Sheila Heen

Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most,[1] and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.[2] At Harvard, Sheila teaches negotiation and conflict management.[3][4]

Sheila Heen
Born
Des Moines, Iowa
NationalityAmerican
CitizenshipUnited States
Occupation(s)CEO, Author, Educator, Public Speaker
SpouseJohn Richardson (m. 1994 - present)
Children3
Academic background
Alma materOccidental College, Harvard Law School
Academic work
DisciplineLaw
Sub-disciplineNegotiation, Conflict Resolution
InstitutionsHarvard Law School, Harvard Negotiation Project, Triad Consulting Group

Biography

She received her B.A. from Occidental College and her J.D. from Harvard Law School.[5] Upon graduating law school, Heen joined the Harvard Negotiation Project in 1993 to focus on negotiation theory for practitioners. She married John Richardson in 1994.[6] She is co-founder of Triad Consulting Group, a global corporate education and communication consulting firm.[7] Her book with Douglas Stone and Bruce Patton, Difficult Conversations: How to Discuss What Matters Most (Penguin 2000) expands on the problem-solving approach set forth in Getting to Yes.[8]

Awards
  • Difficult Conversations: How to Discuss What Matters Most by Stone, Patton & Heen has been named one of 50 psychology Classics.[9]
  • Thanks for the Feedback: the Science and Art of Receiving Feedback Well by Stone & Heen won the 2015 Book for a Better Life Award.[10]

References
  1. Landy, Heather (11 October 2018). "The 10 best Quartz at Work stories about managing people". Quartz.
  2. "Love and Relationships Books - Best Sellers - Oct. 12, 2014 -". The New York Times.
  3. "Negotiating Difficult Conversations: Dealing with Tough Topics Productively". PON - Program on Negotiation at Harvard Law School. 8 June 2018.
  4. Tiffany, Laura (15 May 2000). "Conflict Management Expert Sheila Heen". Entrepreneur Magazine.
  5. "After Oxy". Occidental College. 21 September 2018.
  6. "WEDDINGS; Sheila K. Heen, John M. Richardson". The New York Times. 5 June 1994.
  7. DeSmet, Nicole Higgins (2 December 2013). "Taking Questions on How to Negotiate Family Conflict". The New York Times.
  8. "Harvard Negotiation Project". PON - Program on Negotiation at Harvard Law School.
  9. "Greatest books in psychology". Tom Butler-Bowdon.
  10. "Books for a Better Life Awards - March 23, 2015". The New Sun Newspaper.
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