Kids Help Phone

Kids Help Phone (French: Jeunesse, J’écoute) is a Canadian charitable organization that provides online and telephone counselling and volunteer-led, text-based support in English and French to youth across Canada. Kids Help Phone also provides information on how to access community support services for youth.[2]

This article is about the Canadian service. For the Australian service, see Kids Helpline.

Kids Help Phone
FormationMay 16, 1989 (1989-05-16)
TypeNGO
Registration no.13000 5846 RR0001
Legal statusCharitable organization
PurposeYouth mental health support
Location
  • Canada
President & CEO
Katherine Hay
Board of directors
Lynn Roger (Chair)
Revenue (2019)
$20,729,995[1]
Expenses (2019)$20,423,655[1]
Volunteers (2020)
1,000+
Websitekidshelpphone.ca

Organization and activities

Kids Help Phone was launched in 1989[3] and its website was launched in 1996.[4]

The organization expanded its mandate in 2002 from providing counselling to more types of support, including bullying and abuse.[4]

Kids Help Phone provides free and confidential mental health support to Canadian youth.[5] Services were originally telephone based with more recent provision of text message and internet based text message support.[6] In 2016, Kids Help Line launched BroTalk website and internet based chat services to address the specific mental health needs of young men.[7][8]

See also
  • ChildLine - a similar service in the U.K. and Botswana.
  • Kids Helpline - a similar service in Australia.

References
  1. "Financial Statement 2019" (PDF). Kids Help Phone. Retrieved 25 June 2020.
  2. "About Kids Help Phone". Kids Help Phone. Retrieved 2022-04-24.
  3. "Get Insights". Kids Help Phone. Retrieved 2022-04-24.
  4. Daw, J., Cone, C. (2010). Breakthrough Nonprofit Branding: Seven Principles to Power Extraordinary Results. Germany: Wiley.
  5. Haner, Dilys; Pepler, Debra (2017). "Adolescents show positive changes in distress and hope after single session, post-based, anonymous counselling at kids help phone". Children and Youth Services Review. 82 (C): 207–213.
  6. Haner D, Pepler D. "Live Chat" Clients at Kids Help Phone: Individual Characteristics and Problem Topics. J Can Acad Child Adolesc Psychiatry. 2016;25(3):138-144.
  7. Mak, Carolyn; Pratt, Megan; Black, Tara; Simon, Alisa (2015-03-20). "BRIEF REPORT: Kids Help Phone: Developing a New Go-To Online Mental Health Platform Designed for Young Men in Canada". International Journal of Child and Adolescent Resilience. 3 (1): 143–147. ISSN 2292-1761.
  8. "Kids Help Phone launches new 'BroTalk' service for teen boys". CTV News. Retrieved October 8, 2015.
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