Butler café

A butler café (Japanese: 執事喫茶, Hepburn: shitsuji kissa) is a subcategory of cosplay restaurant that originated in Japan. In these cafés, waiters dress as butlers and serve patrons in the manner of domestic servants attending to aristocracy. Butler cafés proliferated in reaction to the popularity of maid cafés and serve as an alternative category of cosplay restaurant intended to appeal to female otaku.

Not to be confused with Butlers Chocolate Café.

Exterior of Chitty Mood, a butler café in Taipei City Mall

History
Signage for Swallowtail, a butler café in Ikebukuro, Tokyo, Japan

Maid cafés, where waitresses dress as maids to serve a primarily male clientele,[1] achieved widespread popularity in Japan in the early 2000s.[2] Butler cafés were conceived in response to their popularity, after entrepreneurs noted a rise in Internet message board postings from female otaku – devoted fans, particularly of anime and manga – who had a negative perception of maid cafés, and who sought a "role-reversing alternative" to them.[2][3][4] Women expressed their desire for an establishment where they could seek male companionship in an environment that was less costly than a host club, and more romantic and safe than a nightclub.[3] Butlers were chosen as a male counterpart to maids, and to appeal to fairy tale princess fantasies.[3][5]

The first butler café, Swallowtail, opened in March 2005.[6] Swallowtail is located on Otome Road, a major shopping and cultural destination for female otaku in Ikebukuro, Tokyo,[4] and was founded by management consulting firm Oriental Corporation and the anime and manga goods chain K-Books.[4] In 2006, the café Butlers Café opened in Shibuya, Tokyo.[3][6] Founded by former office worker Yuki Hirohata, Butlers Café employed a staff composed entirely of Western men,[7] and allowed patrons to practice English with the butlers.[3][8] Butlers Café closed in December 2018.[9] In 2011, the butler café Refleurir opened as the first butler café in Akihabara, Tokyo,[10] before closing in 2013.[11] Several dansō (cross-dressing) cosplay cafés with a butler theme operate in Akihabara, in which female servers dress as male butlers.[12]

Outside of Japan, notable butler cafés include Chitty Mood, which operates out of Taipei City Mall in Taipei, Taiwan,[13] and Lan Yu Guan European Tea Restaurant (formerly named Michaelis), which opened in North District, Taichung, Taiwan in 2012.[14] In North America, Europe, and Oceania, pop-up butler cafés have been hosted at anime conventions, including Anime Expo in the United States,[15] Hücon in Turkey,[16] and SMASH! in Australia, which was the first anime convention to host a butler café.[17]

Characteristics

Japanese butler cafés

The central concept of a butler café is that the customer is treated as an aristocrat who has returned to their home for tea, where they are waited on by a personal butler.[7] While maid cafés typically promote the physical attractiveness of the servers as their major selling point, butler cafés devote significant resources to environment, ambiance, and high quality service.[4] Customers are "welcomed home" upon entering and referred to with honorary titles, with female customers referred to as ojōsama ("milady") or ohimesama ("princess")[1] and male customers as bocchan ("young lord") or dannasama ("master").[18]

High-quality food is served – the menu of Swallowtail, for example, was developed by Paul Okada, the food and beverage director at the Four Seasons Tokyo[5] – and the interior of the restaurant is typically designed to resemble an English country house or manor house with imported and custom furniture.[4] Butlers may even take the time to inform the customer of the style of the decor and thoroughly describe the items on the menu.[18] English-style afternoon tea is the most commonly-served food at butler cafés, including cakes, scones, sandwiches, and tea served in fine porcelain cups,[1][18] which may also be the café's own custom ceramics.[18]

Men employed as butlers can be as young as 18 or as old as 80,[4][18] and receive extended training in tea preparation, etiquette, and restaurant service standards.[18][4] The training process at Swallowtail takes several months, and requires applicants to pass a test based on hotel restaurant standards.[18] Job titles for butlers correspond to those of household staff, including "house steward" for the most senior manager and "footman" for servers.[19] Butlers also occasionally appear in musicals, stage plays and concerts organized by the café, and sell souvenirs and CDs.[19]

Photography is typically not permitted in butler cafés, though Butlers Café offered it as an additional service: services offered included the "Lift Me Up Photo", where a photo is taken of the butler physically lifting the customer; "Cinderella Time," where the customer receives bubbles, a tiara, and a silver bell on a platter; and "Study English," where customers receive a notebook to exchange notes in English with their butler during each visit.[8] Butler cafés typically enforce a code of conduct for employees and customers that forbids certain activity, such as the exchange of personal information or meetings outside of the café space.[8][20]

