Spur Steak Ranches

Spur Corporation (doing business as Spur Steak Ranches) (JSE: SUR) is a steakhouse franchise restaurant chain originating from South Africa with a focus on family dining. The head office of Spur Corporation is situated in Century City, Cape Town. Although the founding and flagship brand is the Spur steakhouse restaurants, the company owns a number of other, predominantly South African, restaurant brands. Spur Steak Ranches is a themed South African family favourite and is fondly known as "the official restaurant of the South African family"; as such, most Spur restaurants include a children's play area.

Spur Corporation
Spur Corporation
TypePublic (JSE: SUR)
Franchise
IndustryRestaurants
GenreCasual dining
Founded1967 (1967), South Africa
FounderAllen Ambor
HeadquartersCentury City, Cape Town, South Africa
Number of locations
513 (South Africa)
62 (international)[1]
Key people
Allen Ambor
(Executive Chairman)
Val Nichas
(CEO)
Kevin Robertson
(CFO)
ProductsNorth American cuisine
RevenueIncrease R667.19 Million
(FY 2018)[1]
Increase R200 Million
(FY 2018)[1]
Increase R195.57 Million
(FY 2018)[1]
SubsidiariesPanarottis
John Dory's
Captain DoRegos
The Hussar Grill
RocoMamas
Nikos
Casa Bella
Websitewww.spurcorporation.com
www.spur.co.za

History and growth

Spur brands
John Dory's Fish & Grill in Century City shopping mall, Cape Town, South Africa.
Panarotti’s Pizza Pasta in Century City shopping mall, Cape Town, South Africa.

In 1967 founder and executive chairman, Allen Ambor, opened the Golden Spur on Dean Street in Newlands, Cape Town in South Africa. Ambor started the first restaurant with R2,000 of his own money, R4,000 from his father and an additional R5,000 from a partner who was eventually bought out; amounting to a total starting capital of R11,000.[2] The restaurant was opened on the 24 October 1967.[2] The original restaurant moved to a new location at the corner of Dean and Main Road in the 2000s and closed in 2020.[3]

A second Spur, the Seven Spur, was opened in Sea Point, Cape Town soon after the 1967 opening. After the success of the second Spur Ambor decided on a franchise model to facilitate the spread of the restaurants across the country.[2]

The Spur Group consists of Spur International, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, Captain Dorego's, The Hussar Grill, RocoMamas, Spur Grill & Go, Nikos Coalgrill Greek and Casa Bella. It currently has 569 outlets worldwide, with restaurants in various parts of Africa, Mauritius, the Middle East and Australasia. In March 2018, Spur Corporation sold Captain Dorego's.[1]

BrandNumber of outlets in 2018[1]
Spur Steak Ranches333
Panarottis Pizza Pasta84
John Dory's Fish & Grill49
Captain Dorego's*18
The Hussar Grill 17
RocoMamas 65
Casa Bella 20
Nikos 8

Operations

Spur Steak Ranches is a subsidiary of Spur Corporation, one of the largest restaurant companies in South Africa.

It has its headquarters in Century City, Cape Town, with regional offices in Johannesburg and Durban as well as an international office in Amsterdam, the Netherlands, supporting the company’s international operations.

Spur Steak Ranches’ contribution to Spur Corporation’s restaurant turnover is 61%.

Restaurants are owned by franchisees or directly by the company. As of 31 December 2018, Spur Steak Ranches had 323 stores located in 15 countries. The total restaurants in South Africa is 284 with 39 in other countries.

Africa and Mauritius

Australasia

In 2020, the chain was forced to temporarily close all of restaurants amidst the COVID-19 pandemic.[4]

Products

Spur Steak Ranches’ core product offering consists of steaks, ribs and burgers. In addition to these, the brand also sells chicken, schnitzels, seafood, wraps, sandwiches, salads, desserts, breakfasts and a dedicated children’s menu. The burgers have four options: beef, chicken, soya and rib. Furthermore, there are many plant based options available including the Beyond Burger.

Spur Steak Ranches also sells food to takeaway, delivering in some locations.[2]

Procurement, manufacturing and distribution

Spur Steak Ranches operates a sauce manufacturing facility that supplies franchisees with the brand’s sauces. Its sauces and marinades are also retailed in major South African retailers, along with certain products, which are externally manufactured under licence, such as frozen ribs and burger patties.

Panarottis Pizza Pasta

The company also owns the Panarottis pizza and pasta restaurant chain. This chain was started in 1990[5] and has 84 outlets.[6] In addition, the Spur Group purchased a 60% shareholding in John Dory’s Fish and Grill in 2004.[5] John Dory's is a KwaZulu-Natal-based franchise with 54 outlets.

Controversies

2017 racist incident

In March 2017, a racially charged incident occurred between two customers in a South African Spur Steak Ranch restaurant when a black African family got into an expletive-filled argument with a white Afrikaner family, after the black child reportedly hit the white child. The restaurant banned the white family, but not the black family.[7] White Afrikaners criticised and ultimately boycotted the restaurant, which was staffed by black Africans, for siding with the black family, as well as for not doing more to break up the fight. The restaurant chain also received criticism for its slow official response, which was judged inadequate.[8]

The logo of the restaurant is a Native American man wearing a war bonnet. The decor of the restaurant uses tipis, totem poles, and tomahawks. Pierre Van Tonder, the chief executive of the Spur Corporation, has claimed that the theme is a show of respect for Native Americans, referring to Native Americans as "a tribe that embodies all that is noble and lives in harmony with the land and the universe." While the restaurant is popular among South Africans, the use of Native American stereotypes is considered racist by many Native Americans. Johnnie Jae (Otoe–Missouria / Choctaw), a board member of Not Your Mascots, has described the restaurant's logo as a "dehumanizing caricature of Native men" that "represents the colonial mindset that our imagery, identities, culture, and spirituality as Native people can be redefined, exploited, misappropriated and commercialized..."[9]

See also

References

  1. "Integrated Annual Report 2018" (PDF). Spur Corporation. 2018. Retrieved 2 March 2019.
  2. "From Small Beginnings To Big Brands - A taste for life - Spur - Wattpad". www.wattpad.com. Retrieved 7 December 2020.
  3. Viljoen @nettalieviljoen, Nettalie. "End of a Golden era". News24. Retrieved 17 December 2020.
  4. "Paper menus and no pouring of drinks: Here's how Ocean Basket restaurants will change". BusinessInsider. Retrieved 17 July 2020.
  5. New Tourism Ventures: An Entrepreneurial and Managerial Approach. p. 77.
  6. "Top 20 fast food franchises that make the most money in South Africa". businesstech.co.za. Retrieved 2 March 2019.
  7. Khoza, Leeto M. (March 2017). "[WATCH] Heated confrontation at Spur sparks outrage". ewn.co.za. Retrieved 2 March 2019.
  8. "Spur struggling as hangover for racist social media storm continues to bite". www.timeslive.co.za. Retrieved 2 March 2019.
  9. "South Africa's strange 'Native American' fetish". USA Today. Retrieved 21 August 2023.

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