Vaughan Fire and Rescue Services

Vaughan Fire chief and platoon chief coordinating activities on site of a house fire in 2014

Vaughan Fire and Rescue Service's biggest division is the Operations Division. The Operations Division is the division that is responsible for responding to emergency calls.[4] VFRS's total average response time to emergencies is six minutes and 19 seconds. The most common emergency call that VFRS responds to are medical calls, with 36% of calls in 2015 being medical related.[5] VFRS also responds to a large number of false alarms, with 24% of calls in 2015 being false alarms.[5] In the north parts of the city, VFRS primarily deals with rural scenarios, and in the south parts of the city the incidents are largely urban.

The VFRS Communications Division uses a Computer Aided Dispatch (CAD) system to dispatch fire apparatus to calls. The division works with the York Regional Police 9-1-1 centre, the Georgian Central Ambulance Communications Centre, and the surrounding municipal fire department communications centres in order to coordinate the emergency needs of the community. VFRS is also contracted to provide emergency communications services to Township of King. In 2015, the Communications Division processed 10,428 emergency calls for Vaughan and 1,002 calls for King Township Fire Service, totaling 11,430 calls for the year.[5] All of Vaughan’s fire communicators are certified by the Association of Public Safety Communications Operators (APCO) Institute. The Communication Division's motto is "The Voice of VFRS”.

VFRS firefighters are required to complete specific annual maintenance training. The firefighters in VFRS are all either certified or working towards their certification. It takes approximately four years to meet the requirements of certification.

Vaughan Fire training exercise

Once certified, firefighters must continue to meet a number of objectives in order to meet the requirements of re-certification. All of the staff of the VFRS Training Division have either already met or are working towards the requirement as “Certified Training Officers". All of VFRS's firefighters attained certification in NFPA 1006 core competencies for technical rescue. All service delivery enhancements for the public must first be implemented through the Training Division. The Training Division is currently undertaking the delivery of Ontario Fire College programs in-house.

VFRS is one of the fire departments in the GTA which has access to York University's Advanced Disaster, Emergency and Rapid-response Simulation (ADERSIM). This is a tool which was designed to model and simulate responses to emergency incidents. VFRS has used this model to analyze response times and other key performance indicators to in turn facilitate evidence-based decision-making for fire station location placement, the prioritization of new road networks, and allocation of resources.[6]

The VFRS Fire Prevention Division is the division that is responsible for educating the population of Vaughan on how to take precautions to prevent potentially harmful fires, and how to be educated about surviving them. The Fire Prevention Division provides inspections and plan reviews for fire/carbon monoxide alarms, sprinkler systems, fire extinguishers, and general fire hazards. They conduct building inspections to make sure they are compliant with fire codes,[7] and they visit schools and daycare centers to make presentations about arson, malicious false alarms, and fire safety.

One of the Fire Prevention Division's responsibilities is to educate seniors about fire safety. In addition to their annual inspections and witnessing of fire drills for all retirement homes and care facilities throughout Vaughan, the Fire Prevention Division together with B.A.S.S.I.C. (Bringing an Awareness of Senior Safety Issues to the Community) delivers fire safety education to approximately 700 attendees at B.A.S.S.I.C.'s annual senior’s symposium.

A VFRS fire prevention division officer exits his vehicle as he arrives on scene

The Fire Prevention division is sometimes called to scenes of fires which look like arson to the firefighters on scene. Upon arrival, the division looks into it, and if they decide it is suspicious, they are responsible for contacting the Ontario Fire Marshall and York Regional Police to further investigate.[8]

The VFRS Mechanical Division is responsible for ensuring that all of VFRS's apparatus/equipment is in operationally ready state. They do this using the current Ministry of Transportation of Ontario Standards and National Fire Protection Association guidelines as benchmarks. Members of the Mechanical Division attend Emergency Vehicle Technician courses every year. The division provides both in-shop and mobile mechanical service for a number of Regional Emergency Service partners as well as a warranty repair depot for major fire service equipment suppliers and manufacturers.

The Mechanical Division is known for implementing on board GREEN generators for all of VFRS's engines/rescues. This technology automatically kicks in when the apparatus is at idle for more than three minutes. The engine automatically shuts off and a smaller engine maintains essential systems, lighting and heat/air conditioning as required. This technology was introduced in 2015 and it saves about 75 per cent of the energy typically used to run an idling fire truck.[9] It is useful because upon arriving at an incident, firefighters cannot afford to waste precious time turning off the engine and lights.

VFRS's HAZMAT team responds to calls for gas leaks, toxic chemicals, electrical emergencies and carbon monoxide investigations.