Metro Call-A-Ride

Metro Call-A-Ride is a paratransit service operated by Metro Transit. Call-A-Ride serves passengers in the city of St. Louis and St. Louis County who have limited access to MetroBus or MetroLink and/or disabled residents who are unable to use those services.[1]

Metro Call-A-Ride
A Metro Call-A-Ride van in 2011
ParentBi-State Development Agency
Founded1987
Service areaCity of St. Louis
St. Louis County
Service typeParatransit
Fleet123 vans
Fuel typeDiesel
OperatorMetro Transit
Websitemetrostlouis.org/metrocallaride

Description

Metro Call-A-Ride service consists of a fleet of 123 paratransit vans that do not travel on fixed routes like MetroBus. In fiscal year 2023, the service provided 296,100 passenger boardings in Missouri.[2] Call-A-Ride provides service within 3/4 mile of a MetroBus or MetroLink station and only operates when buses and trains are in service.[3]

In April 2023, in response to ongoing operator shortages, Metro announced that it would reduce its service area for Call-A-Ride, primarily in southwest and far north St. Louis County. These reductions in service have led to significant criticism for the transit agency.[4][5]

See also

References
  1. "Metro Call-A-Ride". Metro Transit – Saint Louis. Retrieved 2023-09-15.
  2. "System Profile". Metro Transit – Saint Louis. Retrieved 2023-09-25.
  3. "New Service Area for Metro Call-A-Ride | April 2023". Metro Transit – Saint Louis. Retrieved 2023-09-25.
  4. Schrappen, Colleen (2023-09-17). "Call-A-Ride's struggles leave disabled St. Louis-area passengers in the lurch". STLtoday.com. Retrieved 2023-09-18.
  5. Stefanescu, Victor (2023-06-22). "Call-A-Ride riders say service cuts hurt, ask Metro to rethink St. Louis-area's plan". STLtoday.com. Retrieved 2023-09-18.


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