Andhra Pradesh State Road Transport Corporation

Andhra Pradesh State Road Transport Corporation (abbreviated as APSRTC), officially Andhra Pradesh Raastra Roadu Ravaana Samstha, is the state-owned road transport corporation in the Indian state of Andhra Pradesh.[2] Its headquarters is located at NTR Administrative Block of RTC House in Pandit Nehru bus station of Vijayawada.[3] Many other Indian metro towns in Telangana, Tamil Nadu, Karnataka, Odisha, Yanam, Kerala, Maharashtra and Chhattisgarh are also linked with the APSRTC services.

View of PNBS bus stand from City Bus Port

ఆంధ్ర రాష్ట్ర రోడ్డు రవాణా సంస్థ
Andhra Pradesh State Road Transport Corporation
Native name
ఆంధ్ర ప్రదేశ్ రాష్ట్ర రోడ్డు రవాణా సంస్థ
TypePublic Sector Corporation under the Ministry of Transport of the State Government of Andhra Pradesh
IndustryPublic transport bus service
Founded11 January 1958 (1958-01-11) Hyderabad, Andhra Pradesh, India
FounderGovernment of Andhra Pradesh
HeadquartersRTC House, Vijayawada,
India
Area served
Andhra Pradesh
Chhattisgarh
Karnataka
Maharashtra
Odisha
Tamil Nadu
Telangana
Yanam (Puducherry)
Key people
ProductsBus transport, courier and parcel service
RevenueIncrease ₹130,600,000 (US$1.6 million)[1]
SubsidiariesAPSRTC courier and parcel service, TSRTC, APSRTC city buses
Websiteapsrtconline.in

History

APSRTC was formed on 11 January 1958 as per "Road Transport Corporations Act 1950". Earlier, it was a part of Nizam State Rail and Road Transport Department.[4] Consequent upon bifurcation of Andhra Pradesh state into Telangana and residual Andhra Pradesh, TSRTC is operated as a separate entity from 3 June 2015. APSRTC is working from Vijayawada (Pandit Nehru Bus Stand) as Headquarters for the state of Andhra Pradesh. APSRTC has a target to convert its entire bus fleet to electric buses - using both battery electric buses and fuel cell buses - by the year 2029.[5]

Administration

The organisation is divided into four zones with twelve Regional Managers. It has a total of 11,678 buses (government-owned 8964; hire on rental 2714)[6] operating in 44.15 lakh kilometers and has a total of 426 bus stations and 129 bus depots.[4] From 30 January 2019, all the APSRTC vehicles in the state are registered as AP–39, followed by "Z" and four digits.[7]

Types of services

APSRTC operates NON -OPRS, OPRS, Cargo Services

1) NON-OPRS - NON ONLINE PASSENGER SYSTEM

    These services are Non Reservation Short Distance Services. These services are operated from morning 4AM to night 9PM. Short Distance District and City Service's comes under this category.

    Services Operated Under NON - OPRS

    • Pallevelugu (Ordinary)
    • Ultra Pallevelugu (L.H / Fast Passenger)
    • Express
    • Saptagiri Express
    • Green Saptagiri ( Electric Vehicle )
    • Ultra Deluxe (Non - Stop Inter City Service)
    • Super Luxury (Non - Stop Inter City Service)
    • Indra A/C (Non - Stop Inter City Services)
    • City Ordinary ( City Service )
    • Metro Express ( City Service )
    • Metro Deluxe ( City Service )
    • Metro Luxury A/C (Non - Stop Inter City ) ( Airport Services )

    Facilities in NON - OPRS SERVICES:-

    1) Live tracking facility.

    2) Bus Time Table for Non Reservation Services.

    2) OPRS - Online Passenger Reservation System
    • OPRS - Online Passenger Reservation System

    Long distance Reservation Services comes under this category. These services are operated during day and night as Reservation Services . Mostly Ultra Deluxe, Semi Sleeper, A/C, Sleeper Classes comes under this category. More than 250 km distance these services are operated.

    Services Operated Under OPRS

    To Book APSRTC OPRS Services :- www.apsrtconline.in

      • Express
      • Saptagiri Express ( Services are available at TIRUMALA, TIRUPATHI, ALIPIRI, MANAGALAM, PUNGANUR, SATYAVEEDU, PUTTUR, CHITTOOR Depots )
      • Ultra Deluxe
      • Super Luxury
      • Indra A/C
      • Metro Luxury A/C
      • Garuda A/C
      • Garuda Plus ( Multi Axile A/C )
      • Amaravati ( Multi Axle A/C )
      • Dolphin Cruise ( Multi Axile A/C )
      • Star Liner ( Non A/C Sleeper )
      • Night Rider (Seater Cum Sleeper A/C )
      • Vennela Sleeper A/C

      Facilities in OPRS Services:-

      1) Reservation Facility.

