Cultural intelligence
Cultural intelligence or cultural quotient (CQ) is a term introduced by London Business School professor P. Christopher Earley and Nanyang Business School professor Soon Ang in their textbook Cultural Intelligence: Individual Interactions Across Cultures,[1] which describes "a person's capability to adapt as she interacts with others from different cultural regions", and has behavioral, motivational, and metacognitive aspects.[2]
Four CQ capabilities
The authors describe four CQ capabilities: motivation (CQ Drive), cognition (CQ Knowledge), meta-cognition (CQ Strategy), and behavior (CQ Action). CQ Assessments report scores on all four capabilities as well as several sub-dimensions for each capability. The four capabilities stem from the intelligence-based approach to intercultural adjustment and performance.[3]
See also
- Cosmopolitanism
- Cultural anthropology
- Intercultural communication
- Intercultural competence
- Intelligence cycle
- Organizational culture
References
- Earley, P (2003). Cultural intelligence : individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
- Earley, P. Christopher (2002). "Redefining interactions across cultures and organizations: moving forward with cultural intelligence". In B. M. Staw (ed.). Research in Organizational Behavior. Vol. 24. R. M. Kramer. Oxford: Elsevier. pp. 271–99.
- Livermore, David (2009). Leading with Cultural Intelligence. New York: AMACOM. ISBN 978-0814449172.
Further reading
- Earley, P. Christopher; Ang, S. (2003). Cultural intelligence : individual interactions across cultures. Stanford, Calif: Stanford University Press. ISBN 978-0-8047-4300-6. OCLC 51553576.
- Bhagat, Rabi S. (2006). "Review of Earley and Ang, Cultural Intelligence, and Hooker, Working Across Cultures". Academy of Management Review. 31 (2): 489–93. doi:10.5465/amr.2006.20208695. JSTOR 20159217.
- Ang, S. and Van Dyne L (eds). (2008) "The Handbook of Cultural Intelligence." New York: ME Sharpe ISBN 9780765622624
- Livermore, David A. (2011). "The Cultural Intelligence Difference." New York: AMACOM ISBN 978-0814417065
- Middleton, Julia (2014). "Cultural Intelligence: CQ: The Competitive Edge for Leaders Crossing Borders." London: A&C Black Business Information and Development ISBN 978-1472904812