Novotel
Novotel is a French midscale hotel brand owned by Accor.[1] Created in 1967 in France, the company grew into what became the Accor group in 1983, and Novotel remained a pillar brand of Accor's multi-brand strategy. Novotel manages 559 hotels in 65 countries (2021).[2]
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![]() Novotel Paris Belleville | |
Type | Subsidiary |
---|---|
Industry | Hospitality |
Founded | 1967 |
Founder | Paul Dubrule Gérard Pélisson |
Headquarters | , |
Number of locations | 559 (2021) |
Area served | Worldwide |
Parent | Accor |
Website | Accorhotels.com/Novotel |
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History
From Novotel to Accor
The first Novotel was launched in Lille, France, in 1967. It was inspired by American motels with comfortable rooms, a restaurant and parking. By 1970, seven Novotel hotels were in operation,[3][4] and the group raised the funds to develop internationally.[5]
By 1975, Novotel opened 60 hotels in France and 13 in Europe.[5] Novotel bought Mercure in 1975, and Sofitel in 1980. In 1981, Novotel entered the Asian market with the opening of a hotel in Singapore.[6]
Novotel reached the top 10 of hotel groups worldwide with 319 hotels.[7] It turned into the Accor group in 1983, and was introduced to the Paris stock exchange index the same year. Novotel survived as Accor's strong midscale brand alongside Mercure.[3] In 1984, Novotel bought the New York Times Square building,[8] a city where the company already operated the Roosevelt Hotel on Madison Avenue.[9]
In 1986, Novotel introduced full breakfast buffets.[10] In 1995, Novotel launched an international competition to award the best chefs of its hotels,[11] which became the Victoires internationales de la cuisine in 2001 and stretched its scope to ibis and Mercure chefs.[12]
Since 2000s: Modernization
By the end of the 1990s, ibis hotels took the leadership on cities' peripheries, leading Novotel to redefine a strategy towards city centers,[13] and to launch a global refurbishment program based on design and modularity, bringing Novotel closer to Accor's upscale brand Sofitel.[10] In 2004, Novotel introduced more ergonomic and elegant rooms (Novation) rooms.[14] In 2008, Novotel introduced new organic bath products branded "N".[15]
In November 2011, Novotel and Microsoft prototyped a futuristic room showcased at the Paris Vaugirard location and dubbed "Room 3120".[16] In 2013, the Xbox became available to customers,[17] and successfully tested a virtual concierge (Monscierge) within its hotels.[18] In 2014, Novotel introduced a multimedia table, PLAY, to provide digital guest services.[19]
In 2012, Novotel sold its New York Times Square location in a €160m sale and management-back deal.[8] In 2013, Novotel opened its 100th hotel in Asia Pacific.[20] In 2016, Novotel opened its largest hotel worldwide, in Madrid,[21] and a new flagship hotel in London's Canary Wharf the following year.[22] In 2017, the "N" rooms were launched, another step towards design customization.[23] In July 2018, Novotel opened in Seoul its 500th hotel worldwide.[24] In May 2019, Accor opened the Novotel Miami Brickell, the brand's second hotel in the USA.[25]
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Description
Novotel caters to business and leisure travelers, with hotels located in the heart of major international cities, business districts and tourist destinations.[26] Novotel manages 559 hotels in 65 countries (2021).[2]
Development
Year | Hotels | Rooms |
---|---|---|
2021 | 559 | 108,272 |
2020 | 542 | 105,559 |
2019 | 536 | 104,835 |
2018 | 527 | 102,795 |
2017 | 492 | 98,903 |
2016 | 464 | 92,843 |
2015 | 448 | 89,219 |
2014 | 428 | 83,340 |
2013 | 414 | 79,220 |
2012 | 401 | 76,383 |
2011 | 395 | 74,502 |
Novotel Suites
Since 2010, Novotel also includes the apartment hotel brand Novotel Suites, with 34 hotels worldwide (2018).[2]
References
- "Accor's Focus on Design". Hospitalitynet.org. 7 June 2019. Retrieved 23 October 2019.
- "Key indicators". Accor.com. Retrieved 23 October 2019.
- Luciano Segreto; Carles Manera; Manfred Poh (1 April 2009). Europe at the Seaside: The Economic History of Mass Tourism in the Mediterranean. Berghahn Books. ISBN 9781845459116.
- "Hotel chains". Cd-hotel.ch. Retrieved 23 October 2019.
- Alain J.R. Fetis (1978). "El management en la hosteleria y la restauracion" (PDF). Tourspain.es (in Spanish). Retrieved 23 October 2019.
- "Accor will manage Apollo Hotel Singapore; Will be re-branded Novotel Apollo Singapore". Hotel-online.com. 1 October 1999. Retrieved 23 October 2019.
- "Le fast-food envahit le Vieux continent". Lhotellerie-restauration.fr (in French). 6 March 1997. Retrieved 23 October 2019.
- "Accor announces Sale of the Novotel New York Times Square under a €160m Sale & Management-Back agreement". Hospitalitynet.org. 10 February 2012. Retrieved 23 October 2019.
- Carter B. Horsley (18 October 1981). "Novotel plans Broadway hotel on offices". The New York Times. Retrieved 23 October 2019.
- "Novotel prend la parole et hausse le ton". Tourmag.com (in French). 4 October 2006. Retrieved 23 October 2019.
- "Au fil de la semaine". Lhotellerie-restauration.fr (in French). 19 November 1997. Retrieved 23 October 2019.
- "Accor met sa restauration au pas". Lhotellerie-restauration.fr (in French). 4 January 2001. Retrieved 23 October 2019.
- "Un rythme d'ouvertures de 25000 à 30000 chambres par an". Lhotellerie-restauration.fr (in French). 6 June 2002. Retrieved 23 October 2019.
- "Novotel hotels introduce "Novation" room concept". Hotelnewsresource.com. 15 June 2004. Retrieved 23 October 2019.
- "Novotel : des produits d'accueil bio à 100%". Lhotellerie-restauration.fr (in French). 9 December 2008. Retrieved 23 October 2019.
- "Novotel and Microsoft team up to launch the 'hotel room of the future'". Hospitalitynet.org. 22 November 2011. Retrieved 23 October 2019.
- "Xbox 360 trial for Novotel". Traveldailymedia.com. 20 June 2013. Retrieved 23 October 2019.
- "Novotel and Monscierge Release Initial Results of New Virtual Concierge at HITEC 2013". Hospitalitynet.org. 26 June 2013. Retrieved 23 October 2019.
- "Novotel's Web 3.0 hotel experience now includes a new innovative offer: PLAY, the interactive table". Hospitalitynet.org. 24 June 2014. Retrieved 23 October 2019.
- "Novotel marks 100th Asia-Pacific property". Hospitality-on.com. 4 November 2013. Retrieved 23 October 2019.
- "World's largest Novotel to open in Madrid in 2016". Citymagazine.com. 28 July 2014. Retrieved 23 October 2019.
- "Hotel Novotel London Canary Wharf". Hospitalitynet.org. 21 April 2017. Retrieved 23 October 2019.
- "Le nouveau flagship de Novotel s'est posé à Orly". Deplacementspros.com (in French). 8 November 2017. Retrieved 23 October 2019.
- "Novotel Ambassador Seoul Dongdaemun Hotel". Hospitalitynet.org. 5 July 2018. Retrieved 23 October 2019.
- "Novotel Miami Brickell hotel opens". Hotelnewsresource.com. 3 May 2019. Retrieved 23 October 2019.
- "Novotel by Accor". Hospitalitynet.org. Retrieved 23 October 2019.