Prosocial Behavior and Altruism
Voluntary behavior with the intent to help other people is known as prosocial behavior. Specifically, altruism is the desire to help others even if the costs outweigh the benefits of helping. For example, news accounts of the 9/11 terrorist attacks on the World Trade Center in New York reported that an employee in the first tower helped his coworkers make it to the exit stairwell and then went back into the burning building to help more people. In this case the costs of helping were great, and the hero lost his life in the destruction (Stewart, 2002).
Psychological Perspectives on Altruism
Social-Exchange Theory
The social-exchange theory argues that altruism only exists when the benefits outweigh the costs—i.e., when your behavior helps you even more than it helps the other person. The theory is based on the idea that all human relationships are formed through the use of this subjective cost-benefit analysis and the comparison of alternatives. The potential benefits from a relationship can be tangible, such as food, money, gifts, or housing. They can also be intangible, like support, love, fun, and companionship. According to the social-exchange theory, when the risks or costs of a relationship outweigh the benefits, the relationship is abandoned or ended.
The Empathy-Altruism Hypothesis
The empathy-altruism hypothesis states that psychological altruism does exist and is evoked by the empathic desire to help someone who is suffering. People with empathic concern help others in distress even when exposure to the situation could be easily avoided, whereas those lacking in empathic concern avoid helping unless it is difficult or impossible to avoid.
Altruism
Helping the homeless can be an example of empathic altruism or social responsibility—the helper doesn't get anything in return.
Empathic concern is thought to emerge in later developmental years, though research indicates that children as young as two years of age are able to interpret the psychological and affective states of others, and have some access to the knowledge of how to alleviate emotional discomfort. Developmental psychologists suggest that both personal disposition (temperament) and social context contribute to individual differences in empathic concern.
Reciprocity
Reciprocity involves an exchange of positive actions between people. It is the give and take in relationships. We contribute to relationships, but we expect to receive benefits as well; we want our relationships to be a two-way street.
Reciprocal actions are important to social psychology as they can help explain the maintenance of social norms. The human tendency toward reciprocity is so strong that a person will feel obligated to return a favor regardless of whether they like the person who originally gave the favor, and even if they did not want the favor.