Zambia Information and Communications Technology Authority
The Zambia Information and Communications Technology Authority (ZICTA) is a regulatory body responsible for regulating the ICT industry in Zambia. It is authorised by three Acts — the Electronic Communications and Transactions Act No. 21, the Information and Communications Technologies (ICT) Act No. 15 of 2009, and the Postal Services Act No. 22 of 2009 — and regulates ICT, postal and courier services in Zambia. ZICTA is governed by a Board of Authority of nine executive members; all decisions of the Board are executed by the Director General.[2] It is most visible to the public and active through their Facebook page relating to issues pertaining to the mobile phone market.[3] In November 2019 the Zambian Minister of Transport and Communications dissolved the ZICTA board.[4]
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Agency overview | |
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Formed | 2009 |
Preceding |
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Jurisdiction | Government of Zambia |
Headquarters | Lusaka, Zambia |
Agency executive |
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Parent department | Ministry of Transport, Works, Supply and Communications[2] |
Website | www |
Mandate
According to their website, ZICTA's mandate is as follows. This is a paraphrase of the legislation.[1] ZICTA is mandated to:
- "Regulate the provision of electronic communication services and products in Zambia.
- "Monitor the performance of the sector including levels of investment and availability, quality, costs and standards of electronic communication services.
- "Administer the country code top-level domain (.zm)[5] as well as electronic addresses.
- "Disseminate information and promote the participation by the public in the provision of electronic communication services.
- "Provide for a national frequency and numbering plan.
- "Set standards for the ICT sector.
- "Promote competition in the sector and also regulate tariffs charged by operators offering electronic communication services.
- "Protect the rights and interests of consumers, service providers, suppliers and manufacturers."[2]
See also
References
- "The Information and Communication Technologies, Act" (PDF). Zambia Information and Communications Technology Authority. Government of Zambia. Archived from the original (PDF) on 2020-10-14. Retrieved 27 December 2020.
- "About Us". ZICTA - Zambia Information & Communications Technology Authority. ZICTA. Retrieved 27 December 2020.
- "Zambia Information & Communications Technology Authority". Zambia Information and Communications Technology Authority - Home. Facebook. Retrieved 17 February 2020.
- "Zicta, Zamtel boards dissolved". Zambian Watchdog. Zambian Watchdog. Retrieved 17 February 2020.
- "Report on the Redelegation of the .ZM domain representing Zambia to Zambia Information and Communications Technology Authority". Internet Assigned Numbers Authority. Retrieved 13 February 2020.