Non-Japanese butler cafés

Though Japanese and non-Japanese butler cafés are broadly similar in terms of reservation methods, service flow, general image, and emphasis on interaction between butlers and customers, there are several noteworthy differences across countries and regions.[21] Taiwanese butler cafés are reported as having less rigorous preparatory training and a greater focus on on-the-job training, and use less luxurious European-style furniture as a result of limited investor funding.[21] Further, as Chinese lacks honorifics that clearly distinguish between upper and lower social positions, the positional relationship between the butler and customer is established through the "performance" of the butler at Taiwanese butler cafés.[21] Butler cafés at Western anime conventions are typically run by volunteers and enthusiasts, rather than by rigorously-trained service professionals.[22]

Association with yaoi fandom

Butler cafés are noted as having found popularity among fujoshi – a name given to fans of yaoi, or male–male romance fiction – particularly those aged 13 to 49.[4][8] While butler cafés in Japan are broadly considered a form of otome muke (乙女向け, lit. "for maidens", media for women) and are not specifically aimed at fans of yaoi, they have nonetheless gained popularity through some customers who project homosocial and homoerotic fantasies through their interactions with butlers.[23] Conversely, the relationship between butler cafés and the yaoi fandom is more pronounced in Taiwan, where butler cafés proliferated as a direct response to the growth of yaoi.[23]

Analysis and impact
Tea and cake at Patisserie Swallowtail, a Swallowtail-branded pâtisserie

Butler cafés have been cited as an example of the influence of anime and manga on Japanese culture and commerce, with fictionalized depictions of butler cafés in anime and manga having popularized them as a concept and made them major destinations for otaku tourists in Japan.[24] Patisserie Swallowtail, a Swallowtail-branded pâtisserie, has produced limited-edition baked goods in collaboration with several popular franchises and outlets, including the anime series Tokyo Ghoul,[25] Monthly Girls' Nozaki-kun,[26] and HenNeko;[27] the video game series Danganronpa[28] and Persona 3;[29] and the department store Tokyu Hands.[30] The anime series Beastars launched a pop-up butler café in 2019.[31] Butler cafés outside of Japan serve a similar function of simulating Japanese culture for an otaku and Japanophile audience, with butler cafés in Taiwan using Japanese words in greetings, and hosting events such as yukata festivals and karaoke competitions.[32] Butler cafés are further cited as representing the widening of cosplay, from a hobby that occurs exclusively in otaku spaces such as anime conventions, to an activity that occurs in public life.[33]

Anime and manga scholar Susan J. Napier argues that butler cafés represent a widening of otaku culture to be inclusive of girls and women, but notes that the popularity of butler cafés does not necessarily represent a loosening of the culture's gender roles and expectations, stating that "maid and butler cafés, if anything, are reinforcing gender distinctions."[2] Manga artist Keiko Takemiya "does not place great cultural significance" on butler cafés, but argues that they "allow Japanese women a chance to be served and escape their traditional role of serving men."[2] Claire Gordon of Slate cites the all-Western staff of Butlers Café as functioning as a form of fantasy fulfillment, allowing its largely Japanese clientele to interact with a "hyperbolic, hypermannered extreme" of a stereotypical alluring Western male.[34]

In 2006, Swallowtail reported serving more than 1,000 customers per month.[4] Butlers Café reported having 2,000 regular customers at its peak,[3] and 3,000 customers in its first month of operation.[4] Swallowtail reports that 80 percent of their customers are female, with women in their 20s and 30s forming the majority of their clientele.[4]

