Elsa (Frozen)

An illustration of the Snow Queen, the character Elsa is based upon.

Attempts were made as early as 1937 by Walt Disney to adapt Hans Christian Andersen's fairy tale, "The Snow Queen", into a film. The tale focuses on two children, one named Gerda, who served as the basis for Princess Anna, and the other named Kai, who is "cursed with negativity" after his eyes are pierced with shards of glass from an enchanted mirror and is later kidnapped by the Snow Queen.[9][10] However, Disney struggled with creating a believable, multi-dimensional adaption of the fairy tale's title character,[11] who was intended to be a villain.[12] In the story, she is described as "a woman, dressed in garments of white gauze, which looked like millions of starry snow-flakes linked together. She was fair and beautiful, but made of ice—shining and glittering ice. Still she was alive and her eyes sparkled like bright stars, but there was neither peace nor rest in their glance."[11] Disney was unable to find a way to make the Snow Queen more real and eventually abandoned film plans.[11]

Several film executives later made efforts towards the project, including Paul and Gaëtan Brizzi, Dick Zondag, Glen Keane, and Dave Goetz. In 2011, director Chris Buck began work on another attempted adaption and also faced challenges with the Snow Queen character. Producer Peter Del Vecho explained that this was primarily because she was not relatable and too isolated, having no personal connections. As a result, they could not explain her motivations. After several changes were proposed, someone on the writing team suggested making the Snow Queen Anna's sister. "Once we realized that these characters could be siblings and have a relationship, everything changed," Del Vecho relayed.[11]

The Snow Queen, now given the name Elsa, continued to be cast as a villain,[13] and Disney released the following synopsis for Frozen in May 2013:

When Anna is cursed by her estranged sister, the cold-hearted Snow Queen, Anna's only hope of reversing the curse is to survive a perilous but thrilling journey across an icy and unforgiving landscape. Joined by a rugged, thrill-seeking outdoorsman, his one-antlered reindeer and a hapless snowman, Anna must race against time, conquer the elements and battle an army of menacing snowmen if she ever hopes to melt her frozen heart.[9]

Earlier manuscripts included more antagonistic actions by Elsa, such as intentionally cursing Arendelle with an eternal winter. Additionally, she is shown creating an army of snowmen similar to the original Snow Queen's army of snowflakes; the comedic character of Olaf was at the time written as a smaller snowman who was cast out by Elsa for being too unintimidating.[9][14] Within two months, however, scripts were altered to give emphasis to her lack of control over her powers.[15] Olaf was reduced to the only snowman created by Elsa, and he instead serves as a reminder of the sisters' childhood friendship.[16] In the final version, Elsa creates a single giant snow creature that Olaf nicknames "Marshmallow" to act as a guard after being branded as a monster for her powers.[15] According to director Jennifer Lee, the character ultimately became more of a composite of both Kai and the Snow Queen, enhancing her increasingly sympathetic portrayal.[10] Del Vecho added, "There are times when Elsa does villainous things but because you understand where it comes from, from this desire to defend herself, you can always relate to her."[17]

Idina Menzel provided both the singing and speaking voice of Elsa.

Eva Bella and Spencer Ganus were cast to portray Elsa as a young child and as a teenager, respectively.[18][19] Actress and singer Megan Mullally was originally cast to voice an adult Elsa,[20] but was replaced by Idina Menzel. Menzel already knew Kristen Bell,[21] who voiced Anna, and had previously auditioned for a lead role in the 2010 Disney film Tangled.[22] She was not cast for the part, but the casting director recorded her singing and later showed the recording to Frozen's film executives.[22] Menzel was surprised when she was subsequently asked to audition,[22] and she received the role after reading the script out loud.[21] In interviews, she acknowledged similarities between Elsa, her then-current role, and Elphaba, her previous role.[23] Namely, she said, they were both very powerful and very misunderstood individuals.[24]

Director Chris Buck believed that Menzel's vocals would help in the portrayal of the character, saying, "Idina has a sense of vulnerability in her voice. She plays a very strong character, but someone who lives in fear—so we needed someone who could portray both sides of the character, and Idina was just amazing."[25] Menzel was unaccustomed to working with animated films and being required to portray her character's feelings with her voice alone, though she did not find it particularly challenging.[24] While recording, she was able to "play" with her voice, trying various tones to establish the ranges in Elsa's emotions. For example, Menzel wanted there to be a difference between the ways she sounded when she was being bold and when she was angry.[21] She would also physically restrict her hands from moving as she recorded the film's early scenes in order to project how her character was "so afraid to move and feel anything that it would come out and hurt people".[26]