      2) Live Bus Tracking Facility. Bus Time Table in Live Track App.

      3) Cargo Services

      To Book cargo Services :-

        These cargo services are rapid in APSRTC. These services are offered to public to transport bulk goods to their door step.

        DGT (Depot Goods Trucks) are used to transport bulk goods materials.

        Description of various Bus Types and Services

          1) Amaravathi (Multi Axle A/C)

          The brand name "Amaravathi" is named after capital city name of Andhrapradesh. Amaravathi Multiple Axle are A/C Buses operated as inter-city services. These buses are operated as night and day reservation services.

          Facilities:- Reservation, Live tracking facility is available for this services. Waterbottle, tissues are provided.

          Mangalam Depot AMARAVATI service to BHEL (HYD)

          2) Dolphin Cruise (Multi Axle A/C)
          Kadapa Depot Dolphin Cruise service
          Pulivendula Depot Dolphin Cruise service to Vijayawada

          Brand Name " Dolphin Cruise" is used after, the Dolphin Nose Hills in Visakhapatnam. These services are launched to Connect Visakhapatnam City from Main Cities in Andhrapradesh. These buses are the longest in length among all buses in APSRTC fleet. These buses are operated as inter-city night services and day services.

          Facilities:- Water bottle, newspaper, tissues are provided. Reservation, live tracking facilities are available for this services.

          3) Vennela (Sleeper A/C)

          Vennela Sleeper are air conditioner services operated by APSRTC. These services are long distance sleeper services. These fleet are operated during night traveling, for good relax sleeping. These buses are operated to major cities such as Chennai, Bengaluru, Hyderabad, Vijayawada, Visakhapatnam, Kakinada.

          APSRTC Vennela AC Service Tirupati - Hyderabad

          Facilities:- Waterbottle, napkins, reading lamp, wide and soft cushioned berths. Reservation facility, live tracking facility available.

          APSRTC VENNELA AC SLEEPER

          4) Night Rider (Seater Cum Sleeper A/C)

          These services operated by APSRTC are Sleeper Cum Seater A/C coaches. These buses are available with sleeper berths as well as seats. These buses are operated as Night Service to Most cities such as Hyderabad, Visakhapatnam, Vijayawada, Kakinada, Chennai, Bengaluru.[8]

          Facilities:-

          Reading Lamp, Soft Cushioned Berths & Seats, Waterbottle, Napkins, Blankets . Reservation Facility, Live tracking facility available.

          5) Star Liner (Non -A/C Sleeper)
          APSRTC STAR LINER Chittor - Hyderabad Service

          The brand name "star" refers to, (S)-Sleep (T)-Travel (A)-And (R)-Relax. These are Non A/C Sleeper Coaches . These are the first Non A/C Sleeper Coaches in fleet of APSRTC.These services are newly started in Month of November 2022.

          Facilities Soft Cushioned Sleeper Berths, 2+1 upper and lower berths, Reading lamps, Bed lamps, Pillos and Bed Sheets Provided. Reservation facility, Live tracking available.

          6) Garuda Plus (Multi Axle A/C)

          The facilities in this Garuda Plus is same as Amaravathi and Dolphin Cruise (Multi Axle A/C) Coaches.

          Present Status ( Replaced and Discontinued):- Now, this brand is replaced with Amaravathi and Dolphin cruise (Multi Axle) buses.

          Garuda (A/C)
          Mangalam Depot GARUDA service to Banglore

          These services are operated as Day and Night inter city Reservation services . These buses are operated to cities such as Visakhapatnam, Tirupati, Kakinada, Vijayawada, Hyderabad, Bengaluru.

          Facilities:- Semi Sleeper Seats, Soft Cushioned Seats. Reservation facility, Live tracking facility available.

          7) Indra (A/C)
          Kadapa Depot INDRA service to Banglore

          These A/C bus services are less costlier than Other A/C services in APSRTC. The fare of this service are much higher than super luxury and lower than Garuda (A/C) Services. These buses are operated as Night Reservation Services from main / small Towns to Major cities.

          APSRTC INDRA AC Kurnool - Tirupati

          Facilities:- Semi Sleeper / Rectilinear Seats. Reservation facility, Live tracking facility available.

