mental health EHR in Ireland". Digital Health. 23 November 2017. Retrieved 2 October 2018.
  19. "St Vincent's University Hospital IT Department St. Vincent's University Hospital (SVUH) SVUH first Acute Hospital in Ireland to have implement fully integrated Whiteboard Technology across every hospital ward". Irish Tech News. 31 May 2017. Retrieved 25 October 2018.
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