During production, Menzel and Jonathan Groff, who portrays Kristoff, went to the animation studio to explain to the animators how they were approaching their characters.[27] Animators asked Menzel questions about her singing, observed how she breathed as she sang live, and made videorecordings of her recording sessions; they then animated Elsa's breathing to match Menzel's breathing, for further realism.[26][28] Her voice supplied inspiration for Elsa's most prominent song, "Let It Go". According to composer Robert Lopez, Menzel's vocal range was able to clearly convey Elsa's "low, vulnerable, fragile side" as well as her power and self-realization.[29] Menzel commented that it was "an honor" to have the song and that she enjoyed recording it. "It's a collision of a bunch of forces that are all coming together in the right way," she explained. "The character, what she is singing and what she is experiencing; beautiful lyrics, beautiful melody and a little bit of me."[26] Buck and Lee were also surprised by how compatible Menzel and Kristen Bell's voices were. At one point during a table read, they sang a ballad (later revealed as "Wind Beneath My Wings"[30]) back and forth to one another with so much sentiment that it reportedly left everyone who was present with tears in their eyes.[31] Subsequently, Lee wanted Menzel and Bell to be in the same room when they were recording the important emotional scenes of the film.[32]

Following the casting of Idina Menzel, Elsa's characterization underwent several alterations. According to Menzel, she was originally scripted as a one-dimensional antagonist but was gradually revised as a more vulnerable, multifaceted figure.[33] Menzel further described her character as "extremely complicated and misunderstood".[25] Director Jennifer Lee stated that Elsa is largely driven by fear throughout the film,[34] while Menzel added that she was also struggling with her potential to be "a strong, powerful, extraordinary woman".[21] Executive producer and animator John Lasseter became very "protective of Elsa" and was adamant about portraying her in a more favorable, sympathetic light.[35] Writer and director Jennifer Lee stated on Twitter that Elsa's body language and mannerisms were "intentional to show anxiety and depression".[36] In July 2013, Disney released images of the film's main characters along with outlines of their roles in the story. Elsa received the following description:

From the outside, Elsa looks poised, regal and reserved, but in reality, she lives in fear as she wrestles with a mighty secret—she was born with the power to create ice and snow. It's a beautiful ability, but also extremely dangerous. Haunted by the moment her magic nearly killed her younger sister Anna, Elsa has isolated herself, spending every waking minute trying to suppress her growing powers. Her mounting emotions trigger the magic, accidentally setting off an eternal winter that she can't stop. She fears she's becoming a monster and that no one, not even her sister, can help her.[37]

Elsa's supervising animator was Wayne Unten, who asked for that role because he was fascinated by her complexity.[38] Unten carefully developed Elsa's facial expressions in order to bring out her fear as contrasted against Anna's fearlessness.[38] For their work on designing and animating Elsa, Unten and three other Disney Animation employees later won an award for Outstanding Animated Character in an Animated Feature Motion Picture at the 2013 Visual Effects Society Awards: Joy Johnson, character technical director (rigging); Alexander Alvarado, look development artist (Disney's job title for texture artists); and Chad Stubblefield, modeling supervisor.[39] FX technical director Yoo Jae-hyun worked for a year and a half on creating Elsa's ice-based special effects, including effects associated with her dress.[40][41]

Producers identified the scene in which Elsa sings "Let It Go" as a pivotal point in the character's development. The scene depicts her choice to "let go" of her fear of using her powers. Character design supervisor Bill Schwab said, "Before 'Let It Go', Elsa is really buttoned up, her hair is up—everything is perfect. During the song, she gives herself permission to be who she is and everything changes—her hair is more wild, her gown is magical. She's finally free—even if she is all alone."[25] Animators designed Elsa's appearance to reflect her metamorphosis; in the beginning, she is shown primarily in restrictive and confining outfits.[42] In a January 2014 interview with John August and Aline Brosh McKenna, Lee disclosed that Lasseter personally helped with conceptualizing Elsa's physical transformation: "[M]y favorite thing about it ... is the actual model for doing it was John Lasseter .... he was a huge help in talking through how we translate that emotional journey ... with the animation ... [H]e got up and he's like, .... 'her hair goes, and she transforms, and she struts,' and he's doing it. He's acting it out."[43]

The scene was also a pivotal point in the development of Elsa's character and was initially planned to depict her becoming evil. Robert Lopez, who composed the song with his wife, Kristen Anderson-Lopez, explained, "Elsa was going to go from being this perfect princess that had tried to keep her personality down her whole life to saying, 'Screw it. I'm gonna be me.'"[44] They had wanted to use the song as a way to gain a better understanding of the character and what she would be like if she was no longer living in fear, which ultimately resulted in her becoming much more complex.[31] The final lyrics and Menzel's "ability to be so fragile and vulnerable and then break into this powerhouse voice" turned the plot around and led to Elsa being revised as a "good" character.[44] She initially attempts to suppress her powers in order to avoid hurting others, particularly Anna, and when she is no longer able to do so, she banishes herself from the kingdom to protect those around her.[25][45] Lead writer Paul Briggs said that Anna's support is what Elsa needs most when her secret is exposed. "The strength of the family bond is what makes this story so powerful," he explained, "because it's her sibling who's willing to look beyond her powers and stand between her and the world if that's what it takes."[25]

Early concept art depicting a darker version of Elsa inspired by Amy Winehouse.