          8) Metro Luxury (A/C)

          These are the A/C services operated Between major towns and cities as Inter City Services. These buses are operated as Airport Services, Reservation and Non - Reservation Intercity Services. Fare of this services are same as super luxury service Facilities:- Reservation Facility and Live Tracking Facility are available.

          Note:- Especially These services are operated between

          • Visakhapatnam to Srikakulam, Kakinada, Rajahmundry.
          • Vijayawada Autonagar to Ongole, Guntur, Bhimavaram.

          9) Super Luxury (Non A/C Seater)
          APSRTC Super Luxury Tirupati - Bangalore

          These Buses are operated as Night and Day Reservation Services Between Main Towns and Cities in Andhra Pradesh. These buses are Majority of fleet in reservation category of APSRTC . The fare of this buses are higher than Ultra Deluxe Services because It is comfortable. These are 2+2 Non A/C Service with Air Suspension Coach facilities.

          APSRTC Super Luxury Bangalore - Pulivendula

          Facilities:- Soft Cushioned Rectilinear Seats, Air Suspension Coach, TV facility. Reservation facility, live tracking facility available.

          10) Ultra Deluxe / Deluxe
          APSRTC Ultra Deluxe Kadapa - Tirupati NON STOP Service

          These buses are operated as Inter city Reservation services and Non reservation services . These Services are also operated as Non - Stop Services Between Major Towns and District Headquarters. These are 2+2 seating Non A/C services . The fare of this services are Much higher than Express and Pallevelugu (ordinary) services.

          Facilities:- 2+2 Semi Sleeper Rectilinear Seats, Reservation facility, live tracking facility.

          11) Express

          These services are operated as Inter city Services from Mandal Headquarters, District headquarters to main towns and cities in Andhra Pradesh. These Buses are 3+2 seating Non A/C services operated by APSRTC. Fare of this buses are Higher than ordinary "Palle velugu" services.

          12) Pallevelugu (Ordinary Service)

          The Brand Name "Pallevelugu" mean, "Palle- Village", "Velugu- light" (Light to Villages). These buses brings new light to villages in Andhra Pradesh by providing bus services to villagers to fulfill their needs. These are rural service offered by APSRTC. These buses are the Majority of number in APSRTC fleet. These services connects Mandals, Villages, Towns and District headquarters in Andhrapradesh.

          Eluru-Chintalapudi APSRTC bus near Janampeta
          Eluru-Chintalapudi PALLEVELUGU bus near Janampeta

          13) Ultra Pallevelugu (L.H Ordinary Service)

          These are Limited Halt (L.H) ordinary services offered by APSRTC. These services as similar to "Pallevelugu" Rural Bus service with Less number of stops. These services are introduced to skip towns and halts on bypass road junction's only. Fare of this services are between "Pallevelugu" and "Express" services fares.

          14) Saptagiri Express ( Green Saptagiri Electric )

          These are first Electric run buses in APSRTC fleet.This project was Implemented to "Go Green" in Tirumala Tirupathi Ghat Section. These buses are replaced In place of diesel buses, to reduce pollution in tirumala tirupathi route. These Buses are operated by APSRTC and Made by oelectra. InUpcoming days, Diesel Saptagiri buses will be replaced with Electric traction motors to over come the Pollution in Tirumala Tirupathi Ghat.

          These services are currently operating between:-

          1) Madanapally - Tirupathi - Alipiri ( Reservation Facility available )

          2) Kadapa - Tirupathi - Alipiri ( Reservation facility available )

          3) Nellore - Tirupathi - Alipiri ( Reservation facility available )

          4) Rambagicha Bus Stand ( Tirumala ) - Tirumala - Alipiri - Tirupathi - Tirupathi Airport

          5) Rambagicha Bus Stand ( Tirumala ) - Tirumala -Alipiri - Tirupathi - Vishunivasam ( Near Tirupathi Railway Station )

          Facilities:- Online Reservation facility avilable, Soft Cushioned Seats, Air Conditioner coach, Live tracking facility available.

          15) Saptagiri Express

          The brand "Sapthagiri" mean "Seven hills" of Tirumala Tirupati. These are express services operated along Tirumala ghat section to carry pilgrims to Tirumala temple from major cities and towns.

          Some of these services are operating to neighbouring states under reservation facility.

          Facilities:-

          Online reservation facility is available for :-

          Bengaluru, Chennai, Vellore, Kallakuruchi, Hosur, Dharmapuri, Krishnagiri, Kanchipuram, Tiruvannamalai towns which are located in neighbouring states.

          2) Live tracking facility is available.

