Cheryl Bachelder

Cheryl Bachelder (born 1956) is an American businesswoman who was Interim CEO of Pier 1 Imports and was previously CEO of AFC Enterprises, the parent company of Popeyes Louisiana Kitchen, from 2007 to 2017. She was president of KFC from 2001 to 2003.[1][2]

Biography

Bachelder grew up in a Christian family. She received a bachelor of science (1977) and master of business administration (1978) from the Kelley School of Business at Indiana University Bloomington.[3][4][5] From 1978 to 1992, Bachelder served in a number of brand management positions in the consumer products industry, at Procter & Gamble, Gillette and RJR Nabisco.[6][7]

Bachelder put her career on hold several times to be a full-time mother and homemaker.[7] She returned to business in 1995, working as senior vice president of marketing and product development for Domino's Pizza until 2000. In 2001, Bachelder left Domino's to join Yum! Brands as president of the international fried chicken restaurant chain KFC, formerly Kentucky Fried Chicken.[7][8] Two years later, she was fired, based on what she herself describes as "'mediocre' performance".[1][2]

In 2006, Bachelder joined the board of directors of AFC Enterprises, the owner of the restaurant chain that was then called Popeyes Chicken & Biscuits. The next year, the board elected her chief executive officer, a post she held until the chain's purchase in March 2017.[9] At the time she was hired, Popeyes had shuffled through four CEOs in the previous seven years, and relationships with franchisees had become strained.[8][9] Bachelder led Popeyes, which she rebranded as Popeyes Louisiana Kitchen, through ten straight years of growth, with top line restaurant sales rising by 45 percent and restaurant operating profit more than doubled.[10] Popeyes' stock rose in value from $15 to $79 per share, alongside consistent increases in same-store restaurant sales, during her tenure.[11]

Bachelder authored a book, Dare to Serve: How To Drive Superior Results While Serving Others, about servant leadership, the management philosophy she claimed to follow during her years in business.[12][13] She identifies as a Christian and is pro-life.[14]

References

  1. Johnson, Whitney (July 18, 2016). "Popeyes' Cheryl Bachelder: Cooking Up Success After Failure". Forbes.
  2. Shana Lebowitz (December 11, 2016). "The CEO of Popeyes says one of her biggest professional successes 'would not exist' if she hadn't been fired earlier in her career". Business Insider. Retrieved July 29, 2017.
  3. twotenmag article on Bachelder
  4. Bachelder, Cheryl (January 2, 2011). "The Boss; Music and Fried Chicken". The New York Times. Retrieved July 29, 2017.
  5. The Princeton Review. The Best 295 Business Schools, "Indiana University – Bloomington: Kelly School of Business", 2016 Edition, New York, Penguin Random House, 2015, p. 238 ISBN 9781101881965.
  6. Goodreau, Jenna (January 7, 2013). "Popeyes CEO To Women: Don't Waste Time Trying To Fit In". Forbes. Retrieved July 29, 2017.
  7. Bachelder, Cheryl. "How Did I Get Here?". Bloomberg. Retrieved July 29, 2017.
  8. Jargon, Julie (March 9, 2014). "At Popeyes, Recipe for a Turnaround". The Wall Street Journal. Retrieved July 29, 2017.
  9. Bachelder, Cheryl A. (October 2016). "The CEO of Popeyes on Treating Franchisees as the Most Important Customers". Harvard Business Review. Retrieved July 29, 2017.
  10. Solomon, Brian (November 5, 2014). "KFC Killer: How Popeyes Reinvented Itself To Win The Fried Chicken War". Forbes. Retrieved July 29, 2017.
  11. Maze, Jonathan (March 2, 2017). "Cheryl Bachelder to step down at Popeyes". Nation's Restaurant News. Retrieved July 29, 2017.
  12. Goudreau, Jenna (April 3, 2015). "The CEO of Popeyes says the greatest leaders possess these 2 traits". Business Insider. Retrieved July 29, 2017.
  13. Bachelder, Cheryl (16 March 2015). Dare to Serve: How to Drive Superior Results by Serving Others. San Francisco: Berrett-Koehler Publishers. ISBN 978-1626562356.
  14. Green, Emma (2020-08-07). "The Anti-Abortion-Rights Movement Prepares to Build a Post-Roe World". The Atlantic. Retrieved 2021-04-04.
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