Elsa's appearance had to be redesigned following her transition from antagonist to protagonist. She was originally drawn in a style similar to other Disney villains, with blue skin and spiky black hair.[35] A few months after the film's release, visual development artist Claire Keane (the daughter of Disney Legend Glen Keane) published early concept art of Elsa that was modeled after the singer Amy Winehouse.[46] At the time, she was imagined as having blue "bouffant" hair as well as "a deep, soulful voice and dramatic mood swings".[46] Lasseter reportedly influenced the creation of the character's much softer final appearance, particularly in regards to her very thick platinum blonde hair, which animators found difficult to design. Art director Michael Giaimo said that while a number of strategies were proposed for Elsa's hair, Lasseter would push the animation team to continue making improvements, saying, "It's not aspirational enough. We want people to feel like this hair is a beautiful statement."[47] During a research trip, producers found that "there are lots of braids" worn by women in Norway; they then hired a stylist from New York named "Danilo" who helped to create a style that would reflect that while still being "a little different".[48][49][50] A new animation program called Tonic was invented to assist with the task, and the character's hair ultimately required 420,000 CGI threads.[42][51] By contrast, Anna was given roughly 140,000 hairs[48][52] while Rapunzel from Tangled had only required 27,000 CGI threads for her hair.[51]

In early 2018, discussions from within Disney Studios were publicized which centered on Elsa's possible development as lesbian in Frozen II.[53][54][55] However, this was later debunked when the Anderson-Lopezes confirmed that Elsa would have no love interest in the movie.[56] Lee later explained to Maureen Dowd that they had put the characters through Myers-Briggs tests, and "[i]t really came out that Elsa is not ready for a relationship."[57]

Since Elsa is introduced as a young child at the beginning of the film, animators wanted the first glimpse of her powers to reflect her innocent and fanciful state of mind at the time. This included giving her first snowflakes a simple design. Her snow and ice patterns later become more intricate and complex when she is an adult. Co-effects supervisor Marlon West elaborated, "When Elsa finally lets go and really starts owning her cryokinetic abilities, we wanted the ice and snow that she make to get across the idea that Elsa has now grown up and become this beautiful, elegant, confident and powerful young woman."[58]

Her ice castle, which she creates while singing "Let It Go", was designed to illustrate the maturing of her powers as well as to be "a manifestation of her feelings to the world".[58][59] The palace is initially beautiful; however, after she is made aware of the destruction she has inadvertently caused, and as she is increasingly vilified and hunted by others, it becomes darker and more distorted, with jagged icicles forming on the walls. The film's design team was uncertain about how it should look and drew out designs for various ice castles filled with snow. Lasseter suggested basing the structure and patterns on snowflakes. For example, an enormous snowflake would serve as the foundation, and the palace would be hexagon-shaped. Lasseter also wanted snowflake patterns to influence the manner in which Elsa creates the palace. "Snowflakes are these tiny little ice crystals that form in mid-air. And when there are changes in temperature and humidity, these snowflakes start growing in a pattern that's known as branching and plating," said co-effects supervisor Dale Mayeda. "[Lasseter] said 'You know, when Elsa builds her ice palace, it would be so amazing if—every step of the way as this castle forms out of thin air—it's just branching and plating, branching and plating all along the way."[58]

Fifty animators worked on the scene in which the castle is built, and one frame required 30 hours to render.[58] They later extended similar techniques to Elsa's clothing. While the traditional Norwegian rosemaling was the inspiration for her costuming early in the film, her ice gown was designed similarly to her palace, with snowflakes heavily influencing the style. Her cape itself is a large snowflake.[32]

Elsa, princess of Arendelle and heiress to the throne, is born with the ability to create and control ice and snow. As a child, she uses her abilities to create a winter wonderland to play in with her younger sister and best friend, Princess Anna. One night, Elsa accidentally harms Anna with her powers. The king and queen of Arendelle hurriedly take Anna to a tribe of mountain trolls to be healed. While healing Anna, the trolls inform the royals present that Elsa's abilities will grow, becoming both beautiful and very dangerous so she must learn to control them. While the trolls erase Anna's memory of the incident and of her elder sister's powers in general, Elsa is traumatized by the event. The king and queen take steps to control and hide Elsa's ice powers: the castle gates are locked, Elsa is shut away in her bedroom for most of the time, she is given gloves to help suppress her powers and is told to hold in her emotions as well. Nonetheless, her powers continue to grow even stronger and so she becomes terrified of harming those she cares about most. Meanwhile, her sister Anna is less happy and confused by the loss of contact with her elder sister and tries, without success, to coax her out of her room. When the sisters grow into teenagers, the ship in which the king and queen are sailing is capsized in a storm and they drown, leaving Anna and Elsa feeling even more lonely.

