2012 United Kingdom fuel crisis

The Cabinet Office Minister, Francis Maude, called upon both the Unite union, who was balloting for a drivers' strike at seven fuel distribution firms, to seek an agreement with distribution companies via ACAS.[2] The Unite Union's rep's argued that the outsourcing in the haulage industry has triggered relentless pressure on cutting costs, with firms likes of Asda, Shell and Esso all contracting out their deliveries to low quality rivals.[2]

The Government said preparations were underway, the army tanker fleet was put on standby as petrol tanker drivers at 5 of the 7 firms voted on strike action.[2]

The Petrol Retailers Association, whose membership represents more than 5,500 petrol stations, said that it knew nothing about any form of planned government contingency plans and was advising members to keep fuel levels high. The group's chairman, Brian Madderson told the BBC: "We have had no word from the Department of Energy and Climate Change whatsoever."[2]

Ministers consider plans to train up military personnel to ensure that fuel supplies are maintained at a cabinet meeting.[1] Confused statements from UK Prime Minister David Cameron, Cabinet Minister Francis Maude,[9] and later poor quality/alarmist media coverage lead to tens of thousands of motorists panic buying in Banbury, Christchurch[10] and Crawley.

By midday, Francis Maude had told drivers that they should make sure they have enough fuel in their vehicles and "maybe a little bit in their garage as well in a jerry can". However, both the AA and fire-fighters have now called on him to withdraw the advice, because of the risk of explosions in garages.[12] The shadow transport secretary, Maria Eagle, warned of a danger of panic fuel buying, as did the AA after the government urged motorists to be ready for a strike-induced shortage.[1] The AA also warned of the danger of panic-buying. Andrew Howard, its spokesman, said: "If people begin panic-buying we could well have shortages in fuel even before the strike.".[13] As the day progressed there were scenes of long queues at petrol pumps in Liverpool,[12] Preston[12] and Kent,[12] while pumps ran dry in Wilmslow in Cheshire[12] and Llandudno Junction in North Wales.[12]

Some garages capped individual sales to stretch reserves, by using methods such as a 25-litre or £20 maximum spend on any one purchase.[14]

Other forecourts had introduced 'minimum spend' rules of £35, to try to prevent motorists who have a half-full tank from filling up again, as well as to turn an extra profit in a time of crisis.[14]

That morning David Cameron told a press conference that the fuel tanker drivers' strike has no justification and was part of a supposed Labour party plot to undermine his government.[13]

Later on BBC Radio 4's World at One, Maude denied that he had earlier told people to fill jerry cans.[13]

Petrol ran low in some Dorset, Hertfordshire and Herefordshire forecourts.

Petrol Retailers Association said petrol sales increased by more than 170% and sales of diesel were up by almost 80%.[15] Babu Jha, manager of MPK Filling Station in Leicester's Dysart Way, said on the 29th: "We have been really busy, probably three times as much as usual. People seem to be panicking." as demand rose heavily in Leicester.[16] The Aintree forecourt attendant Farhaan Mohammed, 21, said expected petrol to have run out by the end of trading and that there was no guarantee from Esso of more fuel.[17] Worried motorists in Crawley and Horley queued for petrol.[11]

The Texaco garage in Telscombe Cliffs ran out of fuel and customers began rowing outside the petrol station at Asda in Hollingbury after accusations of queue jumping, as the stretched from the forecourt in to Carden Avenue.[18]

Taxi drivers reported long petrol queues in Clarence Place, Corporation Road and parts of Maindee in Newport. ABC Taxis told drivers to top up amid fears stations would sell out.[19]

A van driver in Leeds said he had to wait for 30 minutes to get fuel, while a forecourt on the outskirts Harrogate had run out of fuel by 11.30am.[20]

Retail store Halfords reported "high" sales of fuel cans. Sales of all cans have soared by 225% compared with this time last year, with motorists buying in "the thousands", while sales of jerry cans are up by more than 500%.[20]

The Energy Secretary, Ed Davey urged motorists to "Keep tanks two-thirds full, but don't panic.".[21]

The London Fire Brigade urged businesses to place legal warnings on websites and petrol cans.[20] Chief Inspector Nick Maton of Dorset Police warned motorists not to panic.[19]

That morning, Crawley's MP, Henry Smith said to the local newspaper's reporters that he supported the Government was right to warn people to prepare for a potential fuel strike,[11] backed up France's Maude's advice (despite criticism that it caused panicked queues of spooked drivers and shortages at several petrol pumps).[11] He also condemned the Labour Party's funding by the Trades Unions and accused the tanker drivers of being "lazy fat cats".[11]

