MagtiCom

MagtiCom logo, 2016-present

• September 22, 1997 – the first commercial call was made from the MagtiCom network;
• 2001 – the first GPRS call was made as a result of constructing the GPRS network;
• 2005 – Bali – the youth brand of MagtiCom was launched;
• 2005 – MagtiCom became the owner of the operational license of CDMA 800  MHz standard;
• 2006 – as a result of deployment the 3G network, the 3G services such as video call, mobile TV and high-speed internet were launched;
• 2008, April – MagtiCom launched Magti Fix – the CDMA- Magti Fix was a wireless fixed telephone service based on CDMA 450 (operating on 450 MHz frequency band). In 2022 (July 29), the Magti Fix service was canceled.
• 2009 – MagtiCom, on the commission of the Ministry of Education and Science of Georgia, launched, within the frame of creating the United Educational Network, the project of internatization of all the resource centers and public schools of Georgia. Having completed the layout of the network ahead of time and activated over 2,150 public schools and resource centers therein, MagtiCom has started and proceeds with rendering service to those schools and centers;
• 2010 – MagtiCom launched Bani – the third mobile brand;
• 2012, January – MagtiCom launched service MagtiSat, the first operator of satellite broadcasting in Georgia and South Caucasus region providing TV service to any point in the country. In 2022 (December 31), the MagtiSat service was canceled;
  

  Magti GSM's first logo, used from 1996 to 2006.
• 2013, December – MagtiCom offered 3 new movie channels of its own production dubbed in Georgian to the customers: Magti Hit, Magti Kino and Chveni Magti;
• 2015, February 1 – MagtiCom launched the 4G/LTE network covering the 92% of the populated and controlled territory of Georgia;
• 2016, May 30 – MagtiCom, Ltd. and Caucasus Online LLC signed the purchase contract of operational assets;
• 2016, May 31 – First in the telecommunications market of Georgia MagtiCom offered the 4.5 LTE-Advanced network;
• 2016, August 1 – MagtiCom started to provide the fiber-optic internet, internet television (IPTV), fixed telephony to the retail market and hosting service, whereupon it officially became the first company in the Georgian market providing full communications service – mobile and fixed telephony, internet and television.[4]
• 2016, November 21 - MagtiCom and Deltacom have signed the Contract of purchasing the 100% share of Deltacom;
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  Magti's second logo, used from 2006 to 2020.
  Since November, 2017 Magticom is the market leader ISP operator in Georgia;
• 

  Magti's current logo since 2020.
  According to the March 2019 statistics from the Georgian National Communications Commission, MagtiCom continues to top the charts for fiber-optic internet, television (broadcast transit), and mobile telephony;
• 2018, May 2 - First in the telecommunications market of Georgia, MagtiCom launched VoLTE (Voice over Long Term Evolution) technology;
• 2019, March 18 - Magti TV Play – TV APP for smartphone;
• From August 1, 2019, newest technologies in Georgia for the first time – eSIM by Magti!
• 2020, On August 13, MagtiCom has started testing the 5th generation technology.
• 2020, on September 22 Magti logo has been changed.
• 2021, On February 12, umlaut, the global consultancy company recognizes Magticom network as the “Best in Test” in Georgia.

MagtiCom subscribers started to enjoy the WAP-based internet as far back as 2001, while in 2002 the Company offered the GPRS-based internet soon followed by HSDPA, HSPA and HSPA+ technologies. Since 2015 MagtiCom has been offering 4G LTE internet, while since May 2016 – LTE Advanced network.

According to the data of the Georgian National Communications Commission, MagtiCom enjoys the highest index of internet usage.[6]

Fiber-optic internet is provided via the fiber-optic network.

According to the official data, MagtiCom is leading ISP operator, with 506,566 internet subscribers as of August 2023.[6]

IPTV is a new generation TV standard based on Internet Protocol (IP) offering such functions as the air management, rewinding and pausing. IPTV allows to wind a program back, to stop it and to proceed with watching it from the place where it had been stopped.

In December 2013, MagtiCom started to offer 3 movie channels of its own production dubbed in Georgia: Magti Hit, Magti Kino and Chveni Magti. Since 2016 the channels have become available for the customers of Magti IPTV.

VoIP technology offers cable fixed telephone communication via IP. Unlike traditional telephony, here the voice signal is transferred digitally. MagtiCom started to offer cable fixed telephony to the retail market in 2016.

MagtiCom offers services both via its customer care offices and its hotline.

MagtiCom's 50 offices (13 in Tbilisi and 37 in the regions of Georgia) render services during week days, while a number of offices – on the week-ends as well.

Also, MagtiCom customer care offices are opened at 88 outlets in Public Service halls all over Georgia.[7]

MagtiCom offers 24-hour hotline service 7 days a week. The call is toll-free for MagtiCom customers.

Web-chat

The representatives of Customer Care work on the web-chat providing customers with online help/information.