Three years pass, and Elsa, now of age, is set to formally succeed her father as the monarch of Arendelle. Though she is afraid of opening the castle to the large crowds, her coronation goes on relatively peacefully. However, at the reception party, Anna asks for Elsa's blessing to marry Prince Hans of the Southern Isles, whom Anna had met earlier that day. Elsa refuses on the basis that Anna and Hans barely know each other, and an argument ensues, escalating until Elsa loses emotional control and accidentally reveals her power. Upon the guests' and her subjects' horror and being accused of sorcery and called a monster by the Duke of Weselton, Elsa flees the castle and retreats into the icy mountains. In the process, her emotions unleash an "eternal" winter throughout Arendelle. While there, she decides to embrace, finally, all her powers and builds an enormous ice palace where she believes she can live freely without fear of hurting people. She also rebuilds her childhood snowman, Olaf, and unknowingly brings him to life.

Anna, determined to find Elsa and bring her back, travels through the mountains, encountering Olaf and a mountaineer named Kristoff. They reach the ice palace, where Anna attempts to persuade Elsa to return home and mend their relationship. When Elsa ultimately resists (due to her memory of hurting Anna as a child with her powers resurfacing), Anna tells her about the state that Arendelle and its people were left in. Horrified, Elsa lashes out and accidentally freezes Anna's heart. Now even more terrified at the prospect of hurting her sister and people with her powers, Elsa forces Anna, Kristoff, and Olaf out by creating a gigantic snow creature (called Marshmallow by Olaf), a symbol of her desire to be alone so as to be able to use her powers without hurting anyone. After this, her ice castle evidently becomes darker and more grotesque, reflecting her torment and re-ignited fears. Meanwhile, Anna grows progressively weaker and Kristoff takes her back to the trolls, who tell them that only an "act of true love" can save her life.

Hans and a group of soldiers attack the ice palace. Elsa fights the Duke of Weselton's two soldiers who attempt to assassinate her. Hans convinces her to spare them to prove that she is not a monster. However, she is knocked unconscious and taken to her castle's dungeon, her hands cuffed and chained to the wall. Hans visits her and urges her to end the winter; Elsa admits that she has no idea how to do so. After he leaves, she is able to break free from the chains by freezing them and escapes the cell, though her fears trigger a massive blizzard. Anna returns to the castle, believing that a romantic kiss from Hans will be the "act of true love" to save her. Instead, he informs her that his offer of marriage had been the first step of a plot to steal the throne of Arendelle, and leaves her to die. Olaf tells Anna that Kristoff is in love with her and she believes that his kiss will cure her. They rush to find Kristoff. Hans confronts Elsa and tells her that she has killed Anna. Devastated, Elsa collapses and the blizzard stops suddenly. Hans approaches her and swings his sword to kill her, but Anna turns away from an approaching Kristoff with her last bit of strength and blocks Hans' attack as she freezes solid. Elsa then sees what has happened and discovers Anna's fate. Overwhelmed with grief, Elsa tearfully embraces the frozen Anna as Olaf and the guards look on.

Moments later, Anna begins to thaw, as her choice to save her sister rather than herself constituted the necessary "act of true love". Elsa realizes that love is the key to controlling her powers and is able to end the kingdom's eternal winter. Summer returns to Arendelle, Elsa regains the throne and is able to use and safely control her powers, while the sisters' bond is restored. She exiles Hans back to the Southern Isles to face punishment from his family, and cuts off trade with Weselton in retaliation for the Duke's earlier behavior towards her.

Nearly a year after the events of the first film, Elsa tries to make Anna's 19th birthday as perfect as possible a way of making up for the years they spent apart. To do so, she works heavily with Kristoff, Sven and Olaf to make this a reality. Upon making sure that her surprise party in the palace courtyard is ready, she leaves Kristoff in charge while she goes to get Anna. However, Elsa starts to come down with a cold as she leads Anna on a treasure hunt to find all the gifts that have been made for her. Without realizing it, each sneeze she makes creates small snowmen called "snowgies", which create trouble for Kristoff, Sven and Olaf. As Anna notices Elsa's cold getting worse, she tries in vain to get Elsa to stop exerting herself, even taking medicine from Oaken in case Elsa gets more sick. Unfortunately, Elsa's cold causes her to become very tired and behave in a seemingly intoxicated-like manner, and she almost falls off the Arendelle's clock tower only for Anna to save her. Upon finally admitting to Anna that she is indeed sick after the previous incident, she allows Anna to escort her home feeling she has ruined everything, and finds that the party has gone off successfully for Anna (as well as discovering her snowgie creations), and, still slightly delirious, she ends the party by accidentally sneezing into the birthday bugle horn, which inadvertently sends a gigantic snowball all the way to the Southern Isles and hits the now-demoted Hans, causing him to fall into a pile of horse manure. Afterwards, Anna tells a now bedridden Elsa that she has given her the best birthday ever: letting her take care of her.