See also

References
  1. P, Miki. "Swallowtail Butler Cafe in Tokyo – a male twist on the famous maid cafe". Tokyo Creative. Archived from the original on May 18, 2021. Retrieved February 23, 2020.
  2. Makino, Catherine (July 12, 2006). "Tokyo's Anime Cafes Serve Gender-Role Fantasies". Women’s eNews. Retrieved February 23, 2020.
  3. "Tokyo cafe taps into women's Prince Charming fantasies". China Daily. February 20, 2008. Retrieved February 23, 2020.
  4. Nakamura, Akemi (April 24, 2006). "For female 'otaku,' a coffee house all their own". The Japan Times. Retrieved February 22, 2020.
  5. Walsh, Bryan (January 18, 2007). "Jeeves Takes Japan". Time. Retrieved February 23, 2020.
  6. "執事喫茶：超人気の秘密は本格のもてなし 池袋「スワロウテイル」体験". Mainichi Shimbun (in Japanese). November 2, 2007. Archived from the original on November 3, 2007. Retrieved February 24, 2020.
  7. Tolentino, Melissa (July 18, 2014). "You can be a princess for a day! Try Japan's Butler Cafes". Tsunagu Japan. Retrieved February 23, 2020.
  8. Hughes, Felicity (January 20, 2008). "Savor the sensation of being a 'princess'". The Japan Times. Retrieved February 23, 2020.
  9. @BUTLERS_CAFE (December 29, 2018). "プリンセス、こんにちは。昨日無事、最後のお仕えを終え、当館は12年半の長い歴史に幕を降ろしました。長い間、沢山のプリンセスに愛されて幸せで御座いました。有難う御座います。そして、最後に何とか間に合わせて御都合をおつけ頂いた沢山のプリンセス、どうしても御都合がつかずお戻り頂くのが" (Tweet) – via Twitter.
  10. Balistrieri, Emily (August 9, 2011). "Akihabara Gets Its First Butler Cafe". Crunchyroll. Retrieved May 2, 2020.
  11. "Refleurir". Archived from the original on December 29, 2013. Retrieved May 2, 2020.
  12. "バトラーが出迎える「男装執事カフェ」－秋葉原メードカフェ姉妹店". Akiba Keizai Shinbun. April 10, 2007. Retrieved June 17, 2022.
  13. "CHITTY MOOD少女心執事喫茶". Taipei City Mall (in Chinese). Retrieved May 2, 2020.
  14. "Michaelis執事喫茶．大小姐、大少爺般的下午茶饗宴". NurseiLife (in Chinese). September 10, 2016. Retrieved May 2, 2020.
  15. "Butler Café". Anime Expo. Retrieved May 4, 2020.
  16. Duman, Ebru (2019). "Kawaii Culture's Influence as Part of Japanese Popular Culture Trends in Turkey" (PDF). Global Perspectives on Japan. Forum Tauri Press (3): 95. ISSN 2687-6132.
  17. King, Emerald (October 2019). Lam, Celia; Raphael, Jackie (eds.). "A Brief History of Cosplay in Australian Popular Culture Conventions". Aussie Fans: Uniquely Placed in Global Popular Culture: 195.
  18. Drobig, Pamela (June 26, 2019). "Like Maid Cafes, for Ladies: Dining at Tokyo's Swallowtail Butler Café!". Yahoo News. Retrieved February 23, 2020.
  19. "Come home to Butler Cafe Swallowtail after a day of shopping at Otome Road". Futekiya. Dai Nippon Printing & Fantasista Inc. December 23, 2019. Archived from the original on January 17, 2021. Retrieved February 23, 2020.
  20. "Butlers Cafe, Shibuya - Shibuya, Tokyo". JapanTravel. April 20, 2013. Retrieved April 4, 2020.
  21. Wei-Jung 2013, p. 295.
  22. "Now Accepting Applications for the 2019 Maid & Butler Cafe!". Anime Expo. December 18, 2018. Retrieved May 4, 2020.
  23. Wei-Jung 2013, p. 294.
  24. Ito, Kinko; Crutcher, Paul A. (November 22, 2013). "Popular Mass Entertainment in Japan: Manga, Pachinko, and Cosplay". Society. 51 (1): 44–48. doi:10.1007/s12115-013-9737-y. ISSN 0147-2011. S2CID 143916246.
  25. Nishijima, Chris (September 24, 2014). "Relive Tokyo Ghoul's Gruesome Moments With Delicious Cafe Treats". Anime News Network. Retrieved May 2, 2020.
  26. Nishijima, Chris (September 15, 2014). "Tanuki Abound in Monthly Girls' Nozaki-kun Cafe". Anime News Network. Retrieved May 2, 2020.
  27. Loveridge, Lynzee (May 9, 2013). "HENNEKO Limited-Edition Sweets Sold in Akihabara (Updated)". Anime News Network. Retrieved May 2, 2020.
  28. "Danganronpa Cakes Now Available From Patisserie Swallowtail". Siliconera. September 8, 2013. Retrieved May 2, 2020.
  29. Nelkin, Sarah (November 22, 2013). "Persona 3 Sweets Include Dark Hour Parfaits, Cakes". Anime News Network. Retrieved May 2, 2020.
  30. "Cute cakes in the shape of parakeets and owls from Patisserie Swallowtail and Tokyu Hands". Daily Onigiri. January 18, 2016. Archived from the original on January 24, 2020. Retrieved May 2, 2020.
  31. "『BEASTARS』コラボカフェに行ってみた！ メニューを実食＆限定グッズもチェック！". Excite News (in Japanese). December 12, 2019. Retrieved May 3, 2020.
  32. Wei-Jung 2013, p. 296.
  33. Ito, Kinko; Crutcher, Paul A. (November 22, 2013). "Popular Mass Entertainment in Japan: Manga, Pachinko, and Cosplay". Society. 51 (1): 44–48. doi:10.1007/s12115-013-9737-y. ISSN 0147-2011. S2CID 143916246.
  34. Gordon, Claire (August 6, 2010). ""Butlers Cafe" Taps Into a Common Fantasy Among Japanese Women". Slate. Retrieved May 1, 2020.

Bibliography

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