electronic commerce
Marketing
Business
Examples of electronic commerce in the following topics:
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Effects of Technology on Services
- Pay Pal, the online payment service owned and operated by eBay clearly illustrates how technology has streamlined and improved commerce.
- Technologies such as mobile commerce,electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, e-mail, mobile applications, social media, telephones and automated data collection systems are commonplace and the new normal for the business world.
- Electronic commerce usually accesses the World Wide Web at least once in a transaction's life-cycle, although it is more likely to be used multiple times and via multiple channels during the process.
- Contemporary electronic commerce involves everything from ordering "digital" content for immediate online consumption, ordering conventional goods and services, and "meta" services to facilitate other types of electronic commerce.
- Data integrity and security are very hot and pressing issues for electronic commerce.
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Nonstore Retailers
- The non-store distribution channel can be divided into direct selling (off-premises sales) and distance selling, the latter including all forms of electronic commerce.
- Electronic commerce includes online shopping, Internet trading platforms, travel portals, global distribution systems, and teleshopping.
- E-commerce is growing by leaps and bounds, as consumers become more comfortable with the concept and their options increase.
- E-commerce sites now cover almost every nook and cranny of the retail space.
- With all the e-commerce growth comes interesting trends relating to consumers becoming more comfortable with making purchase on their mobile phones and tablets.
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Internet Retailers
- Online retailing is a form of electronic commerce where consumers directly buy goods or services from a seller using the Internet.
- Online retailing is a form of electronic commerce whereby consumers directly buy goods or services from a seller over the Internet without an intermediary.
- With the onset of the Internet and e-commerce sites, which allow customers to buy tickets online, the popularity of this service has increased.
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E-Business Strategy
- The term electronic business (commonly referred to as E-business or e-business) is sometimes used interchangeably with e-commerce.
- In fact, e-business encompasses a broader definition that includes not only e-commerce, but customer relationship management (CRM), business partnerships, e-learning, and electronic transactions within an organization.
- In practice, e-business is more than just e-commerce.
- While e-business refers to a strategic focus with an emphasis on the functions that occur using electronic capabilities, e-commerce is a subset of an overall e-business strategy.
- In e-commerce, electronic (i.e., online) purchasing and ordering can be enhanced by the use of automated online assistants like this.
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Organizational Online Buying
- Business to business commerce, manufacturers, wholesale-retail relationships, suppliers, vendors; all cogs in in the wheel of industry, were among the first to embrace online services and reap the rewards.
- Electronic commerce methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
- Functions such as electronic purchasing and supply chain management, processing orders electronically, handling customer service, and cooperating with business partners are everyday ocurrances and must be streamlined and efficient.
- Describe how electronic commerce has helped streamline B2B and B2C marketing strategies
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Current U.S. Trade Agenda
- The emergence of electronic commerce also is opening a whole new set of trade issues.
- In 1998, ministers of the World Trade Organization issued a declaration that countries should not interfere with electronic commerce by imposing duties on electronic transmissions, but many issues remain unresolved.
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Selling to Consumers
- B2C e-commerce involves customers gathering information and purchasing either physical or information goods over an electronic network.
- Business-to-consumer (B2C) e-commerce, or commerce between companies and consumers, involves customers gathering information; purchasing physical goods (i.e., tangibles such as books or consumer products) or information goods (or goods of electronic material or digitized content, such as software or e-books); and, for information goods, receiving products over an electronic network.
- It is the second largest and the earliest form of e-commerce.
- This type of e-commerce is characterized by the growth of electronic marketplaces and online auctions, particularly in vertical industries where firms/businesses can bid for what they want from among multiple suppliers.
- B2C e-commerce makes up a smaller portion of the market share of e-commerce compared to B2B, and appears to be shrinking in comparison.
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Selling to Businesses
- B2B e-commerce is the type of e-commerce that deals with relationships between and among businesses.
- Business to business (B2B) e-commerce is simply defined as e-commerce between companies.
- This is the type of e-commerce that deals with relationships between and among businesses.
- About 80% of e-commerce is of this type, and most experts predict that B2B e-commerce will continue to grow faster than the business to consumer (B2C) segment.
- Explain the impact of technological advances on business to business (B2B) commerce
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Scatter Plots
- From an article in the Wall Street Journal: In Europe and Asia, m-commerce is popular.
- M-commerce users have special mobile phones that work like electronic wallets as well as provide phone and Internet services.
- Let x = the year and let y = the number of m-commerce users, in millions.
- (a) Table showing the number of m-commerce users (in millions) by year.
- (b) Scatter plot showing the number of m-commerce users (in millions) by year.
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Alternative Arrangements
- Consumer-to-consumer commerce is the completion of transactions between private individuals or consumers.
- The increased use of consumer-to-consumer transactions can be directly related to the growth of electronic, online marketplaces.