Elsa appeared in a 21-minute holiday film along with Anna, Kristoff, Sven, and Olaf, which debuted in theaters for a limited time engagement[74] with Pixar's Coco on November 22, 2017.[75] It made its television debut on ABC on December 14, 2017.[76]

Elsa and Anna host the first Christmas Holiday celebration in Arendelle since Elsa opened up the gate, ringing in the season by ringing the Yule Bell. When the townspeople unexpectedly leave early to enjoy their individual holiday customs, the sisters realize they have no family traditions of their own. Elsa laments the fact that because she had isolated herself most of her life, she and Anna were unable to spend time with each other, prompting Olaf to look for traditions with Sven's help. Meanwhile, she and Anna discover some forgotten items in their attic where they find things from their past before Sven returns to inform them of Olaf's plight. Leading the residents of Arendelle to go look for Olaf, they find him in a nearby forest and cheer him up by revealing that they do have a tradition: After Elsa had shut herself away for years, Anna began annually sliding cards and dolls of Olaf under her door. With that, Elsa and Anna continue the kingdom's festive celebrations.

Thirty-four years prior to the events of the film, King Runeard, the founder and the first king of Arendelle, establishes a treaty with the tribe of Northuldra by building a dam in the Northuldra's homeland, the Enchanted Forest, in order to maintain good relations between the two peoples and to strengthen their power. However, a fight occurs and enrages the spirits of earth, fire, air, and water who inhabit the forest. The spirits disappear and a wall of mist encases everyone in the forest. Runeard's son Prince Agnarr barely escapes with the help of an unknown savior and became a king.

Three years after her coronation, Queen Elsa of Arendelle celebrates autumn in the kingdom with her younger sister Princess Anna, Olaf the snowman, Kristoff the kingdom's ice harvester, and Kristoff's reindeer, Sven. When Elsa hears a mysterious voice calling out to her, she follows it and unintentionally awakens the elemental spirits, which forces everyone in the kingdom to evacuate. Grand Pabbie and the Trolls colony, aware of the situation, arrive at Arendelle and Pabbie informs them that they must set things right by discovering the truth about the kingdom's past.

Elsa, Anna, Olaf, Kristoff, and Sven embark to the Enchanted Forest, following the mysterious voice. The wind spirit, in the form of a tornado, appears and sweeps everyone in its vortex. Elsa stops it by firing streams of snow, forming a set of ice sculptures. They discover the sculptures are images from their father's past. They encounter the Northuldra and a troop of Arendellian soldiers who are still at conflict with one another. The fire spirit appears; Elsa discovers it to be an agitated magical salamander and calms it down. Elsa and Anna form a truce between the soldiers and the Northuldra, and go with them to their camp. Elsa later learns the existence of a fifth spirit who will unite people and the magic of nature, and also discovered that her mother was Northuldra.

Elsa continues to head north with Anna and Olaf. They find their parents' shipwreck and a map with a route to Ahtohallan, a mythical river told by their mother to contain all explanations of the past. Horrified that her parents were lost at sea in search of answers to her magical powers, Elsa decides to travel alone and sends Anna and Olaf away to safety, despite Anna reminding her of their mother's song "Go too far and you'll be drowned". Elsa encounters and tames Nokk, the water spirit who guards the sea to Ahtohallan. Reaching Ahtohallan, Elsa discovers that the voice was the call of Iduna, and that her power was a gift from the magic of nature because of Iduna's selfless act of saving Agnarr, making her the fifth spirit who unites differences. Elsa also learns that the dam was built as a ruse to reduce the Northuldra's resources because of Runeard's dislike of the tribe's connection with magic, and that Runeard was the one who initiated the conflict by killing the leader of the Northuldra. Elsa sends this information to Anna before becoming frozen, having ventured into the most dangerous part of Ahtohallan, which in turn causes Olaf to fade away.

Anna receives Elsa's message and concludes that the dam must be destroyed for peace to be restored, even though that would destroy Arendelle. Anna finds and awakens the sleeping gigantic earth spirits, and lures them towards the dam, which is destroyed by boulders hurled by the giants. Elsa thaws out and returns to Arendelle, stopping a wave from the destroyed dam. As the wall of mist disappears, Elsa reunites with Anna and revives Olaf. Kristoff proposes to Anna, who accepts. Elsa explains that she and Anna are now the bridge between the people and the magical spirits where the bridge has two ends—Anna on the people's side and Elsa on the magical spirits'. Elsa abdicates the throne of Arendelle to Anna, and becomes the protector of the Enchanted Forest, and regularly visits Arendelle as peace is restored throughout the lands.

Elsa and Anna together with the Disney Princesses appear in the film. In one scene, Vanellope Von Schweetz accidentally breaks into the Princess room, where Elsa and other princesses gather together. After a panic, they surround Vanellope and ask why she's here. After learning that Vanellope was a princess, Elsa asks "(Do you have) Magic hands?" while conjuring ice in her hands in front of her.[77] In the climax, Elsa and the princesses spot Ralph about to plummet to his doom from the air. The princesses rally together to rescue the bad guy, using their individual abilities to do so. Moana summons the ocean, which Ariel dives into to swim upward and create a spiral. Jasmine and Elsa fly towards the top using Carpet, from which they are able to join with Ariel. Elsa then uses her powers to create an ice slide for Ralph. After he is saved, the princesses introduce themselves as friends of Vanellope, with Elsa adding that anyone who is Vanellope's friend is their friend as well.

