Patient UK

Patient is a subsidiary of EMIS Health. First launching in 1996[1] as a directory of UK websites providing health related information, the company now provides digital healthcare products to the general public in the form of Patient.info and Patient Access.

Patient
IndustryMedicine and Healthcare
Founded1996
Headquarters
London, United Kingdom
Area served
  • United Kingdom (Patient Access)
  • Worldwide (Patient.info)
Key people
OwnerEMIS Health
Websitepatient.info

Patient.info

Patient.info is an online resource providing information on health, lifestyle, disease and other medical related topics. The website's aim is to provide members of the public with up-to-date information on health related topics in the form of comprehensive leaflets (which can be read online or printed), blogs, wellbeing advice and videos. Leaflets are compiled and reviewed by qualified medical practitioners with several years of experience in the medical profession. Users also have access to a symptom checker where they may attempt to self-diagnose any health condition they may have. As well as these resources, there is also a community forum to discuss any health topics with other users of the website, however this section is not actively reviewed by any healthcare professionals.[2]

Another section of the website contains articles and content geared towards medical professionals. These professional articles are typically written in a more technical manner, going into more specific detail and using more industry-specific language and jargon.

There is also a paid-for service called Patient Pro, where users may pay a monthly subscription fee in order to gain access to enhanced site capability.[3]

Information on Patient.info is updated to keep abreast of the latest medical evidence, with each leaflet reviewed every two years or earlier when necessary (whichever comes first).[4]

In 2013, the site appeared in a "Top 50 websites" feature published in The Times.[5]

Patient Access

Patient Access is a service that enables users to connect with their GP online. It is available to users through a website, as well as a mobile app for iOS and Android.

Users are able to book appointments, order repeat prescriptions, send messages to their practice, and view their medical records remotely. Individual GP practices have control over which services they provide to their patients.[6]

According to Patient, 'more than half' of practices in the UK are connected to Patient Access.[7]

Awards

Patient claims to have won several awards for its content over several years from different award bodies.[8]

  • Which Joint Top Health Website - November 2010
  • BMA Highly Commended Resource Award - BMA Patient Information Awards 2012
  • The Times Top Health Website - January 2013
  • Website of the Year Awards 2014 - Best Health Website - November 2014
  • Medilink Yorkshire and Humber Healthcare Business Awards 2013 - Harrison Goddard Innovation Award for Patient Access app - March 2014

References
  1. "About Us". Patient. Retrieved 19 October 2010.
  2. "Patient.info terms of use". Patient. Retrieved 18 October 2018.
  3. "PatientPro". Patient. Retrieved 18 October 2018.
  4. "Our editorial policy and practice". Patient. Retrieved 19 October 2018.
  5. Lewy, Ruth (25 January 2013). "50 top websites you can't live without". The Times.
  6. "How does Patient Access work?". Patient. Retrieved 19 October 2010.
  7. "Patient Access homepage". Patient. Retrieved 19 October 2010.
  8. "Patient.info Awards and Achievements". patient.info. Retrieved 2021-03-09.
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