New Inside

After the release of her second album Hold an Old Friend's Hand in 1988, Tiffany decided to change musical direction towards an urban and contemporary R&B sound, and develop a new image. When manager and producer George Tobin disagreed with her desire to change musical direction, the singer looked for a new manager and selected the New Kids on the Block manager Dick Scott.[2] Speaking of the album, she told the Chicago Tribune in 1990, "It's a completely different sound. I wanted to show I could do new things. I've always listened to R&B music, so I was delighted to do it on the new album. I had more input on this album than any other."[2]

In a 2012 interview with The A.V. Club, Tiffany recalled her frustration with the corporate side of the music business and her desire to shake off the "pop star" image with New Inside at a time when her fans were growing up and music was changing, "I definitely wanted to write. I had changed management at that time, because I was saying, 'It's time to grow up. It's time to be a little more edgy. It's time to be a little bit more tuned-in. If we're going to do dance music, then let's really do dance music.' A lot of the people I was working with didn't want to do that, so I found a whole new camp."[4]

Speaking of her experience recording the album, Tiffany added, "I was really thrilled that Donnie Wahlberg became a part of [the] project, and I worked with some great people. Phillip Damien was awesome. I think he vocally took me to a whole different level. A lot of my fans at first were like, 'Oh, I don't know if I like that tone of your voice, and you're hitting notes that I'm not used to, and it sounds a little screechy,' but as a vocalist, for me that was such an experience, because I tapped into things I didn't know I could do."[4]

Professional ratings

Review scores
Source	Rating
AllMusic	[5]
Chicago Tribune	[6]
Entertainment Weekly	C[7]

Upon its release, New Inside received mixed reviews from critics. On its release, Billboard felt Tiffany had "shrug[ged] off the dated sound" of her previous work with Tobin in favour of a "harder-edged, pop/funk pose" on New Inside. The reviewer considered the album to be made up of "formulaic material" but added that it has "several sterling moments".[8] Jan DeKnock of the Chicago Tribune noted that New Inside contained "a much more contemporary sound, with plenty of pop-funk-dance winners" and described Tiffany's vocals as having a "new throaty snarl to go along with her powerful pipes". She criticized some tracks for having "too many layers of busy production" and highlighted "Here in My Heart" for having a "simple charm" and allowing Tiffany to show off her "strong, expressive voice to greater advantage".[6]

Greg Sandow of Entertainment Weekly considered the album to shift Tiffany from pop to R&B, but felt the album was in need of "classier songs" and that the production left the album "without much personality". He noted, "The R&B she sings here is the mass-produced kind, electronic and unusually punchy. So yes, she now sounds tough and street smart; she can wail with a vocal strength she never demonstrated before. But the plaintive, even troubled undercurrent in her voice, which was the best thing about her teen pop, mostly gets buried under a barrage of synthesizer effects."[7] In a retrospective review, Alex Henderson of AllMusic noted Tiffany's attempt to move away from "sugary pop" and "embrac[e] a tougher urban contemporary sound". However, he felt the album was unmemorable, commenting, "High-tech cuts like 'Tiff's Back' and the new jack swing-influenced 'It's You' sound like they were tailor-made for urban radio. They also sound contrived and robotic."[5]