In December 2013, Disney began releasing "Musical Magic Elsa and Anna Dolls", which played their signature songs that appear in the film.[78] Numerous other doll versions of Elsa were released for purchase, including fashion doll sets, mini dolls, plush dolls, and Elsa-as-a-toddler dolls.[79] A dress up costume for children was modeled after Elsa's ice gown along with gloves similar to ones she wears in the film.[79] Together with Anna, she was depicted on various Frozen-inspired dishware such as plates and coffee mugs.[79] Other Elsa-inspired merchandise includes luggage, nightgowns, and home décor.[80] Additionally, simplified versions of the film were adapted to children's storybooks, including one with voice audio and another called A Sister More Like Me that was illustrated by Brittney Lee.[81] Elsa and Anna also both appear as playable characters in Disney Infinity through the use of their corresponding figurines.[82]

In early 2014, most Frozen merchandise, including dolls and dresses, were sold out nearly everywhere, including Disney stores and theme parks.[83] In early November 2014, Disney announced that it had sold over three million Frozen costumes in North America alone, of which Elsa was the no. 1 best-selling Disney costume of all time, followed by Anna at no. 2.[84] Hallmark created a Queen Elsa Christmas tree ornament after much interest was expressed when the Olaf ornament was announced in 2014.

Elsa meet-and-greet at Disneyland in California in 2013.

In November, before the release of Frozen, Anna and Elsa began making appearances at Walt Disney Parks and Resorts in Florida and California through meet and greets. In Walt Disney World, the attractions were set up in the Norway Pavilion of Epcot in recognition of the Scandinavian cultural elements that went into the film's design.[85] In Disneyland, a winter-themed cottage was set up in the Fantasyland section, with a talking audio-animatronic Olaf sitting on the cottage roof.[86] In February 2014, these meet-and-greet sessions were extended indefinitely, with wait time to meet the princesses frequently exceeding two hours, which is longer than any previous Disney characters.[87][88] Additionally, Elsa, Anna, and Olaf were given a Frozen-themed float for Disneyland Paris' Disney Magic on Parade.[89] On March 9, 2014, the three made appearances again on their own Frozen parade float in Festival of Fantasy Parade at Magic Kingdom theme park.[90] On April 20, 2014, Anna and Elsa moved from Epcot to the Princess Fairytale Hall at Magic Kingdom, with wait time to see the characters amounted to three hours, compared to Cinderella's and Rapunzel's 15 minutes.[91][92]

Elsa's performance of "Let It Go" became the central feature in Disney California Adventure's Winter Dreams,[93] a 30-minute, winter-themed adaption of the nighttime show World of Color, which showcases scenes from Disney films.[94] Disneyland Paris' nighttime spectacular, Disney Dreams!, also added Elsa's performance of "Let It Go" to their attractions,[95] and she was given a similar role during the Magic Kingdom show, Celebrate the Magic, with her singing interspersed with scenes from the movie.[96]

On May 16, 2014, it was announced that Disneyland would debut a Frozen pre-parade featuring Elsa, Anna and Olaf. It premiered June 13, 2014, and preceded performances of Mickey's Soundsational Parade.[97] From July 5 to September 1, 2014, as part of 'Frozen' Summer Fun show at Disney's Hollywood Studios, Anna and Elsa will appear in a horse-drawn sleigh making their way down Hollywood Boulevard, alongside Kristoff and skaters, skiers and ice cutters in the Anna and Elsa's Royal Welcome section. The sisters also made appearances in For the First Time in Forever: A "Frozen" Sing-Along Celebration, where they were joined by royal historians to retell the history of Arendelle; and "Frozen" Fireworks Spectacular alongside Kristoff and Olaf, a fireworks display set to the music of Frozen.[98][99] In response to strong demand, Disney Parks subsequently announced on August 7 that Frozen Summer Fun would be extended to September 28.[100]

On August 19, 2014, it was initially announced that Elsa & Anna's Boutique (replacing Studio Disney 365) would open mid-September in Downtown Disney at the Disneyland Resort. The opening date was later changed to October 6, 2014, and the store name was changed to "Anna & Elsa's Boutique". The location includes products inspired by Anna, Elsa, and Olaf.[101][102][103][104]

While there had not been any official announcements from Disney regarding a coronation for Anna and Elsa, it had been announced in late August 2014 that a special character meal would be held by a group of travel agents in the morning of September 24, 2014. While not officially organized by Disney, the event, called My Royal Coronation, would feature the official Anna and Elsa characters owned by Disney with assistance from the company.[105] On September 12, 2014, Walt Disney World announced that a Frozen attraction was scheduled to open in early 2016 at Epcot's World Showcase in the Norway pavilion, replacing the park's Maelstrom ride. The attraction features the kingdom of Arendelle with music and scenes from the film, as well as meet-and-greets with Anna and Elsa.[106][107] Anna, Elsa, Kristoff, and Olaf will make appearances in Mickey's Once Upon a Christmastime Parade, offered during Mickey's Very Merry Christmas Party at Magic Kingdom in November and December 2014[106] (from November 7 to December 31).[107] Also starting from November, every night Elsa will use her powers to transform Cinderella Castle into an ice palace.[106]

