Consumer Agency (Sweden)

Swedish Consumer Agency (Swedish: Konsumentverket) is a Swedish government agency that answers to the Ministry of Finance. Its director general is also designated Consumer ombudsman (Konsumentombudsmannen, KO).

The agency, with a staff of around 120 located in Karlstad, provides the Swedish general public with consumer affairs assistance, acting in the collective interest of consumers. It is active in the fields of advertising and contract terms, consumer information and product safety.[1][2] The task of resolving individual consumer disputes is handled by the National Board for Consumer Complaints, but the Consumer Ombudsman sometimes files suits against companies whose business practices are believed to violate Swedish consumer laws.[3]

See also

References
  1. "Konsumentverket varnar – bedrägerisamtalen ökar". Expressen (in Swedish). TT. 2023-01-14. ISSN 1103-923X. Retrieved 2023-09-17.
  2. "Konsumentverket varnar för hoppborgar". Sydsvenskan (in Swedish). TT. 2016-06-17. ISSN 1652-814X. Retrieved 2023-09-17.
  3. Strandberg, Hans (2019-09-16). "KO stämmer Mobile Group: "Vilseleder systematiskt"". Dagens Nyheter (in Swedish). ISSN 1101-2447. Retrieved 2023-09-17.


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