Pharmacy management system

The pharmacy management system, also known as the pharmacy information system, is a system that stores data and enables functionality that organizes and maintains the medication use process within pharmacies.

An early pharmacy management system from 1977

These systems may be an independent technology for the pharmacy's use only, or in a hospital setting, pharmacies may be integrated within an inpatient hospital computer physician order entry (CPOE) system.[1]

Necessary actions for a basic, functioning pharmacy management system include a user interface, data entry and retention, and security limits to protect patient health information.[2][3] Pharmacy computer software is usually purchased ready made or provided by a drug wholesaler as part of their service. Various pharmacy software operating systems are used throughout the many practice settings of pharmacy across the world.[4][5][6]

Purpose

The pharmacy management system serves many purposes, including the safe and effective dispensing of pharmaceutical drugs. During the dispensing process, the system will prompt the pharmacist to verify the medication they have filled is for the correct patient, contains the right quantity and dosage, and displays accurate information on the prescription label. Advanced pharmacy management systems offer clinical decision support and may be configured to alert the pharmacist to perform clinical interventions, such as an opportunity to offer verbal counseling if the patient's prescription requires additional education in the pharmacy.

Pharmacy management systems should also serve the pharmacist throughout the Pharmacists’ Patient Care Process, a cycle developed by the Joint Commission of Pharmacy Practitioners (JCPP). The process details the steps pharmacists take to practice tangible, proven care to their patients.  

Pharmacist patient care process

The JCPP's pharmacist patient care process consists of five steps: collect, assess, plan, implement, and follow-up.[7] Ideally, the pharmacy management system assists with each of these practices. The pharmacy system should Collect data at intake and continue to store and organize information as the pharmacist learns more about the patient's medications, their history, goals, and other factors that may affect their health. The technology within the pharmacy information system should allow the pharmacists to Assess the collected information to form a Plan and Implement creative strategies that address the patient's issues. After implementing a plan, the pharmacist should routinely Follow-Up with the patient and make adjustments as needed to further progress.  

Vendors

Outpatient software vendors

Outpatient pharmacies typically are retail pharmacies that offer patient care services outside of hospitals and treatment facilities. Outpatient pharmacies, also known as community pharmacies or independent pharmacies, offer care in the form of medication therapy management (MTM), patient education, and clinical services.  

Rx30

Developed in Florida in 1980, Rx30 is a multi-platform software that offers automated pharmacy processes, vendor integrations, and compounding functionality.[8] The Core Services include Accounts Receivable, Point of Sale, and Virtual Pharmacist, a feature that automates the refill process. On October 6, 2016, Rx30 announced its merger with Computer-Rx.[9]

Inpatient software vendors

Inpatient pharmacies operate within hospitals and dispense medications to admitted patients receiving treatment. Inpatient pharmacists manage patient health alongside doctors and nurses, and the pharmacy management system must integrate with the various systems operating throughout the hospital to maintain accurate Electronic Medical or Health Records (EMR, EHR).

Epic Willow

Epic, named for the long-form poems chronicling hero's lives, began in 1979 by founder Judith R. Faulkner. Epic software currently manages over 200 million patient electronic records. The Willow Inpatient Pharmacy System, when combined with other Epic systems, allows pharmacies access to medical administration records (MAR) and links all aspects of the ordering and dispensing process to simplify collaboration amongst all parties involved in patient care management.[10]

Cerner PharmNet: Medication Manager

Cerner Corporation has provided health information technology (HIT) to hospitals and healthcare systems since 1979. Cerner PharmNet enables pharmacists to automate their workflow processes and center care around the patient, not the encounter. This software allows pharmacists and doctors to manage prescriptions and verification from the same order in order to streamline medication management.[11]

See also

References
  1. "What Is a Pharmacy Information Systems (PIS)? - Definition & Uses". Study.com. Retrieved 2019-03-25.
  2. "A Primer on Pharmacy Information Systems". HIMSS. 2001-05-04. Retrieved 2019-03-25.
  3. "Pharmacy Information Systems: The Platform for Elevating Care in Specialty Pharmacy". Specialty Pharmacy Times. Retrieved 2019-03-25.
  4. The Pharmacy Technician. Perspective Press. 2016. ISBN 9781617315572.
  5. DAA Enterprises, Inc. (13 September 2017). Pharmacy Management Software for Pharmacy Technicians: A Worktext - E-Book. Elsevier Health Sciences. ISBN 978-0-323-48498-5.
  6. Quiett, Linda (2012). Clerical and Data Management for the Pharmacy Technician. ISBN 9781285225821.
  7. "The Pharmacists' Patient Care Process - JCPP". jcpp.net. Retrieved 2019-03-25.
  8. "Transaction Data Systems – Rx30". ComputerTalk For The Pharmacist. Retrieved 2019-03-25.
  9. Rx30. "Rx30 and Computer-Rx Announce Strategic Combination". www.prnewswire.com. Retrieved 2019-03-25.
  10. "Willow - Pharmacy | laheyhealthseniorcare.org". www.laheyhealthseniorcare.org. Retrieved 2019-03-25.
  11. "Key is closing the loop". Healthcare IT News. 2007-05-01. Retrieved 2019-03-25.
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