On November 13, 2014, prior to "A Sparkling Christmas" Event, Anna and Elsa began meet-and-greet sessions at Hong Kong Disneyland.[108]

Beginning December 20, 2014, the Anna and Elsa meet and greet at Disneyland Resort was moved from Disneyland park to a new location in the Disney Animation Building called "Anna and Elsa's Royal Welcome" in Disney California Adventure. In addition, the Storybook Land Canal Boats at Disneyland were updated to include the village of Arendelle from the film, including Anna and Elsa's castle and Elsa's ice palace. Officially starting January 7, 2015, Elsa began making appearances alongside Anna and Kristoff at Disney California Adventure in "For the First Time in Forever—A Frozen Sing-Along Celebration" in Hollywood Land as part of the park's "Frozen Fun" event. Also starting January 7, Anna and Elsa made appearances in a Frozen play at the Royal Theatre in Disneyland park.[109][110]

Beginning May 22, 2015, Disneyland debuted a new nighttime parade called "Paint the Night", which includes a Frozen float featuring Anna, Elsa, and Olaf, as part of the park's 60th anniversary celebration.[111]

Elsa has become very popular in the cosplaying community. Cosplayer Anna Faith is well known for cosplaying as Elsa at charities, comic-cons, and other events.[112][113]

A version of Queen Elsa appears at the conclusion of the ABC fantasy drama series Once Upon a Time's third season, released from an urn in which she had been sealed. She walks into Storybrooke searching for Anna. In the fourth season, she forges an ice wall that seals the town in and learns she has an aunt she was never told about named Ingrid who has the same ice powers as her. She is a proponent of Emma Swan and Killian Jones' then-budding relationship. She is portrayed by Georgina Haig.[114]

Caissie Levy originated the role of Elsa in the Broadway musical, which opened in March 2018.[115][116] Ciara Renée succeeded Levy in the role in 2020.[117] Other notable actresses who have played the part include Caroline Bowman in the North American tour and Samantha Barks in the West End production.[118][119][120] The Broadway adaptation includes several new original songs for Elsa including "Dangerous to Dream" and "Monster."[121]

The character of Elsa was widely praised by reviewers for her multifaceted, evolving personality. Matt Goldberg of Collider.com commented that she was "an incredibly sympathetic character",[123] while Deepanjana Pal of Firstpost praised the decision to rewrite her as a protagonist and said, "Elsa is no evil, frosty vision of twisted and toxic maternity like the original Snow Queen. She's a young woman in difficult circumstances, frightened, trying to understand her abilities and burdened by expectation and convention. It's easy to sympathise with her and marvel at her ability when she builds her spectacular palace in the mountains. Next to her, Anna is very much a child who needs to grow up and she does in the course of the film."[124] Stuff.co.nz's James Croot compared her "humiliation and exile" to that of Simba in The Lion King.[125] Katherine Webb, a reviewer for Wall St. Cheat Sheet, said that the scenes depicting Elsa gaining confidence and individuality delivered "an exciting message to send to young girls looking for a new princess role model".[126] Gary Wright of Rotoscopers state "Her mental anguish and uncontrollable powers define modern feminism. Elsa represents the boundless female spirit- strong and graceful, with the power to change the world."[127]

Travis Bean of Cedar Falls Times suggested that Elsa's ice powers, a "personal oddity" that made her self-conscious, as well as her selflessness in withdrawing into isolation in order to avoid hurting others allowed children to connect more with the plot of Frozen.[128] Laurie Levy from Chicago Now wrote that her young grandchildren "admired Elsa for being smart, strong, magical, and powerful" and did not care that she had no romantic subplot.[129] Magdalena Lachowicz, a film critic for The Heights, opined that Elsa's relationship with Anna was the most important part of the movie,[130] and Stephen Holden of The New York Times liked that, in departure from traditional Disney formula, it was a sibling's love rather than romantic love that was able to "thaw the icy heart of the frightened Elsa".[131] Tony Hicks of San Jose Mercury News wrote, "[Anna's] confusion and Elsa's anguish as she shuts herself away from the world—and her sister—is palatable."[132] Emma Koonse of Christian Post opined that together the sisters were Disney's "most lovable and charismatic characters yet",[45] and Debbie Lynn Elias of Culver City Observer commented, "Elsa and Anna are like two sides of a coin, both strong, albeit one through power and confidence and the other through clumsy sticktuitiveness and love."[133] Polygon staff ranked her as one of their "69 biggest crushes of the last decade" and stated it "That moment in 'Let it Go' when she lets her hair down, changes into her ice dress, and does that little shimmy."[134]

Several reviewers commented that Elsa was more interesting than Anna, Frozen's primary protagonist. ABS-CBN writer Fred Hawson described Elsa as "an incredible character with a unique and interesting predicament because of the powers she possessed" and expressed the opinion that Frozen should have focused more on her rather than Anna.[135] Samra Muslim of The Express Tribune wrote that it was her presence that kept viewers "hooked" throughout the movie, elaborating, "Her character is complex and sympathetic and deserved to be explored even further. Instead the story revolves more around the relationship of the two sisters and Anna who is the typical, feisty, charming Disney heroine and her love trysts—instead of the alluring Elsa."[136]