          16) Metro Express ( City Service )

          These are Limited Halt (L.H) city express services operated on city routes as well as inter city L.H services.

          These services are less rushed due to limited bus passes provided to students and citizens, operating in cities such as Visakhapatnam, Vijayawada.

          17) City Ordinary ( City Service )

          These are the ordinary Services operated by APSRTC In major cities of Andhra Pradesh.[9] These city ordinary services are operated in Visakhapatnam, Vijayawada, Guntur, Tirupati as city ordinary services.

          These services are more rushed due to providing bus passes to students and all citizens and also servicing most bus stops.

          18) Metro Deluxe

          These are city express services operated as limited Halt (L.H) service. These buses are A/C and non A/C services operated in major cities to connect important areas and tourist spots in the cities. These buses are operated under JNNURM Scheme.

          Present Status :- Replaced and Discontinued These services are now replaced with "Metro Express" and "Metro Luxury" services.

          19) DGT ( Depot Goods Truck )

          These services offered by APSRTC to carry parcels, couriers, goods and bulk materials. These services can be booked and utilised by public for shifting their goods and valuables. Every bus depot in APSRTC having one DGT Bus. These Services having door step cargo delivery facility.

          Performance and earnings

          As of March 2019, the organisation had gross earnings of ₹5,995 crores, and with an accumulated loss of ₹6,445 crores.

          • APSRTC was first State Transport to introduce Hi-Tech Luxury Buses in government bus sector.
          • APSRTC was the first state transport to introduce cargo services and computized system in all depots.
          • APSRTC was the first state transport to introduce Live Bus tracking facilities for 15000 Buses. ( In District and City Services )
          • GPS (Global positioning system) is fixed in all types of buses.[10] AIS 140 model, GPS devices are used for live tracking of buses.[11]
          • First to Introduce Digital Payments, QR - PAYMENTS using E - POS machines for ticketing across entire State.
          • First to Introduce Vehicle Tracking System ( VTS ) & Passenger Information Systems ( PIS ).
          • First to Introduce Door Step Cargo Services.
          • First to Introduce Online Booking for Cargo. ( Phase - 1 VIJAYAWADA - VISAKHAPATNAM available ).

          Depots

          APSRTC has 129 depots across the state. All the 129 depots are 100% computerized.

          APSRTC bus depots across Andhra Pradesh state

          List of Depots in APSRTC

          Zones

          APSRTC having 4 Zones . Maintenance and refurbishment of buses are carried out here. These Zonal workshops having High technology featured equipment for maintenance and refurbishment of buses.

          Regions

          APSRTC having 12 regions across the state. Following are the 12 regions of APSRTC.[12]

          Passenger Amenities and Mobile App's from APSRTC

          Mobile App / web Page to Book (OPRS) Reservation Ticket
          • Mobile app and web portal for Online Reservation is designed and provided for passengers to book tickets on one's Phone.
          • Reservation counters are also provided at bus stations.
          • Reservation Tickets can also Book through ATB Agents.
          • This feature reduce Crowd at reservation conters, regulates money retail issues
          • This makes passengers more ease to Book tickets on one's Phone.

          APSRTC Live Track App / Web Page for Passengers
          • APSRTC LIVE TRACK[13] is an APP offered by APSRTC, for live tracking and live location of buses.
          • This APP Came into Commence in 2015 for OPRS services and later extended to NON - OPRS Services.
          • This future helps passengers to get live Location of buses on electronic maps (Google Maps, OpenStreetMap), which was designed in APP and Web Page.
          • Bus live tracking facility is Provided for NON -OPRS and OPRS Bus Services.
          • Passengers can estimate the arrival and Departure of Buses to Bus stand and Bus stops enroute .
          • Backend servers are used for control of this Bus live tracking feature.
          • This feature is Mostly used by Remote villages to know about District ordinary Services.
          • Submit of feed back on Bus condition, Diver and Conductor Behaviour, Women Safety, Breakdown, Report Accident features are provided.
          • Passengers can interact with Depot managers, Regional managers, Zonal managers by phone numbers provided in the app .
          • Passengers can search and locate nearby Bus stops using the GPS location of their phone .

