empathy
(noun)
The intellectual identification of the thoughts, feelings, or state of another person.
Examples of empathy in the following topics:
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Learning to Listen
- The listener should show empathy and concern for the person communicating.
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Servant Leadership
- Empathy: Servant leaders identify with and show concern for the needs of followers.
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Ethics Training
- Adam Smith terms this balance "proportionality," which we can achieve in empathy.
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Considering Cultural and Interpersonal Differences
- Empathy – Trying to understand the views and feelings of others from their perspective is important in all forms of management, but particularly relevant when differences in cultures are present.
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The RATER Model
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Gender and Diversity
- The greatest takeaway here should be the power of empathy.
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Barriers to Organizational Diversity
- Solving communication issues requires self-monitoring and empathy.
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The Role of the Manager in an Evolving Organization
- Transparency and empathy are integral to making employees aware of and comfortable with the changes taking place.
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Interpersonal Skills of Successful Managers
- Empathy, self-reflection, situational awareness, and charisma all play integral roles in communicating effectively and positively.
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Types of Organizational Culture
- The values of charity, understanding, empowerment, and empathy would be deeply ingrained within the organization.