Later, the Government and national media went on to claim that the panic buying had led to an incident in which a woman from Moorgate, in Acomb,[22] near York was badly burned at home, when petrol ignited as she transferred it between containers in her kitchen on 30 March.[15] The North Yorkshire Fire and Rescue Service issued a warning online and on Radio 5 over the storage of petrol.[23]

Diesel ran out in Banbury and Adderbury. Petrol and diesel both ran out in Hammersmith Bridge in South Shields and Newcastle upon Tyne.[15] Long queues occurred in several places such as Banbury, Crawley and Gateshead in N.E. England.[24]

Police in southwest England asked many petrol stations to close temporarily amid violent and desperate panic buying by hysterical and fear-crazed motorists (A phenomenon called 'fuel rage' by police and forecourt staff).[24] Later that evening the Tesco filling station at Inshes, Inverness, finally ran out of fuel.[7] Motorists in Crawley and Horley queued for petrol.[11]

By mid-day the Unite's leadership ruled out Easter fuel strikes and negotiations were started at ACAS.[15] and talks were planned for the next week.[24][25][26]

Morrisons in Freemen's Common, Leicester, and Asda at Fosse Park, used supermarket staff to act as marshals in an attempt manage motorists panicked motorists pumps. The Shell garage on the A6, near Leicester Racecourse, by midday and Tesco filling station in Hamilton, near Leicester, was out of both petrol and diesel by the evening, with later reports of several other stations exhausting their supplies. Queuing also occurred at the Shell Trocadero in Uppingham Road, Leicester.[16]

300 Army personnel were eventually trained to drive fuel tankers and were placed on standby to help maintain essential supplies.[1]

During the middle of the day London's Mayor, Boris Johnson called for the creation of a National Emergency Plan.[23]

Labour peer Lord Harris called for Francis Maude to resign in the wake of Diane Hill burning herself.[27]

The UK Petroleum Industry Association described fuel crisis as "self-inflicted insanity and condemned the Department of Energy's poor handling of the crisis.[27] Several business leaders also said in a press release late that evening,[28] warning that a strike would destroy the economy, cause a recession, and close small businesses.[28]

The government told people via the Department for Energy and Climate Change web page to stop panic buying after the Unite union ruled out a strike over Easter.[29]

There was still little sign of the situation easing as drivers formed queues of up to half a mile at those filling stations still holding supplies. Many forecourts were rationing drivers to as little as £10 each,[29] while others imposed a minimum spend of £25.[29] A Cornish garage even refused to serve anyone who was "not local" after the owner decided to turn away holidaymakers in favour of regular customers and account holders as supplies in Cornwall began to dry up.[29]

Trade at Banbury's Texaco and Adderbury's Esso had slackened, but were still out of diesel. Some afternoon queues and shortages at the petrol stations in Leeds, Tonbridge in Kent, Egham, Bromley in south-east London, Finchampstead in Berkshire and St Albans.[30] PCSOs manned the pumps at Esso Tesco Express petrol station on Soundwell Road, Bristol.[31]

Evening demand for fuel appeared to be dropping, with unleaded petrol sales down from 172% above normal on Thursday to 57% above normal on 30th, according to independent retailers' group RMI Petrol.[30] Diesel sales were down from 77% above normal on 29th to 29% above normal on the 30th.[30] The AA estimated that one in five stations ran out of fuel that day.[14]

A BP spokesperson stated that there had been a reduction in demand on the forecourts but some were still low or had completely run out of stock and were awaiting deliveries.[30]

Motoring organisations also warned of a 2-3-day backlog as tanker crews attempt to refuel petrol stations.[30]

Several Labour MPs have also called for the resignation of the Cabinet Office Minister Francis Maude over comments he made advising storing petrol in jerrycans.[30]

The planned strike was abandoned in the face of continuing talks at ACAS. The government introduces new taxes to make up for 'lost' tax revenue.[32]

Conciliation talks were planned between UNITE and Bosses at ACAS on 4 April according to an ACAS spokesperson.[33]

The RMI chairman, Brian Madderson, warning of a repeat of the previous week's fuel panic if talks failed.[33]

Talks continue at ACAS.

Talks began to break down between the Unite Union and bosses at the Acas summit.[34] A conference of 60 oil tanker drivers Unite's London headquarters rejected the proposals made by fuel distributors. The tanker drivers asked for the Health and Safety Executive and to create a tanker driver accreditation licence or "passport".[35]

A Unite spokesman said that 57.5% of members on a turnout of 79.5% voted for action short of strike in the union's re-ballot on the issue.[36]

Unite members voted by 51% in favour of the boss's proposals, which included the introduction of an industrywide accreditation covering health safety and training, a Unite said in a statement issued at its website.[37]

Unite chairwoman Diana Holland said the narrow vote would lead to no strike action taking place.[38]