Vetster

Vetster is a Canadian veterinary telemedicine company.[1][2][3] It is headquartered in Toronto, Canada.[2][4]

Vetster
IndustryVeterinary services
FounderMark Bordo, Regan Johnson
HeadquartersToronto, Canada
Area served
USA, Canada

History

Vetster was formed in 2020 by Mark Bordo and Regan Johnson.[1][3][5][6] The company hired Sarah Machell as its lead veterinarian and medical director.[3][7] Bordo assumed the role of CEO and Johnson was appointed CTO.[1][8]

Vetster announced its online pet pharmacy service, VetsterRX to the US market on August 24, 2021.[9][10] As of October 2021, Vetster had 35 employees.[8][11]

Together with OnePoll, Vetster published a survey on pet guilt.[12][13][14]

Jodi Kovitz also became the company's Chief Growth Officer in July 2021.[15][16] Cerys Goodall was named Chief Operating Officer in January 2022, when Rahul Nirula joined as its Chief Product Officer.[17]

The Vetster platform allows users to schedule online consultations with veterinarians and veterinary technicians.[18][19] Users can schedule consultations at any time of the day and any day of the week.[2][20] The platform lets users choose which professionals to consult with, rather than assigning them to a veterinarian or technician.[7][21][6] Users can receive a prescription through VetsterRx or their local human pharmacy where legally available.[6]

Vetster offers video, text, and voice chat appointments.[2][9] The Vetster platform can be accessed through the Vetster website or the Vetster mobile app.[9][20]

In April 2022, the company signed a partnership with PetMed Express.[22] As part of the agreement, PetMeds will be the exclusive eCommerce provider of Vetster medications, and Vetster will be the exclusive provider of telehealth services to PetMed's customers. [23][24]

In August 2022, the company launched in the UK following a £25m raise.[25][26][27]

References
  1. Israelson, David (2021-10-19). "Why it's a challenge for mid-sized firms to find the right lender". The Globe and Mail. Retrieved 2022-04-09.
  2. "Vetster matches pet owners with veterinary advisers". Today's Veterinary Business. 2020-11-16. Retrieved 2022-04-09.
  3. "Telehealth for pets is a real thing and gaining in popularity". KMGH. 2020-12-29. Retrieved 2022-04-09.
  4. "Vetsie closes $285,000 as it looks to launch virtual vet care platform nationally". BetaKit. 2021-06-23. Retrieved 2022-04-09.
  5. Marsh, RaeAnne (2021-08-31). "Vetster: On-Demand Virtual Veterinary Appointments". Greater Phoenix In Business Magazine. Retrieved 2022-04-09.
  6. "New service connects pet owners with veterinarians for telemedicine appointments". News 12 - New Jersey. December 18, 2020. Retrieved 2022-04-09.
  7. "Pet owners turn to telehealth platforms amid lengthy vet backlogs due to pandemic". The Toronto Star. 2021-05-26. ISSN 0319-0781. Retrieved 2022-04-09.
  8. "Telehealth for Rover: Vetster's growth fuelled by pandemic's telehealth, pet-care boom". The Logic. 2021-06-15. Retrieved 2022-04-09.
  9. "Vetster Unveils Digital Pet Pharmacy". www.pymnts.com. 2021-08-24. Retrieved 2022-04-09.
  10. "Vetster Launches Online Pet Pharmacy". Pet Business. Retrieved 2022-04-09.
  11. Bharti, Bianca (2021-10-04). "Are wages going up? The question everyone's wondering". Financial Post. Retrieved 2022-04-09.
  12. Moharib, Nadia (2021-12-11). "More than half of pet owners say pet guilt is the real deal". National Post. Retrieved 2022-04-09.
  13. "Bad parent! 4 in 5 owners feel guilty -- after lying to their pets". Study Finds. 2021-11-12. Retrieved 2022-04-09.
  14. Buiano, Madeline (November 15, 2021). "A New Survey Reveals 80% of Owners Feel Guilty After Lying to Their Pets". Martha Stewart. Retrieved 2022-04-09.
  15. "Whitecap Venture Partners closes $140 million Fund V to invest across Canada". BetaKit. 2021-12-09. Retrieved 2022-04-09.
  16. Sheppard, Veronica (August 19, 2021). "Don't sell yourself short: Tips for landing an ace job in tech". MaRS Discovery District. Retrieved 2022-04-09.
  17. Haaf, Wendy (2022-03-18). "It's time to redefine what it means to be a 'woman in tech'". The Globe and Mail. Retrieved 2022-05-19.
  18. Giordano, Medea. "The Best Veterinary Telemedicine Services for Your Pet". Wired. ISSN 1059-1028. Retrieved 2022-05-19.
  19. Cortes, Jan (2021-10-13). "7 Most Common Dog Diseases & How To Treat Them". Medical Daily. Retrieved 2022-05-19.
  20. "Vetster Android App Wants To Tackle Pet Separation Anxiety". Android Headlines. 2021-09-22. Retrieved 2022-05-19.
  21. "Best Online Veterinarians of 2022". The Spruce Pets. Retrieved 2022-05-19.
  22. "Foley Represents PetMed Express in Partnership with Vetster". www.foley.com. Retrieved 2022-10-03.
  23. "PetMeds and Vetster partner to improve access to telehealth". dvm360. dvm360 June 2022. 53 (6): 22–22. 2022-05-16.
  24. "PetMeds, Vetster Team on Pet Telehealth Platform". www.pymnts.com. 2022-04-19. Retrieved 2022-10-03.
  25. "Pet telehealth service Vetster launches in UK following £25m raise". UK Tech News. 2022-08-22. Retrieved 2022-09-17.
  26. "New veterinary telemedicine provider launches in the UK". www.vetsurgeon.org. Retrieved 2022-09-17.
  27. Butcher, Mike (2022-08-18). "Veterinary telehealth service Vetster launches in the UK post expansion in the US". TechCrunch. Retrieved 2022-09-17.
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