Section 1
Understanding Listening
Book
Version 5
By Boundless
By Boundless
Boundless Communications
Communications
by Boundless
3 concepts
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The Importance of Listening
Listening is an active process by which we make sense of, assess, and respond to what we hear.
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Listening and Critical Thinking
Critical thinking skills are essential and connected to the ability to listen effectively and process the information that one hears.
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Causes of Poor Listening
Listening is negatively affected by low concentration, trying too hard, jumping ahead, and/or focusing on style instead of substance.