Workplace (software)

Workplace is an online collaborative software tool developed by Meta Platforms. It’s feature set includes:

  • Business Instant Messaging
  • File Sharing
  • Notifications
  • Search
  • Mobile Application
  • Web Application
  • Integrations
  • Audio Conferencing
  • Video Conferencing
Workplace
Developer(s)Meta Platforms
TypeCollaborative software
Websiteworkplace.com

History

Workplace was first announced on January 14th, 2015.[1] It launched in beta as Facebook at Work before officially launching in October 2016.[2] Free accounts were discontinued as of February 2021.

Workplace and Facebook

While Workplace accounts are set up and run separately[3] from Facebook accounts, Workplace uses much of the underlying technology that powers Facebook.

Workplace data is stored across 12 Facebook-owned and operated data centers.[4]

Workplace uses machine learning to rank information in a user's news feed and make recommendations, while 'downranking' less relevant information.[5]

In October 2018, Workplace announced the launch[6] of Safety Check. Originally developed by Facebook engineers after the 2011 Japanese tsunami, Safety Check for Workplace allows organizations to identify employees who may be affected by a crisis and send and monitor responses. Safety Check has been used by Delta Air Lines (during Hurricane Florence and the Hokkaido earthquake).

Reception

Workplace has an aggregated rating of 4 stars on both G2[7] and Gartner Peer Insights.[8] It has been praised as a tool for internal communication[9] and collaboration, but critics have noted that it lacks some project management functionality.[10]

Customers

Workplace is used by over 30,000 organizations. As of May 2021, there are 7 million paying users,[11] however the total number of users, both paid and unpaid, have not been disclosed to the public.

Workplace for Good

Workplace for Good was launched in June 2018 to provide a free version of Workplace for registered non-profits and staff of educational institutions.

Integrations

Workplace integrations are available with common SaaS tools such as Jira, SharePoint, ServiceNow, Adobe Sign, SurveyMonkey, Google Drive, Zoom and Dropbox.[12]

See also

References
  1. Alba, Davey (Jan 14, 2015). "'Facebook at Work' Launches So You Can Never Not Be on Facebook". Wired. Archived from the original on November 8, 2020. Retrieved Jul 25, 2019 – via www.wired.com.
  2. "RBS becomes first bank in the world to launch Facebook At Work". www.rbs.com. Archived from the original on April 3, 2019. Retrieved Jul 25, 2019.
  3. "How do I unlink my personal and work accounts?". Workplace from Meta. Archived from the original on September 24, 2023. Retrieved Jul 25, 2019.
  4. "Facebook Accelerates its Data Center Expansion". Mar 19, 2018. Archived from the original on June 1, 2019. Retrieved Jul 25, 2019.
  5. "How using AI is making work more meaningful – Workplace Stories". 2018-12-18. Archived from the original on 2018-12-18. Retrieved 2020-07-31.
  6. "Bringing Safety Check to Workplace on mobile and desktop – Workplace Stories". October 9, 2018. Archived from the original on 2018-10-09.
  7. "Workplace by Facebook Reviews 2019: Details, Pricing, & Features". G2. Archived from the original on July 25, 2019. Retrieved November 11, 2019.
  8. Inc, Gartner. "Workplace by Facebook Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved Jul 25, 2019. {{cite web}}: |last= has generic name (help)
  9. "Workplace by Facebook". PCMag UK. Dec 12, 2017. Archived from the original on April 3, 2019. Retrieved Jul 25, 2019.
  10. "Our Agency Tried Workplace by Facebook and Here's How it Went". Approach Marketing. Archived from the original on June 15, 2020. Retrieved Jul 25, 2019.
  11. Dignan, Larry. "Workplace by Facebook passes 5 million paid users, launches Workplace Rooms, video conferencing enhancements". ZDNet. Archived from the original on 2020-06-10. Retrieved 2020-07-18.
  12. "16 Best Time Management Apps to Skyrocket Productivity in 2019". Biz 3.0. 2019-06-02. Archived from the original on 2019-11-15. Retrieved 2019-07-30.
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