United States Department of Veterans Affairs

The Continental Congress of 1776 encouraged enlistments during the American Revolutionary War by providing pensions for soldiers who were disabled. Direct medical and hospital care given to veterans in the early days of the U.S. was provided by the individual states and communities. In 1811, the first domiciliary and medical facility for veterans was authorized by the federal government but not opened until 1834. In the 19th century, the nation's veterans assistance program was expanded to include benefits and pensions not only for veterans but also their widows and dependents.[10]

After the end of the American Civil War in 1865, many state veterans' homes were established. Since domiciliary care was available at all state veterans homes, incidental medical and hospital treatment was provided for all injuries and diseases, whether or not of service origin. Indigent and disabled veterans of the Civil War, Indian Wars, Spanish–American War, and Mexican Border periods, as well as discharged regular members of the Armed Forces, were cared for at these homes.[10]

During this period, two of the three predecessors of the Veterans' Administration were established: the Bureau of Pensions in 1832 and the National Home for Disabled Volunteer Soldiers in 1865.[10]

Congress established a new system of veterans benefits when the United States entered World War I in 1917. Included were programs for disability compensation, insurance for service members and veterans, and vocational rehabilitation for the disabled.[10] The Veterans' Bureau was established in August 1921, absorbing the War Risk Bureau and the Rehabilitation Division of the Federal Board for Vocational Education.[11] In 1922,[12] it gained a large number of veterans' hospital facilities from the Public Health Service, most of which had been recently established on former U.S. Army bases.[10][13]

By the 1920s, the various benefits were administered by three different federal agencies: the Veterans' Bureau, the Bureau of Pensions, and the National Home for Disabled Volunteer Soldiers.[10] The establishment of the Veterans' Administration came in 1930, when Congress authorized the president to "consolidate and coordinate Government activities affecting war veterans". The three component agencies became bureaus within the Veterans' Administration. Brigadier General Frank T. Hines, who directed the Veterans' Bureau for seven years, was named the first Administrator of Veterans Affairs, a job he held until 1945.[10]

The close of World War II resulted in not only a vast increase in the veteran population but also a large number of new benefits enacted by Congress for veterans of the war.[10] In addition, during the late 1940s, the VA had to contend with aging World War I veterans. During that time, "the clientele of the VA increased almost fivefold with an addition of nearly 16,000,000 World War II veterans and approximately 4,000,000 World War I veterans."[14][15][16] Prior to World War II, in response to scandals at the Veterans Bureau, programs that cared for veterans were centralized in Washington, D.C. This centralization caused delays and bottlenecks as the agency tried to serve World War II veterans. As a result, the VA went through a decentralization process, giving more authority to the field offices.[17]

The World War II GI Bill was signed into law on June 22, 1944, by President Franklin D. Roosevelt.[18] "The United States government began serious consolidated services to veterans in 1930. The GI Bill of Rights, which was passed in 1944, had more effect on the American way of life than any other legislation – with the possible exception of the Homestead Act."[19]

Further educational assistance acts were passed for the benefit of veterans of the Korean War.

The Department of Veterans Affairs Act of 1988 (Pub. L.Tooltip Public Law (United States) 100–527) changed the former Veterans'[20] Administration, an independent government agency established in 1930 into a Cabinet-level Department of Veterans Affairs. It was signed into law by President Ronald Reagan on October 25, 1988, but came into effect under the term of his successor, George H. W. Bush, on March 15, 1989.

The reform period of 1995 to 2000 saw the Veterans Health Administration (VHA) dramatically improve care access, quality, and efficiency. This was achieved by leveraging its national integrated electronic health information system (VistA) and in so doing, implementing universal primary care, which increased patients treated by 24%, had a 48% increase in ambulatory care visits, and decreased staffing by 12%. By 2000, the VHA had 10,000 fewer employees than in 1995 and a 104% increase in patients treated since 1995, and had managed to maintain the same cost per patient-day, while all other facilities' costs had risen by over 30% to 40% during the same period.

Authored by Senator Jim Webb, the Post-9/11 Veterans Educational Assistance Act of 2008 doubled the GI Bill's college benefits and provided a 13-week extension to federal unemployment benefits. The new GI Bill more than doubled the value of the benefit from $40,000 to about $90,000. In-state public universities are essentially covered to provide full scholarships for veterans under the new education package. For those veterans who served at least three years, a monthly housing stipend was also added to the law.[21] Congress and President Barack Obama extended the new GI Bill in August 2009 at a cost of roughly $70 billion over the next decade. The Department of Defense (DoD) allows individuals who, on or after August 1, 2009, have served at least six years in the Armed Forces and who agree to serve at least another four years in the U.S. Armed Forces to transfer unused entitlement to their surviving spouse. Service members reaching 10-year anniversaries could choose to transfer the benefit to any dependents, such as their spouse or children.[22]