          Amenities Provided for Passengers at Bus Stands/Stations
          • All the bus station across the state are modified under State of Art and passenger amenities are provided such as Dormitories, Waiting longues, Shops and Stalls, Drinking water facilities.
          • Public Toilets under Swach Bharat Mission are Provided for Passengers.
          APSRTC city bus stand at PNBS Vijayawada

          APSRTC Digital Payments
          • APSRTC Is implementing Digital Payments in OPRS and NON - OPRS buses.
          • Android E-POS Machine's (Electronic Point of Sale) are provided to APSRTC Staff.
          • Payment of tickets can be done through Google pay, Phone pay, Paytm using the QR Code generated in EPOS Machine, for from & to Bus Stops.
          • Digital Payments in Cargo Booking.
          • Credit & debit card Payments.
          • RFID Bus pass scanning.
          • Call center.[14][15]
          • Command Control Centre (CCC).
          • Booking of Non reservation bus tickets and generation of QR code
          • Issuing E-PoS Machines for offline Bus ticket generating using QR, Bus Tracking and live location.
          • Replacement of Existing TIM Machines and Providing E-Pos machines for seamless Connectivity.

          Awards and achievements
          • It entered the Guinness Book of World Records on 31 October 1999, with 22,000 buses making it the largest bus fleet in the world.[16][17]
          • Highest km/L (Kilometers per liter) fuel efficiency for 2011–12 – Mofussil services and Vijayawada (urban division)[18]
          • Best Road Safety record for 2012–13[18]

          Andhra Pradesh State Road Transport Corporation has a number of firsts to its credit in India.[4]

          • First to nationalize passenger Road Transport Services in the country – 1932
          • First to introduce long-distance night express services
          • First to introduce A/C Sleeper, Hi-tech, Metro Liner, Inter-City Services and Metro Express
          • First to introduce depot computerisation – 1986
          • First to appoint Safety Commissioner for improving the safety of passengers
          • All 126 depots in the state are computerized
          • Reservation of tickets on telephone and door delivery of tickets
          • Award from The Indian Express in digital technology to category of enterprise application. This is fifth award in a row for APSRTC in this category event held in Kochi on 25 February 2023.

          See also

          References
          1. "Andhra Pradesh State Road Transport Corporation : At a Glance" (PDF). Apsrtc.ap.gov.in. Retrieved 12 February 2022.
          2. Varma, P. Sujatha (10 June 2019). "AP State Road Transport Corporation merger happening sooner than expected?". The Hindu. ISSN 0971-751X. Retrieved 10 June 2019.
          3. "Naidu to open RTC block today". The Hans India. Retrieved 18 April 2017.
          4. "Profile". Andhra Pradesh State Road Transport Corporation. Archived from the original on 15 March 2015. Retrieved 18 March 2015.
          5. "Andhra Pradesh state electric mobility policy" (PDF). CEEW. 8 June 2018.
          6. "APSRTC – Profile". apsrtc.gov.in. Archived from the original on 30 September 2018. Retrieved 26 February 2018.
          7. "New 'AP 39' code to register vehicles in Andhra Pradesh launched". The New Indian Express. Vijayawada. 31 January 2019. Archived from the original on 28 July 2019. Retrieved 9 June 2019.
          8. V, Kamalakara Rao (26 March 2019). "APSRTC adds 2 Night Rider buses to fleet". The Times of India. Visakhapatnam. Retrieved 8 June 2019.
          9. "Types of Coaches of A.P.S.R.T.C." A.P.S.R.T.C. Archived from the original on 26 April 2017. Retrieved 25 April 2017.
          10. "Naidu launches bus-tracking system". The Hindu. 6 February 2004. ISSN 0971-751X. Retrieved 18 April 2020.
          11. "APSRTC to upgrade live tracking system in buses". The Times of India. 28 November 2019. Retrieved 14 April 2022.
          12. "REGIONAL MANAGERS". www.apsrtc.ap.gov.in. Retrieved 14 April 2022.
          13. "అరచేతిలో ఆర్టీసీ సమాచారం". Sakshi (in Telugu). 12 September 2019. Retrieved 14 April 2022.
          14. "ఏపీఎస్ ఆర్టీసీ గుడ్‌న్యూస్.. ప్రయాణికులకు నో టెన్షన్, దేశంలోనే తొలిసారి". Samayam Telugu (in Telugu). Retrieved 14 April 2022.
          15. "APSRTC To Soon Implement One-Stop Ticketing App For Commuters Convenience". Sakshi Post. 7 March 2021. Retrieved 14 April 2022.
          16. "RTC heads for split amid fears, anxiety". The Hindu. Vijayawada. 1 December 2014. Retrieved 18 March 2015.
          17. "Largest Fleet of Buses". Worldrecordholdersclub. 1 December 2012.
          18. "APSRTC awards and achievements" (PDF). Andhra_Pradesh State Road Transport Corporation. 7 July 2014. Archived from the original (PDF) on 21 February 2015. Retrieved 18 March 2015.
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