The character was not devoid of criticism. Charlotte O'Sullivan from the London Evening Standard gave a more negative assessment of Elsa, saying that she "resembles one of those brittle mentors on The X Factor. Purple eyeshadow, tiny waist, kitten heels".[137] Anna Smith of The Guardian disliked that both Elsa and Anna were drawn with slender figures and large eyes as is typical of Disney princesses.[138] Slate's Dana Stevens wrote that "it's impossible not to thrill to Elsa's surging sense of power" but criticized the choice to illustrate her growing confidence by changing her appearance; Stevens further expressed concern that the switch from the character's modest coronation gown to "a slinky, slit-to-the-thigh dress with a transparent snowflake-patterned train and a pair of silver-white high heels" and a hairstyle that suggested "come-hither bad-girl seduction" was overly sexual.[139] Christy Lemire compared Elsa to Carrie White, another well-known fictional female who unleashes magical powers when agitated.[140]

Idina Menzel also received praise for her singing, with Amon Warmann of Cine Vue saying her voice "positively soars in these musical ballads".[141] Reviewers frequently focused on her performance of "Let It Go", described by Entertainment Weekly's Marc Snetiker as "an incredible anthem of liberation" in which Elsa decides to no longer fear her powers.[142] Linda Barnard from The Star commented that Menzel "can shatter icicles with her powerful voice".[143]

Matt DeTruck of The Rochester City Newspaper wrote, "Menzel should be credited for providing as much power and passion to this performance as she did in her most famous role."[144] Donald Clark of Irish Times added, "Elsa's flight to the glaciers triggers a song that, in its defiant paean to self-reliance, could play comfortably beside camp showtune anthems such as I Am What I Am and Don't Rain on My Parade. The opening and closing choruses of Let It Go end with a sly, spat-out refrain: 'The cold never bothered me anyway!' You go, girl."[145] Nasim Asl of The Oxford Student continued, "Menzel, especially, steals the show with her performance of 'Let It Go'. Her Wicked-esque belting out works perfectly with such an incredible animated sequence—the building of the ice castle really demonstrates the prowess of Disney animation, and results in, arguably, one of the most spectacular power ballads seen by any animated character, ever."[146]

Frozen has been used to promote mental health awareness for children.[147][148][149] Elsa's storyline, more specifically, gave young and old audiences alike a glimpse into what it is like to battle mental illness, while delivering powerful messages of acceptance, empowerment and hope.[150] Jay Boll described Frozen as "a story of emotional dysregulation", with Elsa being the perfect metaphor for mental illness. "For the first time in a Disney animated feature, the villain is really the enemy within. Frozen has a minor bad guy whose true colors do not show until late in the story but the real antagonist is Elsa herself, as she battles with her inner demons."[151][152]

Psychologist Nadia Ali of The Washington Post states that Elsa's behavior was strongly identical to her patients, trying to control and hide the evidence of their struggles for mental health – and the loneliness they often feel in doing so. "She [Elsa] sits slumped against the door of her room, forlorn and in despair... In this particular shot, Elsa and her bedroom are colored in dark shades. She sits alone with her demons after having tried unsuccessfully for most of her life to control and hide her powers, a task which has isolated her and torn her family apart."[153]

"Self-isolating, immobilized by the weight of personal expectations, and largely unable to experience joy, Elsa is the Anxious Girl’s heroine", stated Jenny Singer of Glamour magazine. "Cinderella is an indentured servant, Moana is tasked with saving her people from mass starvation, and Belle is both a kidnapping victim and an adult literacy instructor, but they each maintain the cheeriness of Mrs. Maisel after an extra-large cold brew. That’s the way some people function, and how nice for them! But... Elsa is the queen of feeling fear without succumbing to its darkness. She doesn’t conquer her fear. She doesn’t vanquish it. She lives with it."[154]

In December 2013, Elsa and Anna were both nominated for Best Animated Female by the Alliance of Women Film Journalists, with only Anna winning the award, a few weeks later.[155] Elsa won all three awards out of three nominations at the 2013 Visual Effects Society Awards, including Outstanding Animated Character in an Animated Feature Motion Picture, Outstanding Created Environment in an Animated Feature Motion Picture for her ice palace, and Outstanding FX and Simulation Animation in an Animated Feature Motion Picture for her blizzard.[39][156] Her signature song, "Let It Go", won Best Original Song at the Academy Awards,[157] a Grammy Award, the Phoenix Film Critics Society Awards[158] and the Critics' Choice Awards,[159] and also received Golden Globe Award,[160] the Satellite Awards,[161] the Broadcast Film Critics Association Award,[162] and the Houston Film Critics Society Award nominations.[163]

Time ranked Elsa as the most influential fictional character of 2014.[164]