In May 2014, critics of the VA system reported problems with scheduling timely access to medical care. In May 2014, a retired doctor said that veterans died because of delays in getting care at the Phoenix, Arizona, Veterans Health Administration facilities.[23][24] An investigation of delays in treatment in the Veterans Health Administration system conducted by the Veterans Affairs Inspector General of 3,409 veteran patients found that there were 28 instances of clinically significant delays in care associated with access or scheduling. Of these 28 patients, six were deceased.[25] The same OIG report stated that the Office of Investigations had opened investigations at 93 sites of care in response to allegations of wait time manipulations, and found that wait time manipulations were prevalent throughout the VHA. On May 30, 2014, Secretary of Veterans Affairs Eric Shinseki resigned from office due to the fallout from the scandal,[26] saying he could not explain the lack of integrity among some leaders in VA healthcare facilities. "That breach of integrity is irresponsible, it is indefensible, and unacceptable to me. I said when this situation began weeks to months ago that I thought the problem was limited and isolated because I believed that. I no longer believe it. It is systemic. I was too trusting of some and I accepted as accurate reports that I now know to have been misleading with regard to patient wait-times," Shinseki said in a statement.[27]

In September 2017, the VA declared its intent to abolish a 1960s conflict of interest rule prohibiting employees from owning stock in, performing service for, or doing any work at for-profit colleges; arguing that, for example, the rule prohibits VA doctors from teaching veterans at for-profit universities with special advantages for veterans.[28] In 2018, the VA instead established a process for employees to seek waivers of the policy based on individual circumstances.[29]

National Home for Disabled Volunteer Soldiers, Dayton Ohio

VA Medical Center in Palo Alto, California

In 2023, the VA adopted a new mission statement: “To fulfill President Lincoln’s promise to care for those who have served in our nation’s military and for their families, caregivers, and survivors.” The VA’s previous mission statement, established in 1959, was, “To fulfill President Lincoln’s promise ‘to care for him who shall have borne the battle, and for his widow, and his orphan’ by serving and honoring the men and women who are America’s veterans.”[30]

The VA, through its Veterans Benefits Administration (VBA), provides a variety of services for veterans, including disability compensation, pension, education, home loans, life insurance, vocational, rehabilitation, survivors' benefits, health care, and burial benefits.[48]

The Department of Labor (DOL) provides job development and job training opportunities for disabled and other veterans through contacts with employers and local agencies.

In 1973, the Veterans Administration assumed responsibility for the National Cemetery System (NCS), with the exception of Arlington National Cemetery, which was transferred from the Department of the Army. This was made official by Public Law 93-43, also known as the National Cemeteries Act of 1973.

Five years later, Congress established the State Cemetery Grants Program under Public Law 95-476. The National Cemetery Administration now administers this program, which provides assistance to states and U.S. territories in establishing, expanding, and improving veterans cemeteries.[49] As part of its operations, the VA marks graves in national and state cemeteries (and the graves of veterans in private cemeteries upon request), and manages the State Cemetery Grants Program. The VA's National Cemetery Administration oversees 131 national cemeteries in 39 states (including Puerto Rico), along with 33 soldier lots and monument sites.

There are two national cemeteries maintained by the Department of the Army: Arlington National Cemetery and the U.S. Soldiers' & Airmen's Home National Cemetery. Additionally, many states have established their own state veterans cemeteries. The American Battle Monuments Commission manages 25 overseas military cemeteries that serve as the final resting places for almost 125,000 American war dead. It also memorializes over 94,000 U.S. servicemen and women on Tablets of the Missing, and through 25 memorials, monuments, and markers. Finally, the National Park Service maintains 14 national cemeteries.

The Center for Women Veterans (CWA) was established within the Department of Veterans Affairs by Public Law 103-446 in November 1994.[50] The Center's mission is to:

• Monitor and coordinate the VA's delivery of health care, benefits, and programs for women veterans
• Advocate for cultural transformation (within VA and in the general public) in recognizing the service and contributions of women veterans and women in the military
• Raise awareness of the responsibility to treat women veterans with dignity and respect.

Center for Women Veterans activities include monitoring and coordinating delivery of benefits and services to women veterans; coordinating with Federal, state, and local agencies and organizations and non-government partners which serve women veterans; serving as a resource and referral center for women veterans, their families, and their advocates; educating VA staff on women' military contributions; ensuring that outreach materials portray and target women veterans; promoting recognition of women veterans' service with activities and special events; and coordinating meetings of the Advisory Committee on Women Veterans. CWA has held summits and forums for female veterans and created social media campaigns and exhibits to highlight women's military service. CWA offers a Women Veterans Call Center (1-855-829-6636) to assist female U.S. military veterans with VA services and resources.[51] In 2018, the Center for Women Veterans launched the "I Am Not Invisible" photography project, featuring individual portraits, to highlight and represent the contributions, needs, and experiences of America's two million women veterans.[52]

• 2013: To establish a commission or task force to evaluate the backlog of disability claims of the Department of Veterans Affairs (H.R. 2189; 113th Congress)
• 2013: Demanding Accountability for Veterans Act of 2013 (H.R. 2072; 113th Congress)
• 2014: Department of Veterans Affairs Management Accountability Act of 2014 (H.R. 4031; 113th Congress)